Heritage Honda Parkville

awesome experience! Gary is the best! All my family,friends and customers buy vehicles from Gary. He makes everyone feel at ease when purchasing a vehicle. I’ve been dealing with Gary for All my family,friends and customers buy vehicles from Gary. He makes everyone feel at ease when purchasing a vehicle. I’ve been dealing with Gary for about 10 years now. He will always get my business! More

HR-V PEOPLESL The most positive experience even in a auto purchase. Customer service and responsiveness was excellent. Clear explanation of all aspects of the purc The most positive experience even in a auto purchase. Customer service and responsiveness was excellent. Clear explanation of all aspects of the purchase process. Would highly recommend to future buyers. More

Nice guys to work with Joe was my sales guy and he was super nice to work with. They gave me a fair deal on the Ridgeline I bought. I would definitely work with them again t Joe was my sales guy and he was super nice to work with. They gave me a fair deal on the Ridgeline I bought. I would definitely work with them again the next time I'm looking to purchase a Honda. More

Simply the best You need not waste your time shopping around for your Honda vehicle just visit Heritage Honda in Parkville and ask for Mr. Gary and Mr. Papaleo thes You need not waste your time shopping around for your Honda vehicle just visit Heritage Honda in Parkville and ask for Mr. Gary and Mr. Papaleo these two guys will give you the best deal that you will not get anywhere else hands down they’re the best. You will drive home in an Honda with a smile. More

Great experience I recently came to Honda heritage to lease a honda pilot. Lou was the sales person who assisted my husband and I. He was great to work with and recomm I recently came to Honda heritage to lease a honda pilot. Lou was the sales person who assisted my husband and I. He was great to work with and recommend him. He had us in and out of there with exactly what we wanted. More

Treated us with respect,fairness and humor Although we were trading our car for a used vehicle,so the monetary value to them was not that significant,they treated us as million dollar customers Although we were trading our car for a used vehicle,so the monetary value to them was not that significant,they treated us as million dollar customers.Our sales consultant,Yohan Smith,was very knowledgeable,whether online,on the phone or in person.He guided us through the process from beginning to end.The general sales manager,Eugene Papaleo,was courteous and fair;and Doug,the business manager,moved us through the final paperwork morass with speed and humor. More

Terri made it happen . Undecided of what used car we wanted , we test drove a few cars with Terri and found the perfect used car for us. Only problem , we wanted a color t . Undecided of what used car we wanted , we test drove a few cars with Terri and found the perfect used car for us. Only problem , we wanted a color they didn’t have. Terri searched their inventory and found exactly what we wanted over an hour away. She had the car delivered the same exact day. Rather then force us into something we weren’t 100% happy with, she went above and beyond and got us exactly what we wanted. When you enter the building I highly recommend you find Terri, you won’t be disappointed she is an amazing sales person. This was the best experience I have ever had buying a vehicle!!!!! Thanks so much Terry More

WOW - what an exceptional experience I was looking for my first car and I knew I wanted a late model Dodge Charger. I found a lot of Chargers in my area, but when I began calling to set a I was looking for my first car and I knew I wanted a late model Dodge Charger. I found a lot of Chargers in my area, but when I began calling to set appointments to see and drive them, I got a lot of, "Oh... I'm sorry, that vehicle was sold. But come on in anyway and we'll find you a great car!" When I called Heritage Honda in Parkville, I was treated like I was important. I spoke with Terri Thompson, she was wonderful! She told me about the car and set an appointment for me to see it. When I arrived at the dealership, Terri had the Charger ready and waiting for me. Terri gave me as much time as I wanted to look over the car make sure it was exactly what she described and what I wanted. Once I was finished with my inspection and test drive, Terri invited me inside to complete the purchase. I completed all of the paperwork and met with a great guy in the Finance Office. At the end of the day, I got the car I wanted, a price that was well below what other dealers were offering on a similar Charger and I was treated with respect. As a first-time buyer, I was warned about the car buying industry and how some dealers take advantage if young people and first-time buyers. But not only did they get me approved for a loan, the interest rate and payment were way below what I was expecting. When I showed my family and friends my Charger and told them my payment and interest rate, nobody could believe it! What a perfect experience for a first-time car buyer! I highly recommend Terri Thompson and Heritage Honda for anyone looking for a new or used car. Terri is the consummate professional and she never pressured me or made me feel uncomfortable. Terri's extremely knowledgeable, super helpful, patient and the antithesis of what I was warned about! 5-stars for Terri Thompson and Heritage Honda in Parkville! I will be back to purchase my next car from Terri and I will recommend everyone I know to contact Terri Thompson for a new Honda or a great used vehicle! Extremely satisfied customer, Will E.. More

Great Experience The folks at Heritage Honda are all true pros. They seem to go above and beyond to make sure you get the deal you need for the car you want. Gary has The folks at Heritage Honda are all true pros. They seem to go above and beyond to make sure you get the deal you need for the car you want. Gary has sold me 2 cars, has a lot of experience and knowledge on the cars he sells. Very friendly, very professional and I would definitely recommend this dealership to friends and family More

Going the extra mile My son purchased a very nice used Civic and within days of taking it home the battery died leaving him stranded. After incurring cost to have a new ba My son purchased a very nice used Civic and within days of taking it home the battery died leaving him stranded. After incurring cost to have a new battery put in we contacted Gary burlage at the parkville location, our go to person, and without any qualms, we were told they would reimburse us for his cost. This is why we go back to Gary and heritage time after time. Thank you! More