Heritage Honda Parkville

Just not super pleased I am still finding myself with issues. First, I did not feel Comfortable with the dealmaking process. We chose one rate on the lease and then I go in I am still finding myself with issues. First, I did not feel Comfortable with the dealmaking process. We chose one rate on the lease and then I go into a room and they try to sell me on more stuff. Also, Apple Car Play continues to not work. It’s never consistent. Overall, I just did not feel cared for or appreciated during my buying process. I also still have not heard a word from the dealership since buying the car. More

VW Shopper Although my husband and I were only looking for a VW Beetle to purchase at a later date, we were surprised by the fact that Heritage Honda had just ac Although my husband and I were only looking for a VW Beetle to purchase at a later date, we were surprised by the fact that Heritage Honda had just acquired a trade-in. Our sales representative was Rob who was very courteous and knowledgeable about the VW Beetle. After our test drive, I was “sold”! Thanks Rob for all your help and keep your eyes peeled, “we just may be back to get that sporty Honda Civic”!!!! More

Good experience My experience was outstanding, this was my first time purchasing a vehicle at heritage Honda Parkville. The sale representative Rob Jacobson made me f My experience was outstanding, this was my first time purchasing a vehicle at heritage Honda Parkville. The sale representative Rob Jacobson made me feel very comfortable and was patiently answering all of the question that I had. I am definitely coming back to this dealership for my next purchase and will recommend my friends and family to go to Rob Jacobson. Thank you! More

First new car in 15 years. Thank you Gary Burlage. What a great experience. You made buying a new car comfortable. And it’s been a while. Not to mention fun. If you need a ne Thank you Gary Burlage. What a great experience. You made buying a new car comfortable. And it’s been a while. Not to mention fun. If you need a new Honda you would be a fool not to see Gary. 😊👍👍👍 at Heritage Honda. I sound like a commercial but it’s truth. More

Good car buying experience I found a Honda Pilot on the Heritage inventory and sent in a request for a quote. Todd Pegler responded with a fair quote. He was straightforward in I found a Honda Pilot on the Heritage inventory and sent in a request for a quote. Todd Pegler responded with a fair quote. He was straightforward in providing all the details and never pressured me during the entire sales process. He patiently answered all my questions and walked me through the features of the Pilot. I would highly recommend Todd and the staff at Parkville Heritage Honda. More

Knowledgeable and courteous sales person We are returning customers. Our salesman is able to explain everything there is to know about the vehicle we purchased. They were willing to work wit We are returning customers. Our salesman is able to explain everything there is to know about the vehicle we purchased. They were willing to work with us on the terms that we wanted. More

Awesome first car buying experience After lots of research I decided to look at a car Heritage Honda in Parkville. I walked in and met Gary, and that's where the journey began. I tested After lots of research I decided to look at a car Heritage Honda in Parkville. I walked in and met Gary, and that's where the journey began. I tested the car I had messaged Jamie a manager there. The drive with Gary was very calm, no pressure, and he answered all my questions. When we went back to his desk we talked about the car, our dogs, and financial planning. Seeing I have never bought a car he explained the entire process in a way I could understand, not just tossing numbers at me. He kept the experience very positive, I decided to go home and think about. But I came back the next day and bought the car. He had the car all ready for me, and was super helpful with going over all the additional paper work. Everyone should go see Gary, especially new times buyers. He was so nice, even called me the next say to make sure I didnt have any additional questions. Also big shout out to Jamie I sent him a thousand emails about various cars, and he always got back to me super quick. He really helped me navigate to find the perfect car for me. The whole process from start to finish for this newbie was such an awesome experience thanks to Gary. Gary is the best, when you go make sure you see him!! More

Phenomenal Mr. Witherspoon was awesome. Although I was not able to trade in my vehicle, he gave great customer service and advice and I will be coming back to hi Mr. Witherspoon was awesome. Although I was not able to trade in my vehicle, he gave great customer service and advice and I will be coming back to him to trade in my vehicle in the near future and referring friends to him. More

Thorough excellent service, reasonable price. Mark Sowder, service advisor, got me in quickly for a brake job. The work cost less than another dealership and Franchise, also took care of a airbag Mark Sowder, service advisor, got me in quickly for a brake job. The work cost less than another dealership and Franchise, also took care of a airbag recall others missed. Very cordial. I believe the service guys did extra tweaking because the car (2010 Accord) drove nicer than it has in a while. More

Wait time is ridiculous Went into shop for a simple change of oil and rotate tires. Visit lasted more then 2 hours when people who came in after me had up and left a hour bef Went into shop for a simple change of oil and rotate tires. Visit lasted more then 2 hours when people who came in after me had up and left a hour before I did More