Heritage Honda Bel Air

Second time around was the best! I went to Heritage Honda of Bel Air a couple weeks ago, and they couldn't seal the deal that I needed to happen. However, I received a call from Herit I went to Heritage Honda of Bel Air a couple weeks ago, and they couldn't seal the deal that I needed to happen. However, I received a call from Heritage Honda this afternoon, asking if I was still looking at the Civic. My response was of course yes, but I informed them, they already had their chance and I was pretty certain they couldn't do the deal that I needed. Well, as it turns out, I was wrong and they were able to help me get what I wanted for the price I wanted. Thanks to Sheila, and Chris the sales manager. I also want to say thanks to Scott for being so efficient with the finance documents! I will be a returning customer. More

2018. Infinite I had the best experience at Heritage Honda Bel Air. Who knew buying a car was so easy. Nicole was very knowledgeable. Mike the finance manager got me I had the best experience at Heritage Honda Bel Air. Who knew buying a car was so easy. Nicole was very knowledgeable. Mike the finance manager got me the best rate ever. Blake helped me with questions concerning the actual vehicle itself. I am pleased with the service I received. More

Eric is great! My experience with Eric Keller was very positive! He was super helpful and I felt very good about my purchase. I would recommend him to anyone! My experience with Eric Keller was very positive! He was super helpful and I felt very good about my purchase. I would recommend him to anyone! More

Sarah's New Car Great experience with our sales rep. Eric Keller and all of the folks at Heritage Honda. This was one of my easiest and best purchase experiences ever Great experience with our sales rep. Eric Keller and all of the folks at Heritage Honda. This was one of my easiest and best purchase experiences ever. My daughter and I were treated honestly and fairly and we got a GREAT deal!!! More

Love My New Accord! I haven't bought a new car in 13 years. Jacque was great! Patient, knowledgeable and relaxed and Mike made the financing stuff a breeze. I haven't bought a new car in 13 years. Jacque was great! Patient, knowledgeable and relaxed and Mike made the financing stuff a breeze. More

Christian is awesome I brought my Honda crv into the dealership for a routine oil change. I was in and out in 30 minutes. My associate Christian was the best and my mecha I brought my Honda crv into the dealership for a routine oil change. I was in and out in 30 minutes. My associate Christian was the best and my mechanic Jason Ray was superb. Thank you Heritage Honda. More

Amazing Fast customer service. Dealer was very good and fast. Chris was very kind and helped us buy a new vehicle. He worked very hard and tried very hard to Fast customer service. Dealer was very good and fast. Chris was very kind and helped us buy a new vehicle. He worked very hard and tried very hard to make us satisfied. More

Needed brakes besides an oil change I have been a customer of this dealership since 2004, they explain everything They have to do clearly. I have known Jim McHigh for a while and He t I have been a customer of this dealership since 2004, they explain everything They have to do clearly. I have known Jim McHigh for a while and He treats my car like it’s his own. Always a good job More

Wrong Car Serviced I purchased a 2017 Honda Ridgeline from another dealership and decided to have my oil changed and tires rotated at Heritage Honda Bel Air since it was I purchased a 2017 Honda Ridgeline from another dealership and decided to have my oil changed and tires rotated at Heritage Honda Bel Air since it was close to home. They agreed to perform the service at the same cost as the other dealer which was less than their advertised special. After waiting an hour (which I was told it would be) the service writer advised me my vehicle was ready, he reviewed all the paperwork including the Muiti-Point Vehicle Inspection Checklist and told me once I paid my vehicle would be in the service lane. I proceeded to the service lane after paying and my vehicle was not there. I looked around outside and did not see my vehicle. I then asked the service waited and he said hold on. Then looked out the rear overhead door I saw two service employees around my vehicle and after the service writer went and spoke to them they pulled my vehicle in the service bay. The bottom line, even though I had the paperwork including the inspection checklist my vehicle was never worked on. To make matters worse, they then completed the work so quickly that when I got home and parked in the driveway for 20 minutes before leaving for an appointment there now is a 6 inch circular oil stain. If the vehicle had been properly serviced this would not have happened. Also grease finger prints all over the door and wheels. Very dissatisfied. Oh, they did give me a card for a free oil change which will probably go unused. What really hurts is I just purchased a 2018 CRV here earlier this week. Had I only known. More

Easy process, friendly staff, good pricing The dealership was flexible with my schedule and made me feel very comfortable and taken care of. My salesperson, Nicole, was very genuine and easy to The dealership was flexible with my schedule and made me feel very comfortable and taken care of. My salesperson, Nicole, was very genuine and easy to work with. The sales manager, Chris, was helpful and I believe I was offered a fair price without any headache. They had my top-choice of car brought in from another location and waiting for me right away which was a nice surprise actually. Nicole was very laid back through the process and helped immensely, going above and beyond to help move my stuff from one car to the other, meeting me very early in the morning to fit everything into my schedule, and helped me pair my phone to the new car and everything. All of those small details made this process a breeze. I felt heard, respected, taken care of through the entire process. I didn’t think car buying could be so smooth and fair. I remember my last experience 10 years ago being very stressful but not this time. I’m really pleased with the entire experience and my car purchase. I got exactly what I wanted every step of the way. Thanks guys! More