Heritage Honda Parkville

Service I scheduled my service at the last minute and was in and out quickly. Garrett was great to work with and I will keep coming back. I scheduled my service at the last minute and was in and out quickly. Garrett was great to work with and I will keep coming back. More

Excellent customer care Third car we buy and we are very pleased with the service and customer service. We love our honda cars and feel safe driving them with all our family Third car we buy and we are very pleased with the service and customer service. We love our honda cars and feel safe driving them with all our family members More

New CRV purchase Gary Burlage is the best sales consultant I have ever dealt with when buying a new car. He is very knowledgeable and friendly. I was never pressured a Gary Burlage is the best sales consultant I have ever dealt with when buying a new car. He is very knowledgeable and friendly. I was never pressured at any time. I was very satisfied with the price. I will highly recommend him to my friends. If you are looking for a good deal at an honest price SEE GARY Regina More

Good First Car Buying Experience! Andy and Heritage were very helpful in helping me find my new car! I was able to see and test drive the only the cars I wanted without being "sold" on Andy and Heritage were very helpful in helping me find my new car! I was able to see and test drive the only the cars I wanted without being "sold" on newer/higher-end cars. They were polite and attentive during the car buying process. The only thing that I could see some improvement with was the time waiting for the finance manager. It would have been nice to have some sort of time estimate as we waiting quite a while without and communication on how much longer the wait would be. I do understand that we were there at a busy time and had to wait our turn, just some transparency on time would have been appreciated. More

Awesome Service Bill Maurath is awesome! He takes great care of my car whenever service is needed. I trust that he is truthful and honest to provide the exact service Bill Maurath is awesome! He takes great care of my car whenever service is needed. I trust that he is truthful and honest to provide the exact service that I need without adding on other unnecessary work. His friendly demeanor makes him easy to talk to and I never feel rushed as he takes his time to explain what service is needed and what my options are. More

Helpful My service provider was polite and helpful even though I technically did not have an appointment that day. He was upstanding about my dilemma and got My service provider was polite and helpful even though I technically did not have an appointment that day. He was upstanding about my dilemma and got right on it. More

Oil change/30,000 check I had an appointment for an oil change and was made aware of the 30,000 mile maintenance due when I got there. I was made aware of what should be don I had an appointment for an oil change and was made aware of the 30,000 mile maintenance due when I got there. I was made aware of what should be done. When it was done they went over everything and also checked my entire vehicle More

Oil change Was told it would be between one and half to two hours wait , six people in front of me. Decided to go have lunch up the street and returned in one an Was told it would be between one and half to two hours wait , six people in front of me. Decided to go have lunch up the street and returned in one and a half hours. Bill came and got me and apologized for the wait. Hope next time shorter wait. More

Heritage parkville honda Dealer had a huge inventory. Price was good, though not exceptional. Gary was friendly and knowlegeable. Financial provided the usual upsell nonsens Dealer had a huge inventory. Price was good, though not exceptional. Gary was friendly and knowlegeable. Financial provided the usual upsell nonsense when it was time to sign the paperwork, but i guess dealers are pressured to follow their script. Love the car. More

Friendly Service Great customer service!! Friendly, fast and very knowledgeable. Bill was very nice. He made me feel very comfortable, explained everything in great Great customer service!! Friendly, fast and very knowledgeable. Bill was very nice. He made me feel very comfortable, explained everything in great detail to ease my mind. More