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Heritage Honda Parkville

Baltimore, MD

4.9
3,302 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Honda Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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9213 Harford Rd

Baltimore, MD

21234

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Showing 3,302 reviews

May 28, 2021

Very customer oriented /friendly service.I left the car Very customer oriented /friendly service.I left the car overnight. Service person, Robert Wiggington, notified me the following morning that they wer More

by Nancy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Wiggington
May 29, 2021 -

Heritage Honda Parkville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 28, 2021

This was my first financed car purchase, and I was so impressed with the entire team! My sales rep, Erin, was incredibly helpful, patient, and was not pushy at all, explaining everything and answering al More

by Ekperrotta
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Natzke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Constantine, Mike, Oz Khan
May 29, 2021 -

Heritage Honda Parkville responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 27, 2021

My service advisor was great! She explained everything! I knew what they were going to do and my cost throughout the process. Everything ended up being exactly what she said! I was truly a wonderful experien More

by Bclarke321
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dora Norman Service advisor 5 stars
May 27, 2021 -

Bclarke321 responded

Thank you for getting me back up and running in my time of need!

May 29, 2021 -

Heritage Honda Parkville responded

Thank you for getting me back up and running in my time of need!

May 27, 2021

Have dealt with this dealer for 18 years. Purchased 3 cars from them . Service has been excellent. Always ready to help . give them a top rating.thank you! More

by kearns, k
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Sowder
May 29, 2021 -

Heritage Honda Parkville responded

Hi, we are very happy to have provided you with such a positive experience! We hope you continue to choose us for all your automotive needs! Take care!

May 26, 2021

My sales rep Cesar Castillo was great! He set me up with a great deal! I highly recommend this dealership for sales and service. Ask for Cesar! More

by Konstandina
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Castillo
May 27, 2021 -

Heritage Honda Parkville responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 25, 2021

Very pleasant visit. Explained as best as I could the problem I have been dealing with my car. Could no longer self diagnose, so I called Heritage. Erin was very understanding and listened to everything More

by mtssje
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Natzke
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2021 -

Heritage Honda Parkville responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Safe travels!

May 24, 2021

The team at Honda are very professional and communicative. They keep you informed of what is going on with your vehicle. Prices are reasonable and I always leave satisfied More

by sk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Maurath
May 25, 2021 -

Heritage Honda Parkville responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

May 23, 2021

I am super excited for my giant new truck! The process was painless and Everyone was very helpful. Cesar C was a pleasure to work with. More

by jfedor8124
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Castillo
May 22, 2021

My car was totaled and buying a new vehicle was an unexpected expense. Cesar Castillo was great and kept me calm through the process and let me go back and forth between two different cars without pre More

by Sarapeiler8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Castillo
May 22, 2021 -

Heritage Honda Parkville responded

Hi Sara, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

May 22, 2021

Cesar S. Castillo was very helpful today with test driving and the purchase of a new vehicle. Overall very satisfied with my experience at Heritage Honda. More

by Johnsaulsv1.0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Ford, Cesar Castillo
May 22, 2021 -

Heritage Honda Parkville responded

Hi John, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

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