Back

Heritage Honda Bel Air

Fallston, MD

4.9
4,896 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Honda Bel Air is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
Contact Dealership

1800 Belair Rd

Fallston, MD

21047

Directions

By Type

Showing 4,896 reviews

July 09, 2019

Great dealership experience- Jacque Brown si superb Personality- 5/5 Dealership space- 5/5 Dealership Cleanliness-5/5 Dealership initiation to sale-5/5 Jacque was great to show the car, offered us More

by Taimur
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacque Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Nace
July 09, 2019

Friendly Service I really enjoyed my experience at Heritage Honda. I was helped by Kenan Davis. He was very helpful and very friendly. I would definitely recommend thi More

by RickyRacks7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenan Davis
July 09, 2019

Best service Hello, I bought a car Honda Accord last week and I am really thankful to Stanislav. He gave me a good recommendation and help me to make the best cho More

by Michael P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stanislav Kovachki
July 08, 2019

Awesome dealership! Had a great experience with the service department both times I have been there. Quick and efficient and the service writer was great! I have had tw More

by G Powell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Cheuvront, Jim McHugh
July 06, 2019

Very pleased Prompt service—was prepared to leave the car overnight but they had it done in a couple of hours. The problem turned out to be exactly what Scott pre More

by George3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Cheuvront
July 05, 2019

Quick, efficient and courteous service! Scheduled our 1st oil change. Nick was friendly and knowledgeable. He made us aware of a recall on the C-RV. Overall great 1st visit! Keep up the exce More

by Bigdaddycountry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick
July 04, 2019

Very Satisfied Nick Sloan was very helpful. He really went to bat for us and was able to save us significant money on an expensive repair.Thanks! More

by Faith
Customer Service
Recommend Dealer
Yes
Employees Worked With
Christina Frankos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Sloan
July 04, 2019

CRV EX the best option for our lifestyle The dealership had a great inventory to choose from and gave us the best deal possible! Thanks More

by Tcbrn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim McHugh, Nicole Skonecki
July 03, 2019

Always efficient and accommodating Great staff/great service! Always ready to answer questions, work with customer schedule, quick to offer transportation or loaners. Always a pleasure More

by Steve p
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick in service
July 01, 2019

Absolutely incompetent scam artists They tried to charge me $125 for a diagnostic test they did not do. Broke my window with no explanation, just covered it with plastic. And then they w More

by Jake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Whole service department, Scott Cheuvront, Mike Ballard, Michael Boulan
Aug 30, 2019 -

Heritage Honda Bel Air responded

Hi Jake. Thank you for taking the time to review Heritage Honda Bel Air. We sincerely apologize for your experience with our Service Department. Our Service Manager, Chrissy Frankos, would like to address your concerns immediately, but she has been unsuccessful locating your contact information. At your earliest convenience, please contact Chrissy directly at cfrankos@mileone.com or 410.698.0060. Thank you and we look forward to speaking with you.

...
325
...