Heritage Honda Parkville

Excellent customer service Ken went above and beyond to make sure that I was getting a good deal on the car that I wanted. When I had a slight hiccup on the day I planned to but Ken went above and beyond to make sure that I was getting a good deal on the car that I wanted. When I had a slight hiccup on the day I planned to but the car he didn’t hesitate to even drive me home and back to the dealership to pick something up so I wouldn’t have to pay an extra $50 to uber home and back. I would definitely personally recommend this dealership and Ken to anyone looking for a new/used car. More

Very fast and professional service Every time i go there my service tech always gets what my car needs done to keep it in excellent shape. I always leave satisfied. Every time i go there my service tech always gets what my car needs done to keep it in excellent shape. I always leave satisfied. More

Buying a car from was actually a pleasant experience Ken is down to earth with a great sense of humor. He made buying a car a relaxing and pleasant experience. As anyone knows, udually trying to buy a Ken is down to earth with a great sense of humor. He made buying a car a relaxing and pleasant experience. As anyone knows, udually trying to buy a car is an exhausting and frustrating endeavor. My wife, daughter and I really enjoyed the time we had with Ken as we tried to find the right car. He worked hard to help us while at the same time manifestied a relaxing atmosphere. I would gladly go to Ken again when looking for a car purchase. More

Service visit My service coordinator Dora was wonderful. She set up my appointment earlier that week. The day of my service appointment She made sure I had ever My service coordinator Dora was wonderful. She set up my appointment earlier that week. The day of my service appointment She made sure I had everything I needed for my car. Dora also helped arrange a shuttle ride home and return to the shop. Overall a very positive experience. More

Irate lady w low tire pressure icon My car is a 2017, Honda Sport with low profile tires. I noticed the pressure icon on the dash after leaving BJS warehouse. I was agitated because I ha My car is a 2017, Honda Sport with low profile tires. I noticed the pressure icon on the dash after leaving BJS warehouse. I was agitated because I had just purchased a new tire for 335.00 from this dealer 3dys bef. Gary was the service person who calmed me down and was very knowledgeable about tires. He had a sincerity and willingness to help me. It ended with good news that the nail had not punctured the tire. Gary was fantastic and a true professional. More

Honestly I I had Jason as my tech and he was very professional and honest, something a lot of dealerships don't. He didn't nickel and dime nor did I fill like I I had Jason as my tech and he was very professional and honest, something a lot of dealerships don't. He didn't nickel and dime nor did I fill like I was being taken advantage of, I would and will ask for him whenever I bring my car in for service. Thanks again Jason More

Quick and Easy I came in for a battery related issue and was helped immediately. They were able to figure it out after some testing and gave me a simple fix. Service I came in for a battery related issue and was helped immediately. They were able to figure it out after some testing and gave me a simple fix. Service was friendly and helpful, highly recommend! More

2011 CRV I had dropped my car off knowing that I had an aftermarket warranty that would take at least 24 hours to pay their end of the repairs before I could p I had dropped my car off knowing that I had an aftermarket warranty that would take at least 24 hours to pay their end of the repairs before I could pick up. The staff was very good at keeping me informed of what was needed, the stages of repairs, and finally when I could come in and get the vehicle. I have always been happy with the level of service and mechanical knowledge of the staff and plan to return for future repairs/maintenance. More

Great experience Chad was awesome to deal with!! He knew our Honda’s features and was very knowledge. We were so pleased with him we actually came back the next day wi Chad was awesome to deal with!! He knew our Honda’s features and was very knowledge. We were so pleased with him we actually came back the next day with our son and he purchased a car from Chad. More

Quality friendly buying experience Very helpful and responsive. They wanted us to be happy when we purchased and left the dealership. Our salesman was friendly and helpful as well and Very helpful and responsive. They wanted us to be happy when we purchased and left the dealership. Our salesman was friendly and helpful as well and we will recommend him to others. More