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Heritage Honda Bel Air
Fallston, MD
4,866 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Honda Bel Air is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 4,866 reviews
January 29, 2020
Service was speedy and very professional. Nick was top notch and got me out of the service department very quickly as promised. Great job. He was 5 stars. notch and got me out of the service department very quickly as promised. Great job. He was 5 stars. More
by Hsukkim03
Employees Worked With
Nicholas Sloan
January 28, 2020
My new CRV has went dead and towed 3 times. They jump it, check battery and software and send me on my way with no resolution. It can’t sit more than 3 days. I do not recommend Honda or heritage. They don’t check battery and software and send me on my way with no resolution. It can’t sit more than 3 days. I do not recommend Honda or heritage. They don’t care!! I’m starting lemon law with Attorney General. More
by Karentracey55
January 28, 2020
The gentle man who met when I came in and processed my service. Was kind, detailed and kept me informed on the progress of my service while I waited. Service was completed in a timely manor. service. Was kind, detailed and kept me informed on the progress of my service while I waited. Service was completed in a timely manor. More
by Dlwalshsun
Employees Worked With
Scott Cheuvront
January 28, 2020
Everyone was very friendly. This place is very nice! I will definitely be returning as needed. Great Guys! Great Service! Daniel Gilbert and Christina Edwards will definitely be returning as needed. Great Guys! Great Service! Daniel Gilbert and Christina Edwards More
by ninaedwards79
Employees Worked With
January 22, 2020
Mr Sloan was very customer service oriented. Explained what needed to be done and how long it will take. New service area was nice and not crowded. what needed to be done and how long it will take. New service area was nice and not crowded. More
by Karan Schiele
Employees Worked With
Nicholas Sloan
January 22, 2020
Kevin F. the Service Advisor was awesome. Help me understand exactly what services were needed for my vehicle and answered my additional questions. Very helpful and truthful (I felt anyways). Thanks understand exactly what services were needed for my vehicle and answered my additional questions. Very helpful and truthful (I felt anyways). Thanks Kevin! More
by ARMYSTRONGMSG
Employees Worked With
Kevin Fitzgerald, Mike Dowdy
January 22, 2020
Thoroughly examined my pilot’s issue and the needed repairs were completed in the time frame promised. Scott was able to clearly explain what was wrong with my pilot. repairs were completed in the time frame promised. Scott was able to clearly explain what was wrong with my pilot. More
by Keller Family
Employees Worked With
Scott Cheuvront
January 20, 2020
I brought my vehicle in for sevice and was assisted by Michael. He was incredibly kind and knowledgeable. He was very professional and the whole process was handled with ease. It is clear that michael car Michael. He was incredibly kind and knowledgeable. He was very professional and the whole process was handled with ease. It is clear that michael cares about his customers. More
by Rnigro10
Employees Worked With
Michael weatherman
January 17, 2020
An inviting environment for waiting while auto was being serviced. The service agent that I had was attentive and was great at explaining what needed to be done serviced. The service agent that I had was attentive and was great at explaining what needed to be done More
by Smcgrail44
Employees Worked With
Chuck Robbins
