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Heritage Honda Bel Air

Fallston, MD

4.9
4,865 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Honda Bel Air is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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1800 Belair Rd

Fallston, MD

21047

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Showing 4,865 reviews

May 07, 2020

I brought my car in to get new air bags and they fixed something in the door in doing so they broke off some of the molding and cast it on the seat and the door doesn’t close good now a safety problem thi More

by Samuel Furches
Recommend Dealer
No
Employees Worked With
Scott Cheuvront, Andrew Miller
May 28, 2020 -

Heritage Honda Bel Air responded

Hi Samuel. Thank you for stopping in at Heritage Honda Bel Air. We value your feedback and sincerely apologize for the issues you experienced with our Service Department and any resulting inconvenience, as this is not our way of doing business at any of our MileOne stores. We appreciate you taking the time to work with our Service Manager, Chrissy Frankos, and Service Advisor, Nick Sloan, regarding the issues mentioned in your review. We were glad to address and resolve your concerns. As discussed, if you have any further questions or future vehicle needs, please contact Chrissy directly at cfrankos@mileone.com or 410.698.0060 and she will be happy to help. Again, thank you for your time and we look forward to working with you in the future!

May 06, 2020

Service visit My service visit was great. The setup was efficient, the waiting room was clean and spacious and the wait was less than projected. My service rep was More

by adeas25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Weatherman
May 08, 2020 -

Heritage Honda Bel Air responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and friendly. We hope to be of service to you again! Take care!

April 30, 2020

As always very friendly and professional and a great experience! Chrissy is a keeper! Advisor was very informative and patient with explanations! Very expedient which was also a plus since I was waitin More

by dkg1958
Recommend Dealer
Yes
Employees Worked With
Christina Frankos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Weatherman 7703 very nice!!!
April 28, 2020

Fast... out in less than an hour. Comfortable waiting room with WiFi/ TV / Coffee- vending machine. Car looked great after the complimentary wash too. Thank you More

by Becca
Recommend Dealer
Yes
Employees Worked With
Michael Weatherman
Apr 29, 2020 -

Heritage Honda Bel Air responded

Becca, thanks for your great review, and for giving our dealership such a high star rating! Thank you so much for choosing Heritage Honda Bel Air as your first choice for service!

April 28, 2020

The service Advisors Tony Icenroad was very nice n helpful and got me in and out in a quickly timely manner. The best service ever. More

by Coachbishop
Recommend Dealer
Yes
Employees Worked With
Tony Icenroad
Apr 29, 2020 -

Heritage Honda Bel Air responded

Hi Coachbishop, thank you for your kind review; we are happy to pass along your comments to Tony here at Heritage Honda Bel Air! We hope you continue to choose us for all your automotive needs! Take care!

April 21, 2020

15K service Was able to make an appointment that suited my needs. Service completed in a timely manner. Very clean facility during COVID outbreak. Nick reviewe More

by Karen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Sloan
April 21, 2020

You guys did a great job as usual. I have been coming to Heritage Honda in Bel Air, MD for the lifetime of my car. More

by Jrollinger
Recommend Dealer
Yes
Employees Worked With
I don’t remember. Greg maybe
Apr 22, 2020 -

Heritage Honda Bel Air responded

Hi Jrollinger, thanks for your great review, and for giving our dealership such a high star rating! Thank you so much for choosing Heritage Honda Bel Air as your first choice for service!

April 18, 2020

Very friendly, courteous and professional staff and technicians. I was pleased with the quality of service performed and would recommend this dealership to my family and friends. More

by dcstep10
Recommend Dealer
Yes
Employees Worked With
Nicholas Sloan
Apr 19, 2020 -

Heritage Honda Bel Air responded

Hi, we're happy you found our staff to be so supportive during your experience here at Heritage Honda Bel Air. We hope you continue to choose us for all your automotive needs! Take care!

April 17, 2020

Was given ride home promptly/ and was called when car was ready to be picked up . Service man Toni and Christy were excellent!. And driver very professional. More

by Mic
Recommend Dealer
Yes
Employees Worked With
Christina Frankos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony service
Apr 17, 2020 -

Heritage Honda Bel Air responded

Hi Mic, thank you so much for your feedback! Toni and Christy will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

April 16, 2020

We had a great experience. We were able to make an appointment and get seen right away. As soon as we arrived our Service Advisor came right up to us and helped us. He has always s in and out very qui More

by Allie and Justin Burt
Recommend Dealer
Yes
Employees Worked With
Last name: Sloan
Apr 16, 2020 -

Heritage Honda Bel Air responded

Allie, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

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