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Heritage Honda Bel Air

Fallston, MD

Overview
Employees
Reviews
Vehicles
4.9
4,862 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Honda Bel Air is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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1800 Belair Rd

Fallston, MD

21047

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Showing 4,862 reviews

July 27, 2020

The customer service was great! The prices were great! Chuck Robbins made my first visit amazing! It was an easy visit. My car was ready in less than an hour! It went better than expected. Thank you so mu More

by emmaniwest
Recommend Dealer
Yes
Employees Worked With
Chuck Robbins
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Jul 28, 2020 -

Heritage Honda Bel Air responded

Emmaniwest, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional questions, we will be more than happy to assist you! Safe travels!

July 25, 2020

Jacque Brown is top notch. He was knowledgeable, professional, authentic, and personable. My sales experience with him was excellent! Great salesman....patient, great communication skills, and never More

by vciulla
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacque Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Dowdy, Chris Schroeder
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Jul 27, 2020 -

Heritage Honda Bel Air responded

Vciulla, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional questions, we will be more than happy to assist you! Safe travels!

July 23, 2020

Friendly staff, socially distanced waiting area with everyone wearing masks, plenty of hand sanitizer. Complementary car wash! Thanks for the excellent and safe service. 5 stars More

by HondaPilot
Recommend Dealer
Yes
Employees Worked With
Scott Cheuvront
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Jul 25, 2020 -

Heritage Honda Bel Air responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

July 22, 2020

It was really good service and really fast service and I would totally recommend to go to Bel Air Honda to get your car fixed. More

by Sohan
Recommend Dealer
Yes
Employees Worked With
Tony
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Jul 24, 2020 -

Heritage Honda Bel Air responded

Sohan, we strive for a high level of customer satisfaction in all aspects of our dealership. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

July 22, 2020

The service dept addressed all my concerns and were honest and straightforward. They did not try to sell me unnecessary services. The online scheduling process was easy. More

by Pat A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Sloan
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Jul 24, 2020 -

Heritage Honda Bel Air responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Heritage Honda Bel Air. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

July 21, 2020

Very pleased with service today. First visit to the new service center. Courteous and polite service rep. Masks worn by everyone. Worked with Nick Sloan. He was great More

by mabosslady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Sloan
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Jul 23, 2020 -

Heritage Honda Bel Air responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Heritage Honda Bel Air. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 20, 2020

Tony was friendly and very helpful. He tried every way he can to get me the best discount and my car fix in time for my trip. Thank you Tony. More

by Sandy T.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony
Report | Print
Jul 20, 2020 -

Heritage Honda Bel Air responded

Hi Sandy, thank you so much for your positive comments about Heritage Honda Bel Air! Please let us know if you have any additional questions about services you received and thank you again for choosing Heritage Honda Bel Air!

July 18, 2020

Was straight forward with Jonathan and he was straight forward back. Appreciated the experience, in and out. A good guy. I would highly recommend him. More

by Timmym72
Recommend Dealer
Yes
Employees Worked With
Jonathan Solovey
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Jul 20, 2020 -

Heritage Honda Bel Air responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope to be of service to you again! Take care!

July 16, 2020

Excellent customer service and I never have to wait. Everyone is friendly and helpful. They explain everything in detail and let you know if they find anything More

by Psmithson607
Recommend Dealer
Yes
Employees Worked With
Scott Cheuvront
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Jul 20, 2020 -

Heritage Honda Bel Air responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Heritage Honda Bel Air. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

July 16, 2020

Mike from Honda Heritage Service center was great- he explained some of the electrical intricacies of my accord which I was unaware of- when my low tire pressure alert appeared on my dashboard after I ha More

by Hlouiseblack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Report | Print
Jul 20, 2020 -

Heritage Honda Bel Air responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Heritage Honda Bel Air! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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