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Heritage Honda Bel Air
Fallston, MD
4,901 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Honda Bel Air is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 4,901 reviews
June 08, 2020
I visited the dealership yesterday to have my Ridgeline serviced. I was quickly greeted by employees that were all wearing masks and practicing social distancing. Everyone was friendly and helpful and, my serviced. I was quickly greeted by employees that were all wearing masks and practicing social distancing. Everyone was friendly and helpful and, my service was completed in a timely manner. More
by bobhowdoyoulikemenow
June 04, 2020
I made appointment before arrival. Customer representative met me immediately upon arrival. The services were completed in a timely manner. The 27 points were checked and provided status. representative met me immediately upon arrival. The services were completed in a timely manner. The 27 points were checked and provided status. More
by jenchew
Employees Worked With
Charles
June 04, 2020
Jacque was very knowledgeable about all aspects of the vehicles I was interested in and was able to assist me in deciding which would be the right fit for me. His professionalism could not have been more vehicles I was interested in and was able to assist me in deciding which would be the right fit for me. His professionalism could not have been more evident and I would recommend him to anyone looking for an exceptional car buying experience. More
by Susan
Employees Worked With
June 03, 2020
They were very friendly and accommodating. I was in for my first oil change since purchasing my vehicle from them and they were awesome to deal with my first oil change since purchasing my vehicle from them and they were awesome to deal with More
by Sheri.cochran
Employees Worked With
Tony icenroad , Scott Cheuvront
June 03, 2020
Oil Change Very Good service. No problems. Handled in a good time. Ssrvice manager is very nice and friendly. We would come back for more service in the future, Very Good service. No problems. Handled in a good time. Ssrvice manager is very nice and friendly. We would come back for more service in the future, More
by charles
Employees Worked With
Scott Cheuvront
June 02, 2020
The mechanical service was good, and on time. Unfortunately, they contract out car detailing to people who take a long time, & don't do a complete job. The service manager did get after the reta Unfortunately, they contract out car detailing to people who take a long time, & don't do a complete job. The service manager did get after the retailer & force them to actually do the job they were paid to do. More
by James
May 30, 2020
Fast efficient service, I would definitely recommend. Chuck was very polite and professional, best customer service ever. He was helpful & understanding. I’m very appreciative. Chuck was very polite and professional, best customer service ever. He was helpful & understanding. I’m very appreciative. More
by hill.tiffany93
Employees Worked With
Chuck Robbins
May 29, 2020
Christina is "customer service". If you want the best service ever and to feel appreciated, respected and a priority, you want Chrissy. I purchased my 2nd odyssey because of Chrissy. Customer service is service ever and to feel appreciated, respected and a priority, you want Chrissy. I purchased my 2nd odyssey because of Chrissy. Customer service is at is finest is Chrissy! Let's not forget the mechanics, Blaine is the BEST! More
by Lovemyhona
May 28, 2020
Felt safe during this COVID-19 pandemic while getting service on my Honda. Car wash questionable/poor...did not dry, front bumper not cleaned. Left my display in oil change 100. Took me forever to get it service on my Honda. Car wash questionable/poor...did not dry, front bumper not cleaned. Left my display in oil change 100. Took me forever to get it back to my settings. More
by marybostic738
Employees Worked With
Tony Icenroad 5 stars
