
Heritage Honda Bel Air
Fallston, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Surprising pleasure I must say that I am shocked. Mr. Brown not only provided professional, knowledgable and courteous service, but he did it in a fashion that made me fe I must say that I am shocked. Mr. Brown not only provided professional, knowledgable and courteous service, but he did it in a fashion that made me feel like I was in control and completely comfortable. So many salesman are pushy and way over the top. I really appreciate the professionalism and I will recommend Me. Brown and this dealership for life! More
Great. Great buying experience. It was very informative, easy, and headache free. I would recommend this dealership for anyone looking to buy a car and have Great buying experience. It was very informative, easy, and headache free. I would recommend this dealership for anyone looking to buy a car and have a smooth experience. More
Eric Keller was great and very professional. Eric went out of his way accomadate us for a low price used vehicle, he is a consummate professional. Lan Greer helped us initially but due to a fami Eric went out of his way accomadate us for a low price used vehicle, he is a consummate professional. Lan Greer helped us initially but due to a family emergency turned us over to Eric Keller who maintained the same level of professionalism that Ms. Greer intitated with us. More
Our new 2018 honda accord Thanks jerry and your staff for for selling us our 2018 Honda Accord, little did we know after buying many cars in the past , that you and your staff Thanks jerry and your staff for for selling us our 2018 Honda Accord, little did we know after buying many cars in the past , that you and your staff was above fair and getting the job done in a timely matter and even had our color by the next day, thanks again once a proud honda owner, and hope my husband lets me drive it soon lol More
Quick and easy Didn't really plan on buying a car tonight but we found a nice clean used car for our son at a fair price so made the leap. All in all a very nice exp Didn't really plan on buying a car tonight but we found a nice clean used car for our son at a fair price so made the leap. All in all a very nice experience without any pressure even when it came to talking about warrantees and add ons. More
Excellent customer service and satisfaction! On 4/14/18 my husband and I were taking my Honda CRV 2013 to this service center for an oil change. While we were waiting we decided to walk around a On 4/14/18 my husband and I were taking my Honda CRV 2013 to this service center for an oil change. While we were waiting we decided to walk around and look at the 2018 CRV's, as we were receiving letters stating that you wanted to buy my current Honda and would give me a great trade in value. Dave Testani was directing us around the lot, showing us the CRV's that were comparable to what I had. He was explaining and showing us all the new changes and features in the last 5 years. We were very impressed with what we saw. He offered us a test drive which unfortunately at that time I had an appt that day. But we set up a time for the following Sat 4/21/18 and met again with Dave. I took it for a test drive and was amazed. Here I was, only in for an oil change and I wound up buying a brand new 2018 Honda CRV and driving it right off the lot! Many thanks to Dave and Brian for your help on 4/14/18. And more thanks to Dave again, Chris and Andy for wrapping up the sale on 4/21/18. And even though all the new features on my vehicle are a bit overwhelming at the moment, Dave assured me I could call or come back at any time with any questions. Dave even followed up by calling me this week and checking to see that everything was going well. So who could ask for more than that?! Everyone is just so great and friendly and helpful. Excellent customer service - you guys ROCK!!!!!! Thank you all so much! More
Super service advisor I had a great experience recently at the Honda service center. I felt the service advisor went above and beyond what he needed to help us get out Hon I had a great experience recently at the Honda service center. I felt the service advisor went above and beyond what he needed to help us get out Honda fixed. More
Awesome Hi i’m happy to have my CX3 Mazda... thanks for the help of Chris Donahoo... I feel in love with my AWD vehicle.... thumbs up again for Mr. Chris Dona Hi i’m happy to have my CX3 Mazda... thanks for the help of Chris Donahoo... I feel in love with my AWD vehicle.... thumbs up again for Mr. Chris Donahoo!!! More
Great service Jim provided great service for my recent scheduled maintenance. He communicated all details of what was needed, the projected cost, and made sure my c Jim provided great service for my recent scheduled maintenance. He communicated all details of what was needed, the projected cost, and made sure my car was ready when promised. Always a great experience at Heritage Bel Air Honda. More
Eric was fantastic Went to look at vehicles and our salesman was very knowledgeable and generous with his time. I would recommend anyone to go see him. Great experience Went to look at vehicles and our salesman was very knowledgeable and generous with his time. I would recommend anyone to go see him. Great experience More