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Heritage Honda Parkville

Baltimore, MD

4.9
3,304 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Honda Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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9213 Harford Rd

Baltimore, MD

21234

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Showing 3,304 reviews

August 04, 2021

I’ve been dealing with this particular dealership through buying and servicing of my auto for a year, and have not had a negative experience More

by Happy and Satisfied
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Wiggington
Aug 17, 2021 -

Heritage Honda Parkville responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 03, 2021

2ed time back here and I couldn’t be happier with Erin and her team! I had a wonderful experience and appreciated how quickly everyone worked together to get me out on the road with my new CRV. I drive an More

by Patricia Cooper
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Natzke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Davis, Bryan Ford
Aug 17, 2021 -

Heritage Honda Parkville responded

Hello Patricia, we appreciate you taking the time to leave us this feedback. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 03, 2021

Quick repair and service and dependable advisor and reliable technician More

by Val7272003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Jones
Aug 17, 2021 -

Heritage Honda Parkville responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 03, 2021

Clean entry and waiting area; Welcoming and friendly staff; Thorough and efficient mechanics; Stands behind their work. I think a 25 word minimum is forced. More

by JoDriscoll
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Lober
Aug 17, 2021 -

Heritage Honda Parkville responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you continue to choose us for all your automotive needs! Take care!

August 03, 2021

We had a wonderful experience buying our new car. The staff was very knowledgeable, friendly, and supportive. More

by miller884
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Burlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Pegler
Aug 17, 2021 -

Heritage Honda Parkville responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you continue to choose us for all your automotive needs! Take care!

August 02, 2021

We had a great time with Mike Wolyn and Erin Nantze. The way they treated us is just the way public relationship should be. Hopefully our next car would be purchased through them. More

by utomisok
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Natzke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Wolyn
Aug 17, 2021 -

Heritage Honda Parkville responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 02, 2021

Erin Natzke was great, took time to make sure I had my options. Even though I couldn't buy a car I will buy from her anytime. More

by hdeb
Recommend Dealer
Yes
Employees Worked With
Erin Natzke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2021 -

Heritage Honda Parkville responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you continue to choose us for all your automotive needs! Take care!

August 01, 2021

You are welcoming & friendly but your work is limited. I had asked that the black trim on the wheel wells & bumpers be treated because they are fading in the sun. I got a “lick & a promise”, then I got a bi More

by Georgette DeAngelis
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Bob Service dept, Bill Maurath
Aug 01, 2021 -

Georgette DeAngelis responded

Yes! I’m disappointed & angry that this simple task was not taken care of and that it cost more than it should!!! G. DeAngelis

Aug 06, 2021 -

Heritage Honda Parkville responded

Hi Georgette. Thank you for sharing feedback about your experience with Heritage Honda Parkville. We take great pride in providing all customers with honest, reliable and transparent service, and sincerely apologize if you were not given such. We greatly appreciate you taking the time to speak with our Service Director, Steve Berman, allowing us the opportunity to immediately address your concerns and work toward a resolution that makes you happy. Someone will be reaching out to further address your situation, however, if you have any additional questions in the meantime, please contact Steve directly at sberman@mileone.com or 410.663.7155 so we can ensure your next experience is consistent with the high standards that match our reputation. Again, thank you for your time and we look forward to working with you in the future.

July 31, 2021

I originally visited HH to test and buy an older CRV, but it was sold literal moments before I arrived. I watched a happy couple drive away in it and I was crushed. Luckily, the team was able to find a simil More

by Ben
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Natzke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Davis
Aug 17, 2021 -

Heritage Honda Parkville responded

Hi Ben, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

July 30, 2021

Good service Friendly customer service work was done efficiently and quickly. All my questions were answered came in work was done in less then an hour More

by Kmf53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Maurath
Aug 14, 2021 -

Heritage Honda Parkville responded

Hi, we are so happy to read such a great review about Heritage Honda Parkville! Thank you, and have a fantastic day!

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