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Heritage Honda Bel Air

Fallston, MD

4.9
4,899 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Honda Bel Air is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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1800 Belair Rd

Fallston, MD

21047

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Showing 4,899 reviews

March 14, 2020

My concerns were taken seriously. They were quickly identified and the problem was efficiently addressed. Service was courteous and professional. There was no wait time from beginning to end. More

by cnelson1958
Recommend Dealer
Yes
Employees Worked With
Charles Robbins
Mar 16, 2020 -

Heritage Honda Bel Air responded

Hi Cnelson, glad that we are able to fix the issue! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 13, 2020

Honda CRV Review I purchased a used 2016 Honda CRV Touring from Mr. Jacque Brown a few years ago. Mr. Brown is very professional, knowledgeable, honest, and outgoing! More

by Terry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacque Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Dowdy, Chris Schroeder
Mar 13, 2020 -

Heritage Honda Bel Air responded

Hello Terry, thank you so much for letting us know how we did. We're so pleased to hear that you had such a great car shopping experience with our sales team. If you need anything else, we're always happy to assist. Enjoy your new CRV!

March 11, 2020

The person that greeted me tried to sell me service that wasn’t needed. Why can’t dealerships be honest and trustworthy! My appointment was handled by Tony Icenroad who seemed to be honest and did not try t More

by Blnicholson
Recommend Dealer
Yes
Employees Worked With
Tony Icenroad
Mar 13, 2020 -

Heritage Honda Bel Air responded

Thank you for reaching out to Heritage Honda Bel Air. Our goal is to meet and exceed the expectations of our customers and are disappointed this did not occur. We apologize for the inconvenience and would like to make this right. Our Service Manager, Chrissy Frankos, would like to speak with you about your experience but has been unable to locate your contact information. Should you wish to discuss your visit in more detail or have any additional vehicle needs please contact Chrissy at cfrankos@mileone.com or 410.698.0060. Thank you for your time.

March 11, 2020

My service was great. My service ess completed in the time expected. All involved with my service where professional, polite and knowledgeable. All was good More

by karen.keithley
Recommend Dealer
Yes
Employees Worked With
Michael weatherman
Mar 12, 2020 -

Heritage Honda Bel Air responded

Karen, thank you for your support! We're happy we could help. If you ever need anything else from us, please feel free to give us a call or stop by. We look forward to your next visit! Have a wonderful day!

March 10, 2020

Great job by Chuck and his service team. Deluxe oil change to get tires rotated, brakes checked, etc. Since I had just traveled several hundred miles. More

by tpage57
Recommend Dealer
Yes
Employees Worked With
Chuck 5 stars.
Mar 12, 2020 -

Heritage Honda Bel Air responded

Thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

March 07, 2020

First time for service at this dealership. They were very nice and found me a coupon I could use, plus, when they had made a mistake on the invoice, they fixed it right away. More

by deedee
Recommend Dealer
Yes
Employees Worked With
Tony
Mar 08, 2020 -

Heritage Honda Bel Air responded

Deedee, thank you for your support! We're happy we could help. Please let us know if you have any additional questions about services you received and thank you again for choosing Heritage Honda Bel Air!

March 07, 2020

Got my new CRV today! What an awesome experience from John in sales to Mike in finance! Friendly courteous service throughout. Great price! Highly recommended on all levels!! More

by Tormod
Recommend Dealer
Yes
Employees Worked With
Mike Dowdy, Jonathan Solovey
Mar 08, 2020 -

Heritage Honda Bel Air responded

Tormod, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope to be of service to you again! Take care!

March 06, 2020

The dealership was courteous, fast, reliable,and dependable. It was easy to schedule an appointment. There was a fast turnaround. They welcomed questions and were able to answer all of them. More

by cnelson1958
Recommend Dealer
Yes
Employees Worked With
Kevin
Mar 07, 2020 -

Heritage Honda Bel Air responded

Cnelson1958, thanks for your great review, and for giving our dealership such a high star rating! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

March 03, 2020

Jeep 2016 grand Cherokee This was my second time going back to this dealership as I enjoy the people and most of all how fair they are! It's not all this back and forth and sp More

by jennifer.corona02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve, Eduard Svidunovich
Mar 05, 2020 -

Heritage Honda Bel Air responded

Thank you so much for your positive comments about Heritage Honda Bel Air! If you have any further questions, please give us a call. We're always happy to help!

March 02, 2020

The service writer - Chuck Robbins made this a great experience. They finished my car on time and clearly communicated repairs. I also enjoyed the waiting area, free coffee & computer workspace so I co More

by Executive7
Recommend Dealer
Yes
Employees Worked With
Chuck Robbins (Charles) , Jonathan Solovey
Mar 05, 2020 -

Heritage Honda Bel Air responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review! We hope you continue to choose us for all your automotive needs! Take care!

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