Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Heritage Honda Parkville
Baltimore, MD
3,302 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Honda Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,302 reviews
May 22, 2021
We have purchased two Honda’s from this dealer. Nice staff knowledgeable in both sales and service. Our Honda has only been serviced by Hertiage. We feel confident that they keep your Honda in great c staff knowledgeable in both sales and service. Our Honda has only been serviced by Hertiage. We feel confident that they keep your Honda in great condition. More
by AleshaFJourniette
Employees Worked With
Edward Jones
May 21, 2021
Cesar was excellent to work with! My husband and I came in for his car and ended up leasing two. Cesar was very responsive and worked with us to get us the best deal financially. We will definitely be ba in for his car and ended up leasing two. Cesar was very responsive and worked with us to get us the best deal financially. We will definitely be back! More
by Ashley
Employees Worked With
Cesar Castillo
May 21, 2021
Erin was very helpful and professional. She was knowledgeable about the car I was purchasing which made me comfortable with the decision I made. She was awesome. knowledgeable about the car I was purchasing which made me comfortable with the decision I made. She was awesome. More
by Espruill88
Employees Worked With
May 21, 2021
I bought 4 Honda cars from this location. I am a business man. Last few times I had one of the worst customer service of my life. But this time customer service at heritage Honda was A+. Ernie Mik man. Last few times I had one of the worst customer service of my life. But this time customer service at heritage Honda was A+. Ernie Mike and their manager were best at their job. More
by Jsingh3401
Employees Worked With
May 21, 2021
Great Great service Erin went above and beyond to please my needs, she is the best! I would highly recommend her to everyone I know. Thank you Erin 😊 my needs, she is the best! I would highly recommend her to everyone I know. Thank you Erin 😊 More
by Jacqueline Morales
Employees Worked With
May 21, 2021
The service was fantastic. I was educated well on whats wrong with my car. Water and coffe was provided. I left the service station in an appropriate time. wrong with my car. Water and coffe was provided. I left the service station in an appropriate time. More
by Nathan Ikejiani.
Employees Worked With
Dora Norman
May 21, 2021
Our experience at Heritage Honda was very pleasant. Many dealerships can be pushy and a pain to deal with. Jason and Cesar were great throughout the entire process. dealerships can be pushy and a pain to deal with. Jason and Cesar were great throughout the entire process. More
by eesbrandt
Employees Worked With
Jason Davis, Cesar Castillo
May 20, 2021
Where do I even begin..... Cesar Castillo is the epitome of awesome! He has made buying first car an experience i will never forget. Thank you 🙏🏽 Your customer service was awe-inspiring! Keep up the amazi of awesome! He has made buying first car an experience i will never forget. Thank you 🙏🏽 Your customer service was awe-inspiring! Keep up the amazing work as I know you went above and beyond in making this journey possible. More
by shadayshallarajames
Employees Worked With
K.Kohilas, Jason Davis, Cesar Castillo
May 20, 2021
My advisor Bill was amazing, very knowledgeable and transparent will be back! Thank you, and from our first moment of arrival all other employees were all friendly and nice. Also the waiting period was transparent will be back! Thank you, and from our first moment of arrival all other employees were all friendly and nice. Also the waiting period was not long, mechanics were great. Thank you! More
by Ksan
Employees Worked With
Bill Maurath
May 19, 2021
Very positive experience and faster service in most recent visit. Unfortunately the price on a mailer I received (but forgot) was not able to be honored, but the cost of the oil change special was sti recent visit. Unfortunately the price on a mailer I received (but forgot) was not able to be honored, but the cost of the oil change special was still lower than previous times. More
by obrien.conor.s
Employees Worked With
Robert Wiggington
