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Heritage Honda Bel Air

Fallston, MD

4.9
4,910 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Honda Bel Air is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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1800 Belair Rd

Fallston, MD

21047

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Showing 4,910 reviews

August 31, 2020

Good service and quick . Dislike the upscale of services "necessary " but it was efficient as I waited in the dealership! Michael was friendly and informative More

by Meggiecorbett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael weatherman
Sep 04, 2020 -

Heritage Honda Bel Air responded

Meggie, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Safe travels!

August 25, 2020

They didn’t think twice about the $7000 difference between the first offer and the last offer for my trade in. They took things away with every new offer, but didn’t tell me what they did to give me More

by hstrawderman
Recommend Dealer
No
Employees Worked With
Jacque Brown
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2020 -

Heritage Honda Bel Air responded

Thank you for reviewing Heritage Honda Bel Air. We take pride in providing all customers with transparent service and a positive experience, and we apologize you were disappointed in your visit to our dealership. Our General Manager, Andrew Miller, would like to speak with you to address the issues mentioned in your review, but has been unsuccessful in reaching you. At your earliest convenience, please contact Andrew at 410.698.0024 or amiller@mileone.com so we may restore your faith in Heritage Honda Bel Air. Thank you for your time. We look forward to speaking with you soon.

August 22, 2020

Brought in our van for a recall. We were kindly treated by the staff, who always stopped to ask if we were being helped. Excellent customer service. More

by luzguz22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Cheuvront, Noah Leeson
Aug 25, 2020 -

Heritage Honda Bel Air responded

Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

August 22, 2020

very nice friendly people and very professional I bought my hrv from this dealer in 2017 and I am still loving it and when I bought it the sales rep guy and everyone one was really nice and professional ye More

by aletabaeder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Frankos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2020 -

Heritage Honda Bel Air responded

Aletabaeder, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Please let us know if you have any additional questions about services you received and thank you again for choosing Heritage Honda Bel Air!

August 22, 2020

Chuck Robbins was very helpful and worked with me on price. He also got me a ride home and back to the dealership when my car was finished. More

by burgermeyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Robbins
Aug 25, 2020 -

Heritage Honda Bel Air responded

Thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Heritage Honda Bel Air!

August 21, 2020

Nick Sloan was an outstanding service representative. He was curteous, positive and timely with helping us get back on the road. Thanks so much Nick! More

by Wayne.schoonveld
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Sloan
Aug 25, 2020 -

Heritage Honda Bel Air responded

Wayne, thanks for your great review, and for giving our dealership such a high star rating! We want all our customers to feel this way when leaving our dealership! Safe travels!

August 20, 2020

Great Job! I had the transmission fluid and brake fluid changed. Everyone was very professional! Very timely and was given a great price! I definitely will return to Heritage Honda Bel Air to have further More

by shirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Cheuvront
Aug 25, 2020 -

Heritage Honda Bel Air responded

Shirl, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Please let us know if you have any additional questions about services you received and thank you again for choosing Heritage Honda Bel Air!

August 17, 2020

I felt your service department was quick and efficient.I felt Tony Icenroad addressed my needs and concerns . Very pleasant experience. Will definitely return for my service needs. More

by Ruthie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Icenroad
August 17, 2020

Received service at Bel Air Honda. Michael Weatherman was friendly and helpful. He went over and above to help me get my car back the same day I can brought it in. Highly recommend this dealership and Mr We More

by krgauss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Weatherman
August 15, 2020

The service department at this facility is absolutely top notch! They are fast, the facility is clean, and they go above and beyond the call of duty to help and to ensure your satisfaction! Can't speak eno More

by icebeard26
Recommend Dealer
Yes
Employees Worked With
Nick Sloane
Aug 17, 2020 -

Heritage Honda Bel Air responded

Thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Heritage Honda Bel Air!

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