Heritage Honda Parkville

Great dealership I would highly recommend this dealership and my salesman, Gary. He was friendly and knowledgeable, and I did not feel pressured to purchase. The only I would highly recommend this dealership and my salesman, Gary. He was friendly and knowledgeable, and I did not feel pressured to purchase. The only thing that held me back from giving 5 stars was the length of time it took for the financial dept to get my paperwork together. We were at the dealership for more than 6 hours- and almost 4 hours after the final price was negotiated. There were no credit issues, etc that would have slowed down the process. We were exhausted and starving by the end! More

A Great Dealership and Team I would totally recommend this dealership. They really went above and beyond getting me into my new Honda HR-V. I was convinced I would be going home I would totally recommend this dealership. They really went above and beyond getting me into my new Honda HR-V. I was convinced I would be going home with the same vehicle I came with but due to some brainstorming and generosity of this great team I was able to come home with a new car. I was impressed with their patience and perseverance with me in this whole process. I personally want to thank Terry, she dealt with my indecisiveness and was very patient and caring. I so appreciate the help and knowledge of Chad Edwards, he gave me a few pointers on leasing that I never knew before and he was very professional and kind. And lastly Q Sue, he was a great help in helping me purchase this car. After a lot of sweat (it was a hot day) and praying on my part, I am so glad I took the time to visit this dealership and would wholeheartedly buy another vehicle and recommend this dealership to anyone! Thank you again! I can't forget Brian I think his name was he made the signing of the paperwork effortless. More

Best Buying Experience I had been to several dealers in the area before going to Heritage Honda Parkville. When I arrived in Parkville I was down and disappointed and consi I had been to several dealers in the area before going to Heritage Honda Parkville. When I arrived in Parkville I was down and disappointed and considering another car manufacturer. However, I had an amazing experience. I honestly can not say enough positive things about Mr. William Thomas. What a tremendous individual. We connected so well and he went the extra mile just to get the color of vehicle I wanted. I couldn't find one listed online, but somehow he came through the same day. I got the best deal here and made a friend along the way. Thanks William and the crew at Heritage Honda Parkville! More

Car Buying Experience It was comforting to finally work with a seasoned salesman. My salesman William was amazing. He went above and beyond to make sure that I was satisfie It was comforting to finally work with a seasoned salesman. My salesman William was amazing. He went above and beyond to make sure that I was satisfied. He found the exact car that I was looking for and I got it for a great price. The transaction was quick and easy. I not only recommend this dealership, I highly recommend anyone interested in purchasing a Honda to go see William. You won’t be disappointed. More

Very professional and efficient. I have chosen same dealership and requested the same service representative because I trust that the work will be completed properly, professionally, I have chosen same dealership and requested the same service representative because I trust that the work will be completed properly, professionally, satisfactorily, and efficiently. More

Heritage Honda Parkville Charlotte was excellent. I worked with her to buy a Honda HRV--LX for my son. He is very happy with the car. I highly recommend her and the Heritage H Charlotte was excellent. I worked with her to buy a Honda HRV--LX for my son. He is very happy with the car. I highly recommend her and the Heritage Honda dealership in Parkville, MD More

Great customer service including explanations and suggestio excellent customer service, great knowledge, and efficiency. The technician was very polite, explained the work and kindly applied appropriate discoun excellent customer service, great knowledge, and efficiency. The technician was very polite, explained the work and kindly applied appropriate discounts. The waiting room was clean and provided computer sign on or tv. More

Replace windshield Very helpful staff and efficient job. I was given clear information and directions for what could possibly be expected as per wait time and it turned Very helpful staff and efficient job. I was given clear information and directions for what could possibly be expected as per wait time and it turned out to be much less than it could have been. Window installation went perfect. Very happy. More

Great service in and out in the time the service told me Needed car fixed,could or drive it until it was fixed, was told it would take 2 hrs to fix. No problem waited for it and it was done on time Needed car fixed,could or drive it until it was fixed, was told it would take 2 hrs to fix. No problem waited for it and it was done on time More

Outstanding Service William was an amazing dealer. This was my first time buying a car from a dealership and I was dreading it considering all the stories you hear. Howev William was an amazing dealer. This was my first time buying a car from a dealership and I was dreading it considering all the stories you hear. However, William was more than accommodating to hear out my needs and concerns. He wasn't trying to sell me something I didn't want or need. Since I was purchasing a used car, he was straight forward with me about the very few minor chips on the interior door. There was absolutely no games being played. I have and will continue to recommend him for anyone that is in need of a car. Thank you for such a pleasant experience! More