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Heritage Honda Bel Air
Fallston, MD
4,865 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Honda Bel Air is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 4,865 reviews
April 16, 2020
My CRV required a tire repair after I ran over a nail. I dealt with Tony. The Service was efficient, safe and friendly. I am very satisfied. dealt with Tony. The Service was efficient, safe and friendly. I am very satisfied. More
by johngrimesiii
Employees Worked With
Tony. Last name unknown
April 15, 2020
Very good service and done in timely manor:Service Rep was very nice.Computers were down and was unable to get paperwork.It has only been 1 day, but still have not received paperwork through email. was very nice.Computers were down and was unable to get paperwork.It has only been 1 day, but still have not received paperwork through email. More
by tjimt15
Employees Worked With
Not listed and don’t know name
March 23, 2020
Dealership was very clean and service personnel were very informative and attentive. All my questions were answered and everything done on my car was explained. informative and attentive. All my questions were answered and everything done on my car was explained. More
by SRC
Employees Worked With
Tony Icenroad
March 19, 2020
FriendlyHelpfulHe was very knowledgeable about my car Friendly Helpful He was very knowledgeable about my car service history and looked up past records. Scott ended up saving me money by not repeating Friendly Helpful He was very knowledgeable about my car service history and looked up past records. Scott ended up saving me money by not repeating a service previously done. Very positive personality. More
by Darudd
Employees Worked With
Scott Cheuvront
March 18, 2020
Excellent service and sales department. Service tech called advised on status. Sales worked with me and waited patiently for our decision for over a week called advised on status. Sales worked with me and waited patiently for our decision for over a week More
by edeurice
Employees Worked With
Other Employees :
Dan -service, Mike Dowdy, Scott Cheuvront, Jonathan Solovey
March 14, 2020
I went in to test drive a car as I was narrowing down my options. Ended up not liking the vehicle, and explained that to the sales person who continued to try and push anyway. I ended up leaving annoyed and options. Ended up not liking the vehicle, and explained that to the sales person who continued to try and push anyway. I ended up leaving annoyed and now the dealership is essentially harassing me. After 3 back to back calls around 9am on a Saturday morning I am finally done putting up with it. Stay away from this dealership, do not give them your info, and even if you do want a Honda, pick another place to spend your money. Amazon car sales can’t come soon enough! This 1980 car sales tactic is beyond annoying! More
by Donsm99
Employees Worked With
Ernest , Andrew Miller
March 14, 2020
My concerns were taken seriously. They were quickly identified and the problem was efficiently addressed. Service was courteous and professional. There was no wait time from beginning to end. identified and the problem was efficiently addressed. Service was courteous and professional. There was no wait time from beginning to end. More
by cnelson1958
Employees Worked With
Charles Robbins
March 13, 2020
Honda CRV Review I purchased a used 2016 Honda CRV Touring from Mr. Jacque Brown a few years ago. Mr. Brown is very professional, knowledgeable, honest, and outgoing! I purchased a used 2016 Honda CRV Touring from Mr. Jacque Brown a few years ago. Mr. Brown is very professional, knowledgeable, honest, and outgoing! After going to many dealerships in search of a car, Heritage Honda Bel Air stood out in offering me a fair and honest price on the purchase of the Honda CRV with the trade of a 2016 Toyota Prius. Other than routine maintenance, I have had no problems with the Honda CRV. The Honda CRV is an excellent car as advertised by Consumer Reports. I highly recommend Mr. Brown, if you are in the market for a car as well as the Heritage Honda Bel Air dealership. More
by Terry
March 11, 2020
The person that greeted me tried to sell me service that wasn’t needed. Why can’t dealerships be honest and trustworthy! My appointment was handled by Tony Icenroad who seemed to be honest and did not try t wasn’t needed. Why can’t dealerships be honest and trustworthy! My appointment was handled by Tony Icenroad who seemed to be honest and did not try to sell me anything extra. More
by Blnicholson
Employees Worked With
Tony Icenroad
March 11, 2020
My service was great. My service ess completed in the time expected. All involved with my service where professional, polite and knowledgeable. All was good time expected. All involved with my service where professional, polite and knowledgeable. All was good More
by karen.keithley
Employees Worked With
Michael weatherman
