Heritage Honda Bel Air

Service and purchase I had to purchase another vehicle after I was told that my vehicle needed over $5000 in repairs. While speaking to the salesman, I was never given a p I had to purchase another vehicle after I was told that my vehicle needed over $5000 in repairs. While speaking to the salesman, I was never given a price until I was asked to sign and discovered the price was well above the internet price. I got it settled but I should have at least been told what the asking price was before being asked to sign. The finance manager acted as though he was doing me a favor when I questioned the offer. More

AWESOME! Eduard turned my stressful situation around by helping me find a vehicle to fit my budget. I am so grateful. Excellent customer service! Thank you! Eduard turned my stressful situation around by helping me find a vehicle to fit my budget. I am so grateful. Excellent customer service! Thank you! More

Great customer service. We walk into the dealership and shared with Ed exactly what we wanted, we were not going to waste time. Ed understood and work with our budget and spe We walk into the dealership and shared with Ed exactly what we wanted, we were not going to waste time. Ed understood and work with our budget and specific circumstances. I really appreciate that!! More

Good service but had some issues. I had a quote for the service and a coupon to apply to the whole amount. When I brought my car I found out that parts they have were not compatibl I had a quote for the service and a coupon to apply to the whole amount. When I brought my car I found out that parts they have were not compatible and the special order must be done. I was told that I must pay upfront for this special parts order. So I not only have to come for the second time through no fault of mine, but my coupon can not be used for the whole amount but only for the rest of the payment. It reduced the discount applicable. I can't agree to these rules: 1. the dealership knew in advance what parts my car needed 2. why should I pay for them before they are ordered 3. why I can not use the coupon discount for the whole amount of parts and labor. More

Good experience Worked with Nicole had a great day with all the hustling around. Made me experience well worth the length of the day. Thanks Eric Lepore Worked with Nicole had a great day with all the hustling around. Made me experience well worth the length of the day. Thanks Eric Lepore More

Great car buying experience Purchased a beautiful CR-V. Solid deal. Great people to work with. Worked with Nicole and Scott. I love my car. It's the best. Purchased a beautiful CR-V. Solid deal. Great people to work with. Worked with Nicole and Scott. I love my car. It's the best. More

Accord/Sport. Wonderful. Got a great deal with Great people. Will be back I love my brand new Honda Accord Sport 2018. It’s such a nice ride Wonderful. Got a great deal with Great people. Will be back I love my brand new Honda Accord Sport 2018. It’s such a nice ride More

Easy to work with! Jacque was one of the friendliest salesmen we had ever worked with, providing the service we needed, surpassing our expectations entirely. Scott was w Jacque was one of the friendliest salesmen we had ever worked with, providing the service we needed, surpassing our expectations entirely. Scott was wonderful as well, both were completely honest and fun to work with. More

Excellent Salesman My salesman, JR was professional and supportive. Had some kinks, but he was right there to support me. Even after the purchase he personally helped me My salesman, JR was professional and supportive. Had some kinks, but he was right there to support me. Even after the purchase he personally helped me learn the car. Chrissy in service was helpful as well with my "kinks". Thanks JR! More

Great car buying experience Had a great experience and had all my questions answered. Dennis Mattheu was very helpful explaining things and options, took stress off my new car bu Had a great experience and had all my questions answered. Dennis Mattheu was very helpful explaining things and options, took stress off my new car buying experience. Thank you Dennis! More