
Heritage Honda Parkville
Baltimore, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Very customer oriented /friendly service.I left the car Very customer oriented /friendly service.I left the car overnight. Service person, Robert Wiggington, notified me the following morning that they wer Very customer oriented /friendly service.I left the car overnight. Service person, Robert Wiggington, notified me the following morning that they were about to work on my car and to review my concerns. He kept me informed and notified me when service was done. More
This was my first financed car purchase, and I was so impressed with the entire team! My sales rep, Erin, was incredibly helpful, patient, and was not pushy at all, explaining everything and answering al impressed with the entire team! My sales rep, Erin, was incredibly helpful, patient, and was not pushy at all, explaining everything and answering all of my questions. I truly felt comfortable throughout my entire experience with Heritage Honda Parkville. Despite my endless questions and indecisiveness, the entire team at Heritage Honda was wonderful...from the sales reps, to the finance team, to management. I will most definitely return to them for my next car purchase! More
My service advisor was great! She explained everything! I knew what they were going to do and my cost throughout the process. Everything ended up being exactly what she said! I was truly a wonderful experien knew what they were going to do and my cost throughout the process. Everything ended up being exactly what she said! I was truly a wonderful experience. More
Have dealt with this dealer for 18 years. Purchased 3 cars from them . Service has been excellent. Always ready to help . give them a top rating.thank you! cars from them . Service has been excellent. Always ready to help . give them a top rating.thank you! More
My sales rep Cesar Castillo was great! He set me up with a great deal! I highly recommend this dealership for sales and service. Ask for Cesar! a great deal! I highly recommend this dealership for sales and service. Ask for Cesar! More
Very pleasant visit. Explained as best as I could the problem I have been dealing with my car. Could no longer self diagnose, so I called Heritage. Erin was very understanding and listened to everything problem I have been dealing with my car. Could no longer self diagnose, so I called Heritage. Erin was very understanding and listened to everything I told her in detail. Left my car in Heritages care and left. Good service. Problems fixed. After reading all of the diagnostics, glad I took it to the dealership. More
The team at Honda are very professional and communicative. They keep you informed of what is going on with your vehicle. Prices are reasonable and I always leave satisfied communicative. They keep you informed of what is going on with your vehicle. Prices are reasonable and I always leave satisfied More
My car was totaled and buying a new vehicle was an unexpected expense. Cesar Castillo was great and kept me calm through the process and let me go back and forth between two different cars without pre unexpected expense. Cesar Castillo was great and kept me calm through the process and let me go back and forth between two different cars without pressure or haste. More
Cesar S. Castillo was very helpful today with test driving and the purchase of a new vehicle. Overall very satisfied with my experience at Heritage Honda. driving and the purchase of a new vehicle. Overall very satisfied with my experience at Heritage Honda. More