Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Heritage Honda Bel Air

Fallston, MD

Overview
Employees
Reviews
Vehicles
4.9
4,865 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Honda Bel Air is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
Contact Dealership
View Awards

1800 Belair Rd

Fallston, MD

21047

Directions

By Type

Showing 4,865 reviews

June 21, 2020

I reside in VA and having my car broken down in a different state is already so stressful on top of needing a new transmission. I am extremely happy with the service I received with heritage Honda. T More

by Rsmith2017
Recommend Dealer
Yes
Employees Worked With
Scott Cheuvront
Report | Print
Jun 22, 2020 -

Heritage Honda Bel Air responded

Hi Rsmith! We're so happy we were able to help you out! Thank you so much for choosing Heritage Honda Bel Air as your first choice for service!

June 19, 2020

Nick Slaon (5 stars), heritage (3 stars). Nick was outstanding, friendly, honest, and didn’t push repairs. He added the military discount - without me asking for it. He was on top of his game. He is More

by Cherber20
Recommend Dealer
Yes
Employees Worked With
xxxx Sloan
Report | Print
Jun 21, 2020 -

Heritage Honda Bel Air responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

June 18, 2020

Great service all the way around. Great attitude and very clear communication style. I am not sure there is really much more I could say. More

by Scott
Recommend Dealer
Yes
Employees Worked With
Tony icenroad
Report | Print
Jun 20, 2020 -

Heritage Honda Bel Air responded

Scott, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 17, 2020

I purchased a used 2014 Mercedes-Benz, service was good, a few of the Business Managers called me within a week, to make sure I was satisfied. More

by six3
Recommend Dealer
Yes
Employees Worked With
Jonathan Solovey
Report | Print
Jun 18, 2020 -

Heritage Honda Bel Air responded

Hi, thank you so much for your positive comments about Heritage Honda Bel Air! Our team is available should you require any extra help.

June 17, 2020

Everyone was friendly and helpful. I did not have to wait very long. Scheduling the appointment was super easy. The new facility is convenient and easy. More

by littlevoice921
Recommend Dealer
Yes
Employees Worked With
Kevin
Report | Print
Jun 18, 2020 -

Heritage Honda Bel Air responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

June 17, 2020

Quick, honest and no intimidation to try and sell you services you do it need. Recommended to family and friends that are looking for something or looking for a reputable service department. More

by Bloodhound992
Recommend Dealer
Yes
Employees Worked With
Scott Cheuvront, Mike Ballard
Report | Print
Jun 18, 2020 -

Heritage Honda Bel Air responded

Hi, thank you so much for your positive comments about Heritage Honda Bel Air! Please let us know if you have any additional questions about services you received and thank you again for choosing Heritage Honda Bel Air!

June 16, 2020

I was told I could be out in a hour. It was an hour 40 minutes, making me late for another appointment. The “next visit sticker” that is usually placed on the windshield was forgotten and I had to go back More

by Debanthony317
Recommend Dealer
No
Employees Worked With
Several - one checked me in, one checked out , one took care of my issues at the end
Report | Print
Jun 26, 2020 -

Heritage Honda Bel Air responded

Thank you for taking the time to review Heritage Honda Bel Air. Your input and the feedback from all our customers is important to us, as we strive to meet then exceed your expectations. We sincerely apologize for your extended wait time and any resulting inconvenience, as this is not our way of doing business at any of our MileOne stores. Our Service Manager, Chrissy Frankos, has attempted to contact you to personally apologize for the situation and address any remaining concerns as soon as possible, but has been unsuccessful in connecting with you. We work hard to maintain a high level of customer satisfaction and would appreciate the opportunity to rectify our missteps. At your earliest convenience, please contact Chrissy directly at cfrankos@mileone.com or 410.698.0060 so we can ensure your next service experience is consistent with the high standards that match our reputation. Again, thank you for your time and we look forward to speaking with you soon.

June 16, 2020

My service rep was courteous, professional and attentive. The Service time did not exceed his prediction and he offered me free car wash. Thank you. More

by Brightredegg
Recommend Dealer
Yes
Employees Worked With
Chuck Robbins
Report | Print
Jun 17, 2020 -

Heritage Honda Bel Air responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

June 15, 2020

Nick was my service advisor he knows my car well, told me what I needed and all went well will go back in 6 months for service again. Been going to this dealership for the past 16 years More

by Hondalover333
Recommend Dealer
Yes
Employees Worked With
Nick. Chuck robbins
Report | Print
Jun 16, 2020 -

Heritage Honda Bel Air responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Heritage Honda Bel Air! We hope you continue to choose us for all your automotive needs! Take care!

June 11, 2020

fixed a tire situation created by another tire repair place fixed a tire situation created by another tire repair place fixed a tire situation created by another tire repair place More

by richardrosecky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sloan
Report | Print
Jun 12, 2020 -

Heritage Honda Bel Air responded

Hi, thank you so much for your positive comments about Heritage Honda Bel Air! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

1
...
292
293
294
...
487