Heritage Honda Bel Air

Sheila was very nice and listened to me I went in to the dealership looking for the sales manager Brian . Who i met out and about town . it was a few months ago , Brian remembered me, and tu I went in to the dealership looking for the sales manager Brian . Who i met out and about town . it was a few months ago , Brian remembered me, and turned me over to Shelila. I told Sheila what i was looking to do and she was very helpful . Sjeila showed me the cars i asked about and took a test drive . This car was for my wife who was at work till later that day . I told Sheila I would be back when she got off. I had my trade looked at so it would speed up this process. I came back with with she took a test drive and we made a deal . Very easy and nice to bussiness with . I would and will recommend Sheila and Brian to everyone . Thanks for your help Owners of a 2018 Honda Accord sedan Sport More

Horrible Service DO NOT bring your car here. The service is TERRIBLE. Christina and her team are rude and try to screw you out of money. Tried to get me to pay $700 wh DO NOT bring your car here. The service is TERRIBLE. Christina and her team are rude and try to screw you out of money. Tried to get me to pay $700 when other Honda dealers I called priced me at $350 for the same work. When confronted Christina beat around the bush and couldn't give me an answer. When I asked why a different service was performed than the one I asked, she was not educated on the issue at all and told me I should just be happy because the service ended up being cheaper. NO! If I wanted a different service I would have gone somewhere else. They do not inform there costumers of a change in service until the work is performed. NEVER HEARD OF SUCH A THING! Dealt with serval other Honda dealers before to have my car serviced and never had any issues. This dealer has awful customer service. More

Jacque was exceptional! Easiest and most delightful car purchase thus far! My husband and I came into Bel Air Honda looking to trade in our leased 2015 CRV for a new Pilot an Easiest and most delightful car purchase thus far! My husband and I came into Bel Air Honda looking to trade in our leased 2015 CRV for a new Pilot and we were both amazed at how genuine and easy it was to get the Pilot we wanted. Jacque was beyond 5 stars! Impressively informative, attentive, and made our experience overall enjoyable even with two young children. Highly recommend him to anyone! Thanks, Jacque! More

Quick and competent Jacque Brown was my salesman and he was very helpful explaining the new aspects of my 2019 honda since there were 2 major design changes since my last Jacque Brown was my salesman and he was very helpful explaining the new aspects of my 2019 honda since there were 2 major design changes since my last purchase in 2014. He made the sale quick and as painless as possible and was very personable. More

New pilot I hate the experience of buying a new car, but Nicole made it a lot less painful than I expected! She and her manager worked to get us to the price we I hate the experience of buying a new car, but Nicole made it a lot less painful than I expected! She and her manager worked to get us to the price we were able to pay and she clearly explained all the features of the new car. More

I didn’t think I was buying a car today. I had a nice experience buying a car today at this dealership. Jack Brown was my sales person, Max was one of the managers and Andrew was the financ I had a nice experience buying a car today at this dealership. Jack Brown was my sales person, Max was one of the managers and Andrew was the finance manager. They all worked very hard to make sure that I got a deal that I was happy with. More

Solid Experience! I purchased a pre-owned Honda from Heritage Bel Air Honda and it was a rather straightforward experience. Mike Yim was excellent in showing me th I purchased a pre-owned Honda from Heritage Bel Air Honda and it was a rather straightforward experience. Mike Yim was excellent in showing me the vehicle, accompanying me on a test drive, and going over its history and maintenance records. He was friendly, knowledgeable, honest, and transparent. The sales management team was average. I won't go into the specifics, but there was an "advertising error" with the online listing of the vehicle I ended up purchasing and that group of individuals didn't seem to care or want to accommodate for the error. It wasn't clear to me whether or not this management team actually wanted my business. I did wind up deciding to purchase the vehicle, but not because of this group. On the back-end, Mike Dowdy who handled the closing was excellent as well! Seemed like a real "straight shooter" and was extremely efficient. It was one of the quickest car deal closings I've ever experienced! So all good from the front-end and back-end guys. I would recommend Heritage Bel Air Honda, but with some caveats. More

Amazing Personalized Service! Jacque from Heritage Honda met with my husband and I twice. We test drove a couple of cars and found the perfect one for me! He was able to get us an Jacque from Heritage Honda met with my husband and I twice. We test drove a couple of cars and found the perfect one for me! He was able to get us an incredible deal! I would highly recommend working with Jacque and Heritage Honda! More

Excellent! The people that sold me my new 2018 Chevy Silverado 1500 Z71 were very informative and thoroughly answered my questions! I highly recommend this deale The people that sold me my new 2018 Chevy Silverado 1500 Z71 were very informative and thoroughly answered my questions! I highly recommend this dealership! More

Eduard is a real 5-star salesman. Eduard gave me detailed and accurate information, making my purchase a good experience. He is a true gentleman and won my trust immediately. His knowl Eduard gave me detailed and accurate information, making my purchase a good experience. He is a true gentleman and won my trust immediately. His knowledge of my new Toyota 4Runner SR5 thorough and the deal was explained fully. He is a wonderful asset to Bel Air Honda and patiently guided me through the buying process. I will definitely spread the news!!! More