
Heritage Honda Bel Air
Fallston, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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CR-V Service I've worked with Jim each time I've brought my Hondas in for service. He is always polite, clear, and professional. He explains things thoroughly and I've worked with Jim each time I've brought my Hondas in for service. He is always polite, clear, and professional. He explains things thoroughly and does not try to push services that are not required. More
Worked with us to get us in the SUV we wanted! We got ahold of Dave, via phone, to see what Honda CR V’s were available... found a model we liked... worked out some details to get it ‘in our hands’ We got ahold of Dave, via phone, to see what Honda CR V’s were available... found a model we liked... worked out some details to get it ‘in our hands’! Turns out the internet was down (Comcast experiencing huge outages)... took a bit longer & needed to do some extra paperwork- but got the vehicle we wanted & got a nice price!! Thx Heritage More
Great Customer Service Chris and Scott gave me an excellent customer service. They were very knowledgeable on the product that they’re selling. Chris assisted me in every po Chris and Scott gave me an excellent customer service. They were very knowledgeable on the product that they’re selling. Chris assisted me in every possible way, that he can, which was awesome! They are not just on selling but they also showed care on their customers in personal needs and finacial standpoint. There’s not much I can say to express the great customer experience that they’ve provided. More
Appreciate the Customer Service - above and beyond Jim was very helpful with the diagnostic process and also review of the extensive work done by another garage, in order to help us recuperate costs fr Jim was very helpful with the diagnostic process and also review of the extensive work done by another garage, in order to help us recuperate costs from incomplete and improper workmanship. Repairs were completed promptly. More
New Honda Civic!!!! Nicole was very nice and helpful. She was not pushy and made our experience easy. We will definitely be back here when we need to purchase another car Nicole was very nice and helpful. She was not pushy and made our experience easy. We will definitely be back here when we need to purchase another car! More
Got a great car for great price Ended up with the car we wanted and Chris Donahoo was very courteous and answered all our questions. Also took the time to show us all we needed to kn Ended up with the car we wanted and Chris Donahoo was very courteous and answered all our questions. Also took the time to show us all we needed to know about the car and features. Mike in finance was also easy and nice to work with, we drove off with the car we wanted. Thanks to all at the dealership. More
Great first experience buying a car Chris did a great job making sure I had the car that I wanted within my price range. He was thorough at explaining the details within the car as well Chris did a great job making sure I had the car that I wanted within my price range. He was thorough at explaining the details within the car as well as how everything worked! Would definitely recommend. More
60,000 check up and spring special. James McHugh is my serv Jim had taken care of my 2004 pilot forever. I trust him. He's straight with me and doesn't try to up sell...I ask for him specifically. Its impor Jim had taken care of my 2004 pilot forever. I trust him. He's straight with me and doesn't try to up sell...I ask for him specifically. Its important to have a rep I can trust. More
The BEST Experience!! Right from the start, Eric had my best interest at heart. He worked really hard to make sure the car I wanted was available the day I came to look at Right from the start, Eric had my best interest at heart. He worked really hard to make sure the car I wanted was available the day I came to look at it. He was very easy to contact by phone if any issues came up. He’s honest, friendly and easy to work with. I recommend him to all my friends and family. My husband and sister have also used him. The BEST car salesman around, hands down!! Thank you, Eric!! More
Great Customer Sevice Christian was great. Not only did he get me in and out for my car service in less than 45 mins but he was also nice enough to sync up my new cell pho Christian was great. Not only did he get me in and out for my car service in less than 45 mins but he was also nice enough to sync up my new cell phone for me! More