
Heritage Honda Parkville
Baltimore, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Prognosis for issues Brought car in for issues experienced in the morning. Prognosis of vehicle was timely and cost for repairs was cheaper than anticipated. Great service Brought car in for issues experienced in the morning. Prognosis of vehicle was timely and cost for repairs was cheaper than anticipated. Great service and follow up. More
Parkville Honda ROCKS! Best service hands down. Great reception, knowledgeable mechanics, helpful techs. Great waiting room. I was able to do my work while I waited. The Best service hands down. Great reception, knowledgeable mechanics, helpful techs. Great waiting room. I was able to do my work while I waited. The best service I have ever had at a dealer. More
Service Advisor I came in for an oil charge, Rob was my service Advisor. He greeted me with a warm smile, providing great service. Thanks Rob for your hard work. I came in for an oil charge, Rob was my service Advisor. He greeted me with a warm smile, providing great service. Thanks Rob for your hard work. More
Good. Pretty good service center. I don’t know about the sales department, I bought my vehicle from Westminster and will not return. Parkville service is go Pretty good service center. I don’t know about the sales department, I bought my vehicle from Westminster and will not return. Parkville service is good. More
30000 maintenance Since my mileage was close to 30,000, I got the scheduled maintenance which was over $400. Tim worked with me and applied available discounts toward t Since my mileage was close to 30,000, I got the scheduled maintenance which was over $400. Tim worked with me and applied available discounts toward the total bill. He was also helpful in getting me answers for the paint recall. Tim explained the work performed. I would definitely ask for Tim. More
Best Transparency Terri was patient and trustworthy. I truly felt she was as excited as I was purchasing the car. Chad was transparent in all things. I will definitely Terri was patient and trustworthy. I truly felt she was as excited as I was purchasing the car. Chad was transparent in all things. I will definitely be back for my next car. More
Great customer service-salesman let me test drive 3 cars to Andy Ilko, salesman, took the time to let me test drive 3 different models, so I could determine what model best fit my needs. Service Department too Andy Ilko, salesman, took the time to let me test drive 3 different models, so I could determine what model best fit my needs. Service Department took my car right away. They determined what was wrong, and the problem was quickly fixed. More
Needed new starter I brought my car in for service and was waited on right away by Dora Norman. I needed a new starter and she got the process started along with a renta I brought my car in for service and was waited on right away by Dora Norman. I needed a new starter and she got the process started along with a rental car. She was very helpful and very friendly More
Routine oil change and inspection I was very satisfied with my experience at Heritage Honda Parkville. My service advisor was professional and informed me the first oil change was free I was very satisfied with my experience at Heritage Honda Parkville. My service advisor was professional and informed me the first oil change was free! More
BEST EXPERIENCE EVER🙌🏽 Terri is phenomenal!! Very helpful with the entire process. She was very understanding about my apprehension and gave me room to discuss my options wh Terri is phenomenal!! Very helpful with the entire process. She was very understanding about my apprehension and gave me room to discuss my options when I needed it. Chad was extremely knowledgeable about leasing and together helped me move forward with confidence in MY decision. Absolutely the best welcome to the Honda family I could've asked for. More