Heritage Honda Parkville

Great customer service I love this dealership. I purchased my car here and always use them for service. They are well knowledgeable if the issues and are very helpful gettin I love this dealership. I purchased my car here and always use them for service. They are well knowledgeable if the issues and are very helpful getting them resolved More

Excellent experience all around. After owning numerous Toyotas, I thought it was time to give Honda a look. I was referred to Terri Thompson there. She was professional, knowledgeable After owning numerous Toyotas, I thought it was time to give Honda a look. I was referred to Terri Thompson there. She was professional, knowledgeable and extremely helpful. Adam in finance was also extremely helpful. Everyone I dealt with at the dealership was great. No hard sell and respectful of my needs. I drove out in a new CR-V. More

Superior Friendly Service I wanted to thank both Mark and Nicholas for their superior friendly service on my Honda Pilot. Their candor and recommendations to bring my vehicle I wanted to thank both Mark and Nicholas for their superior friendly service on my Honda Pilot. Their candor and recommendations to bring my vehicle back up to par was extraordinary. My vehicle had been repaired elsewhere after a fender bender and both the alignment and the windshield had not been fixed properly. No problem for Mark and Nicholas who each pitched in to ensure that vehicle is back in tip top shape. THANK YOU! This is why the only place that services my Honda is Heritage where your expectations are exceeded! More

Patient, Helpful, Knowledgeable We went to Heritage Honda Parkville to look at a specific used vehicle for a test drive. Despite an incredibly busy Saturday, Gary was able to have th We went to Heritage Honda Parkville to look at a specific used vehicle for a test drive. Despite an incredibly busy Saturday, Gary was able to have the vehicle brought to the location by the time that we were able to stop by. He was pleasant to work with, honest with his opinions, and listened closely to our needs as customers. I have been disappointed with the car buying process in the past but Sales Professionals like Gary give me hope that there are indeed great people out there that are looking past the dollars. Gary should be rewarded for providing his excellent work ethic without making customers pressured, We will definitely be returning for our next upgrade/purchase. More

Chad is truly an asset to the heritage Honda family Chad may only have been selling Honda products for a short period of time but he definitely did his research and was able to answer all of my question Chad may only have been selling Honda products for a short period of time but he definitely did his research and was able to answer all of my questions from safety features to horse power and explained how a CVT transmission works.. Chads many years of automobile selling experience was evident as he knows how not to come across too pushy but still earn my business. Thank You to Chad , Mark Strine Sales Manger and Eugene Papaleo General Sales Manager for providing me with outstanding customer service regarding the purchase of my 2019 CRV. Sincerely Gary Williams More

Purchase of 2019 Honda Odyssey A few months ago we went to heritage Honda to purchase a new car. Our experience from start to finish was great, and our salesperson Khalil Griffin wa A few months ago we went to heritage Honda to purchase a new car. Our experience from start to finish was great, and our salesperson Khalil Griffin was top notch. We were actually his first independent sale, but you would never know it. He seemed extremely knowledgeable and wasn’t even remotely pushy. He made us feel calm and comfortable and was extremely helpful. He was also very friendly and personable, which is not always the case with salespeople. Khalil made the buying process as stress free as possible, and followed up afterwards to make sure we were happy. He even came to our house to hand deliver the headphones that had been missing from the car. I would definitely come back for a future vehicle. More

Amazing!!! Mr. Garrett was extremely helpful. I walked into the shop stressed about my current situation with my car and he made it all better. If you want the b Mr. Garrett was extremely helpful. I walked into the shop stressed about my current situation with my car and he made it all better. If you want the best customer service, ask for Mr. Garrett and get the service every customer deserves!!! More

Thank you for a great experience! We had a great experience at Heritage Honda! It is never easy getting rid of a car that has been with you for years, but the employees at Heritage mad We had a great experience at Heritage Honda! It is never easy getting rid of a car that has been with you for years, but the employees at Heritage made the process very easy! Plus, they were extremely friendly, and Ken, our salesman, was a wonderful conversationalist; this made the process, which can be a time-consuming process, go by very quickly. We were very impressed with the efficiency of the staff and how much they cared about our experience. If you ever need a car, make sure you ask for Ken! Thanks, Heritage! More

Purchased a SUV Terri was great to work with. She was polite and informative. We never felt like we were forced into buying something we didn’t want. We ended up purc Terri was great to work with. She was polite and informative. We never felt like we were forced into buying something we didn’t want. We ended up purchasing a SUV like we intended and we couldn’t be happier. More

First new car Buying a new car was a new experience for me. I knew what I wanted and for how much. Jeff Beck made the process simple. I took about two weeks to get Buying a new car was a new experience for me. I knew what I wanted and for how much. Jeff Beck made the process simple. I took about two weeks to get the deal done but he was patient and professional. I couldn't be happier with my purchase. The only criticism I have is I didn't get that warm welcome when I walked in. I waited about 15 minutes before someone asked if I need assistance. More