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Heritage Honda Parkville
Baltimore, MD
3,270 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Honda Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 3,270 reviews
December 27, 2019
Ed Jones from Service was extremely helpful and was very responsive to our multiple questions and follow up calls. We couldn’t have asked for better customer service. responsive to our multiple questions and follow up calls. We couldn’t have asked for better customer service. More
by Wanzer
Employees Worked With
Edward Jones
December 26, 2019
Heritage Honda - Parkville Garrett Powell in the service department has excellent customer service skills. I called to make an appointment and was in and out in no time. My car is running smoothly. department has excellent customer service skills. I called to make an appointment and was in and out in no time. My car is running smoothly. More
by Rosalind.David
Employees Worked With
Garrett Powell
December 24, 2019
We had great service and were well taken care of. We set an appointment and were received right away as well as informed of potential issues arising with the car. an appointment and were received right away as well as informed of potential issues arising with the car. More
by Mtoola1
Employees Worked With
Robert koski
December 24, 2019
Excellent service, courteous, knowledgeable. All my service had been done there even though their are Honda dealerships closer to me. A big shout out to Jeff for staying late and helping get my servi service had been done there even though their are Honda dealerships closer to me. A big shout out to Jeff for staying late and helping get my service all lined up for the next day and keeping me up to date on the repairs needed. More
by moebeynon
Employees Worked With
Jeff
December 21, 2019
Great service! Mr. Ed Jones was my service technician for my last visit. Everything went very smoothly. He answered all of my questions and took the time to explai Mr. Ed Jones was my service technician for my last visit. Everything went very smoothly. He answered all of my questions and took the time to explain what was needed and why. He was very nice and understanding. I've always had good service with Heritage Parkville More
by Dixiecup
Employees Worked With
Edward Jones
December 21, 2019
Awesome You guys always got the parts I need and if you don’t you order to have next day. The price for service or parts is better then most of the competitor You guys always got the parts I need and if you don’t you order to have next day. The price for service or parts is better then most of the competitors. Great store perfect location right off the highway can’t miss it.... More
by mallyg8161
Employees Worked With
Garrett Powell, Mark Sowder
December 20, 2019
My service tech was very helpful. I had a very satisfying experience during servicing my car. The service was performed in an acceptable time frame experience during servicing my car. The service was performed in an acceptable time frame More
by Robertwoods6204
Employees Worked With
Bill Maurath
December 20, 2019
Gary Burlage is the best. Brought 3 cars from him and he has always gone above and beyond. We would totally work with him again. has always gone above and beyond. We would totally work with him again. More
by Mew
December 20, 2019
The staff at this dealership are very kind, friendly, and caring. As a woman, I do not feel nervous about taking my car in for service and having someone take advantage of me. They are always very profession caring. As a woman, I do not feel nervous about taking my car in for service and having someone take advantage of me. They are always very professional. I am a happy customer. More
by Happy Honda Girl
Employees Worked With
Robert Koski, Garrett Powell
December 18, 2019
Mark is fantastic! My experiences here are always positive, quick and on time! Mark is always honest and answers all of my questions throughly! Thanks for always being great! positive, quick and on time! Mark is always honest and answers all of my questions throughly! Thanks for always being great! More
by Alex
Employees Worked With
Mark Sowder
