Back

Heritage Honda Bel Air

Fallston, MD

4.9
5,011 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Honda Bel Air is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
Contact Dealership

1800 Belair Rd

Fallston, MD

21047

Directions

By Type

Showing 5,011 reviews

August 23, 2021

Excellent, expeditious service without the BS. Mike and his team were able to both inspect my vehicle and make the necessary repairs without trying to upsell me with needless charges. My family and I are g More

by thewittjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Weatherman
Aug 26, 2021 -

Heritage Honda Bel Air responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Heritage Honda Bel Air! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 21, 2021

DO NOT STEP FOOT IN THIS DEALERSHIP. WORST EXPERIENCE EVER AT A DEALERSHIP. These salesmen at this dealership are predatory salesmen that do not care a single bit about your experience and are just tryin More

by Amanpreet Singh
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tyler Langford
1.0
This rating includes all reviews, with more weight given to recent reviews.
Max Shumilo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noah Leeson, Andrew Miller, Jeff Winnington, Dominick Carter
Aug 23, 2021 -

Heritage Honda Bel Air responded

Hi Amanpreet. Thank you for taking the time to review Heritage Honda Bel Air. We value your feedback and appreciate your consideration. In an effort to please all of our customers, our policy has been that we are unable to hold cars for any customer. Unfortunately, due to the new vehicle shortage industry wide, it can be even more of a challenge, and we sincerely apologize for the lack of communication regarding the status of this vehicle. Our General Manager, Andrew Miller, has attempted to contact you to address your concerns, but has been unsuccessful in reaching you. If you would like to further discuss your situation, please contact Andrew directly at andrewmiller@mileone.com or 410.698.0024. Again, thank you for your time and we hope to hear from you soon.

Aug 23, 2021 -

Amanpreet Singh responded

Andrew miller and I have gotten in touch recently go over the situation. Hopefully they address the issue and incorporate the feedback into their business practice. However, my experience was still terrible and not much can be done to change that

August 21, 2021

Had a problem that took 3 trips to resolve I hope. When l picked up my car and already paided l realized l was charged for service that l had given my associate a coupon for a free oil change. A $117.00 ch More

by michael15bowersox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Ament
Aug 24, 2021 -

Heritage Honda Bel Air responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 21, 2021

The customer service has been nice. The staff is friendly and knowledgeable More

by Mike R
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Icenroad, Eric Shost
Aug 24, 2021 -

Heritage Honda Bel Air responded

Hi Mike, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

August 20, 2021

I needed to have my flex pipe replaced on my ‘13 V6 Accord. It was ordered on Tuesday afternoon, delivered on Thursday morning, and installed that afternoon. I have no issues, thus far with the work. T More

by TrekkerDS9TOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Frankos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2021 -

Heritage Honda Bel Air responded

Hi, we're so happy we were able to help you out! Please let us know if you have any additional questions about services you received and thank you again for choosing Heritage Honda Bel Air!

August 18, 2021

the facility was clean and organized. the staff members were very helpful and great with their services More

by malik1104
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Icenroad
Aug 20, 2021 -

Heritage Honda Bel Air responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 18, 2021

Friendly service. I Waited for the service to be completed and the waiting area was clean and comfortable More

by janhun61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Icenroad
Aug 20, 2021 -

Heritage Honda Bel Air responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 18, 2021

I was checked in upon arrival, and checked out within an hour. Staff was very friendly, as well as, attentive to my need. In addition, I was very satisfied with the work performed on my vehicle. More

by Ms. V
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Weatherman
Aug 20, 2021 -

Heritage Honda Bel Air responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Heritage Honda Bel Air. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 17, 2021

Service personnel, very knowledgeable about their product who genuinely care about their customers. More

by canberra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Weatherman
Aug 20, 2021 -

Heritage Honda Bel Air responded

Hi, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

August 14, 2021

My service advisor Mike, was friendly knowledgeable and courteous. All parts of the dealership that I saw were clean and inviting. I would say that I thought my wait time was a little bit longer than norma More

by Janpal2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Weatherman
Aug 17, 2021 -

Heritage Honda Bel Air responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

...
263
...