Heritage Honda Bel Air

Thoroughly examined my pilot’s issue and the needed repairs were completed in the time frame promised. Scott was able to clearly explain what was wrong with my pilot. repairs were completed in the time frame promised. Scott was able to clearly explain what was wrong with my pilot. More

I brought my vehicle in for sevice and was assisted by Michael. He was incredibly kind and knowledgeable. He was very professional and the whole process was handled with ease. It is clear that michael car Michael. He was incredibly kind and knowledgeable. He was very professional and the whole process was handled with ease. It is clear that michael cares about his customers. More

An inviting environment for waiting while auto was being serviced. The service agent that I had was attentive and was great at explaining what needed to be done serviced. The service agent that I had was attentive and was great at explaining what needed to be done More

I've moved to Bel Air two months ago. This is my first I've moved to Bel Air two months ago. This is my first visit to this dealer for the service. A good thing I found that I had a positive feeling in t I've moved to Bel Air two months ago. This is my first visit to this dealer for the service. A good thing I found that I had a positive feeling in this dealer. Their service was fast and the people were nice and friendly. More

Quickly diagnosed my vehicle and made the appropriate repairs. Fast, efficient, and professional. Comfortable, large waiting area. Friendly staff. I highly recommend their service department. repairs. Fast, efficient, and professional. Comfortable, large waiting area. Friendly staff. I highly recommend their service department. More

Excellent sales associate! His dealership closed at 9pm, but he & his colleagues stayed until 11pm to get me into the SUV and price that I wanted. AWESOME SALESMANSHIP!!!! but he & his colleagues stayed until 11pm to get me into the SUV and price that I wanted. AWESOME SALESMANSHIP!!!! More

Everyone at Heritage was wonderful. My only complaint is they promised a car wash which was not done. Other than that my interactions with all employees was outstanding. they promised a car wash which was not done. Other than that my interactions with all employees was outstanding. More

Kevin Fitzgerald was great and helpful! He was thorough and asked me logical questions regarding my service visit. He also explained the live updates via the tv screen. and asked me logical questions regarding my service visit. He also explained the live updates via the tv screen. More

Great place but wish the customer service was better advisor tried to sell me service but wouldn’t go through my multi point inspection to tell me what I needed to have done after my visit. I was also p advisor tried to sell me service but wouldn’t go through my multi point inspection to tell me what I needed to have done after my visit. I was also promised a car wash and did not receive one. More

Everyone was very friendly and helpful and they went out of their way to resolve an issue for us in the most cost effective way. We were extremely pleased with the service and it makes us want to be repeat of their way to resolve an issue for us in the most cost effective way. We were extremely pleased with the service and it makes us want to be repeat customers! More