Heritage Honda Bel Air

Very friendly and organized staff. Had no problem answering any questions I had and took the time to listen. Would definitely recommend both the service department and the sales. I bought the car fro answering any questions I had and took the time to listen. Would definitely recommend both the service department and the sales. I bought the car from here and decided to get my first oil change here even though it's about a 45 min drive. Was not disappointed and will continue to do business with this dealership More

Jon provided us with exceptional service. Choosing and buying a car is always stressful but Jonathan went out of his way to make our experience easier and intentional. He was accommodating every step of buying a car is always stressful but Jonathan went out of his way to make our experience easier and intentional. He was accommodating every step of the way! We had to bring our dog to the dealership and Jon repeatedly checked in with us to make sure the our dog was okay with a long wait time (buying a car is never quick). He even brought our dog water! During the buying process Jon picked out the exact cars we asked to see and was straight forward with information. He was never pushy or overwhelming. His 5 hour long patience continued up through the very end when our rental car unexpectedly died on the lot and he graciously helped us jump the car. His service didn't even stop when we signed papers. He gave us a call the next day just to check in and thank us. Jon was an all-star salesman! Thank you for the great experience! We love our new car! More

This place always does a fantastic job. They never try to sell me services I don’t need. Nick has taken care of me several times and does an amazing job! sell me services I don’t need. Nick has taken care of me several times and does an amazing job! More

Great experience.. Cierra is the best. Down to earth... didn’t get that “car salesman” vibe... would def buy another car from her and will def recommend to anyone I know that is looking for a car !!! Than didn’t get that “car salesman” vibe... would def buy another car from her and will def recommend to anyone I know that is looking for a car !!! Thanks Cierra for The great experience!!!! Sue bell More

Very good, friendly, timely. Mike took time to explain the process since this was my first service visit. 😃 I think this survey could be more user friendly. 🙁 the process since this was my first service visit. 😃 I think this survey could be more user friendly. 🙁 More

Very professional and very helpful . I would definitely recommend buying at heritage Honda in Fallston . There eagerness to attend to your needs were truly outstanding recommend buying at heritage Honda in Fallston . There eagerness to attend to your needs were truly outstanding More

The dealership as a whole was phenomenal however the people especially the salesman, Charles Moore made the experience easy and stress free. He was awesome. people especially the salesman, Charles Moore made the experience easy and stress free. He was awesome. More

Great service. Was in and out in no time. Everyone had a mask on and was extremely friendly. Will always go back to get service done mask on and was extremely friendly. Will always go back to get service done More

Tony Icenroad was absolutely great. Took care of my oil change and recalls. Helped me with a shuttle ride. He was A+ and the overall experience was great. change and recalls. Helped me with a shuttle ride. He was A+ and the overall experience was great. More

This Is my 2nd Honda I purchased from them. They were horrible years ago but have improved 100%. Nick in service is awesome. I bought a New Honda Ridgeline. horrible years ago but have improved 100%. Nick in service is awesome. I bought a New Honda Ridgeline. More