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Heritage Honda Bel Air

Fallston, MD

4.9
4,865 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Honda Bel Air is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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1800 Belair Rd

Fallston, MD

21047

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Showing 4,865 reviews

June 06, 2021

Professional and friendly service. Answered all of my questions. Comfortable and clean waiting area where you won't mind the wait. See you in July! More

by Smbalugo72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Sloan
Jun 07, 2021 -

Heritage Honda Bel Air responded

Hi, thank you so much for your positive comments about Heritage Honda Bel Air! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 06, 2021

Excellent customer service, quick and easy service. Mike was great to deal with the entire time. Waiting room is great place to wait for end of service. More

by DFMoore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Weatherman
Jun 08, 2021 -

Heritage Honda Bel Air responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you're ever in need of more help, please let us know! Take care!

June 04, 2021

As always Tony was a pleasure to deal with. He continues to service my vehicle with my needs in mind. I will definitely return. Julie checked me out because Tony was not in. She was very informative and ple More

by Ruthie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Icenroad, Julie Ament
Jun 07, 2021 -

Heritage Honda Bel Air responded

Hi Ruthie, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

June 01, 2021

I had a great experience at this dealership. Everyone was efficient and friendly in assisting me with buying my long term vehicle. Thanks to this team More

by Sstokeling
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Yim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Langford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Moore
Jun 01, 2021 -

Heritage Honda Bel Air responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

May 31, 2021

my advisor was very nice and helpful when I left items in my car before it was serviced, he got them for me. Also, the waiting room was very comfortable and the wait was minimal. More

by walmartangel1953
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Icenroad
Jun 01, 2021 -

Heritage Honda Bel Air responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

May 31, 2021

This was my first time coming to this Dealership and my experience was great without a doubt I will continue to Service my vehicle here More

by linda01reed
Recommend Dealer
Yes
Employees Worked With
Becky Lind
Jun 01, 2021 -

Heritage Honda Bel Air responded

Hi Linda, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

May 30, 2021

I bought a new car and the AC is broken. The dealer did not take any responsibility other than send me to the service department. More

by artbyte1976
Recommend Dealer
No
Employees Worked With
. .
Jun 07, 2021 -

Heritage Honda Bel Air responded

We sincerely apologize for the issues you’ve been experiencing with your vehicle and understand your frustration. Thank you for taking the time to speak with our Service Manager, Chrissy Frankos, regarding the situation. As discussed, the part needed for your vehicle’s AC repair has been on back order since we placed the original order. Chrissy will reach out within a week to provide you with another update. If you have any questions or concerns in the meantime, please contact Chrissy directly at cfrankos@mileone.com or 410.698.0060 and she will be happy to help. Again, thank you for your time and patience as we work to resolve this matter.

May 27, 2021

Very friendly and pleasant staff to deal with. The waiting area is very clean and beverage is provided for free. The service for my car was completed promptly. More

by Mdr000890
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Sloan
May 26, 2021

Service was great, Nick was excellent advisor and I was able to get in and out in no time and was able to catch a deal with my oil change More

by Lydia.short23.ls
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Sloan
May 27, 2021 -

Heritage Honda Bel Air responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

May 25, 2021

Michael was friendly and professional as well as polite. He was very informative and explained what was needed to be done. He also gave me quotes on the prices of tires. More

by Gwen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Weatherman
May 27, 2021 -

Heritage Honda Bel Air responded

Hi Gwen, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Please let us know if you have any additional questions about services you received and thank you again for choosing Heritage Honda Bel Air!

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