Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Heritage Honda Parkville
Baltimore, MD
3,270 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Honda Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,270 reviews
January 15, 2020
Ms. Dora Norman is such a great asset to your company ..... excellent customer service with every visit I’ve had at your establishment!!! Kimberly G ..... excellent customer service with every visit I’ve had at your establishment!!! Kimberly G More
by KimberlyMGough
Employees Worked With
Dora Norman
January 14, 2020
Ed did a great job at explaining the work that needed to be done and was upfront about the costs. Those are important traits for me to continue to be a customer. be done and was upfront about the costs. Those are important traits for me to continue to be a customer. More
by cfm108
Employees Worked With
Edward Jones
January 14, 2020
Dropped my car off the night before so that they could evaluate the problem I was having. However I was informed that nothing was detected and so my day was wasted. But my service agent was very good and evaluate the problem I was having. However I was informed that nothing was detected and so my day was wasted. But my service agent was very good and I will definitely take back when it breakdown completely More
by Dalogan659
Employees Worked With
Bill Maurath
January 13, 2020
Bought a car i'm happy with I bought a used car from here and was very happy with my experience working with Lou Persico. He was very nice and helped us as much as possible. I ga I bought a used car from here and was very happy with my experience working with Lou Persico. He was very nice and helped us as much as possible. I gave 4 instead of 5 because I had to wait a long time to complete the purchase but all in all I am happy with the car and sales staff. More
by KLaw
Employees Worked With
Lou Persico
January 12, 2020
Left and right headlight bulbs were replaced. Service writer also recommended replacing wiper blades, which was done. Service writer also noticed that I was eligible a $40 savings towards services perfor writer also recommended replacing wiper blades, which was done. Service writer also noticed that I was eligible a $40 savings towards services performed. More
by J. W. D. Service
Employees Worked With
Edward Jones
January 11, 2020
I have a 2020 black elite pilot my truck has been taken to service for the same problem twice now. I am still experiencing the same problem to service for the same problem twice now. I am still experiencing the same problem More
by lmoore
Employees Worked With
Dora Norman not impressed with her service. She didn’t provide me with a service ticket so I had no way to rate her., Ken Davis, Garrett Powell, Robert Lee
January 11, 2020
Great seamless service organized by Bill Maranth from Heritage Honda! Work done quickly, provided a rental and I was back in my car in 24 hours! Heritage Honda! Work done quickly, provided a rental and I was back in my car in 24 hours! More
by 1nickdean
Employees Worked With
Bill Maurath
January 10, 2020
Service team courtous and efficient and car was completed on time as promissed. I will definitely be back to have Car serviced again and to look at buying new car on time as promissed. I will definitely be back to have Car serviced again and to look at buying new car More
by balinajohn
Employees Worked With
Edward Jones
January 06, 2020
Quick professional Service We really enjoyed getting to know Gary as a Person....Giving up his Birthday Celebration on New Years Eve in order to serve us,settled in Our new " s We really enjoyed getting to know Gary as a Person....Giving up his Birthday Celebration on New Years Eve in order to serve us,settled in Our new " set of Wheels" ! Looking forward to getting to know him better in the coming years as we "Travel with Honda" !! Rich & Ruth Hilbert More
by richinCHRIST
Employees Worked With
