Heritage Honda Parkville

Dora was amazing and welcoming from the very minute I entered the service department. I had a great first experience at Heritage! I will definitely be returning! entered the service department. I had a great first experience at Heritage! I will definitely be returning! More

Easy to get an appointment , fast and reliable service , friendly and courteous , Dora was excellent. One time I had to wait longer than expected, she gave me a courtesy oil change voucher. friendly and courteous , Dora was excellent. One time I had to wait longer than expected, she gave me a courtesy oil change voucher. More

Bought my second car in 2 years from Gary. Just doing an upgrade. Gary has always been easy and friendly not the pushy sales type. He listens to your needs and works to get you the best deal possible. I’ve upgrade. Gary has always been easy and friendly not the pushy sales type. He listens to your needs and works to get you the best deal possible. I’ve recommended friends and family to come purchase a car from Gary! More

My service advisor was very helpful and knowledgeable he made my day because in the past I was very unhappy with several advisers the shuttle driver and my level of service. The shuttle driver was not so f made my day because in the past I was very unhappy with several advisers the shuttle driver and my level of service. The shuttle driver was not so friendly either again!! I really believe that it’s some racial tension in your work community and that’s the reason I left before. My advisor this time really made me feel a lot better he addressed my concerns and made me aware of future concerns instead of just handing me the paperwork and assuming I understand what to do. More

Thanks for your help! This is the second time we purchased a car from this dealership. We drove from Olney, MD to work with them. Our experience with them was just as goo This is the second time we purchased a car from this dealership. We drove from Olney, MD to work with them. Our experience with them was just as good as the last time. We worked with Lou. He was attentive, knowledgeable, and helpful. It was a busy day at the dealership, and Lou was very flexible in dealing with us. We also worked with Sam for financing, and their willingness to work with us through the financing process was very helpful to us. We would definitely recommend to anyone. Thanks much! More

Getting things done I came into heritage honda due to an unexpected repair which needed attention. When I arrived I was greeted in a timely manner. When I explained the p I came into heritage honda due to an unexpected repair which needed attention. When I arrived I was greeted in a timely manner. When I explained the problem my service advisor Edward could also relate as the same thing happened to his wife’s vehicle. The service was done with precision and Edward got me back on the road in no time at all. I have always brought my vehicle to this service center because I know that the folks at Honda really take care of you. I will continue to bring my vehicle to the honda service center in Parkville, MD. These guys rock. More

I had the pleasure of working with Rob.I dropped my car off the night before and I received a call early the next morning. He took the time to explain what was needed. A true professional and provided grea off the night before and I received a call early the next morning. He took the time to explain what was needed. A true professional and provided great customer service!!! Thanks Rob. You made my day!! More

They had a vehicle done in a timely fashion friendly and courteous. He was not pushy didn’t try to sell me anything extra thank you courteous. He was not pushy didn’t try to sell me anything extra thank you More

As an older new car buyer, I appreciated the time that Gary in the sales department took to explain all of the new extras such as phone pairing and Apple play. For those of us who grew up driving stick wi Gary in the sales department took to explain all of the new extras such as phone pairing and Apple play. For those of us who grew up driving stick with AM radio, the world of driving has changed. Thanks for the update. More

I’ve been getting all of my cars service at this location for years excellent customer service not too long of wait & everyone is professional and friendly location for years excellent customer service not too long of wait & everyone is professional and friendly More