Heritage Honda Parkville

Gary is awesome! Gary was extremely patient, thorough and accommodating during review of my options. His experience is evident, he’s embraced the changing auto tech, a Gary was extremely patient, thorough and accommodating during review of my options. His experience is evident, he’s embraced the changing auto tech, and related to me showing his adeptness at listening to my needs and interests. Gary made my decision and the process very easy. Go see him! More

Honda Accord 2017 Friendly, fast , honest , not pushy , Ken is a nice guy salesman . All the other gentleman were great too. Go check it out they have some great car Friendly, fast , honest , not pushy , Ken is a nice guy salesman . All the other gentleman were great too. Go check it out they have some great cars to choose from. More

Typical experience A typical trip to a used car dealer. Call talk about a car agree on price. Get there and “it just sold sorry but hey we have this other car that you A typical trip to a used car dealer. Call talk about a car agree on price. Get there and “it just sold sorry but hey we have this other car that you are not prepared to discuss. Let’s go talk about that.” Test, it talk about it agree on a price then find different numbers than what was agreed printed on the papers on the contract papers a few minutes later. Decent quality cars on the lot at descent asking prices but you have to watch them at every step. Just like any other car buying experience. Experience lies and deceit. More

Oil chanhe Mark was extremely nice and informative. He expulsiones everything’s with patience. I also did not wait long, especially since I had previously made a Mark was extremely nice and informative. He expulsiones everything’s with patience. I also did not wait long, especially since I had previously made an appointment. Great customer service! More

Very good I purchased my Crosstour here and have always brought it here service and have always had great customer service. Everyone has always friendly and kno I purchased my Crosstour here and have always brought it here service and have always had great customer service. Everyone has always friendly and knowledgeable More

Professional and efficient I described I described the problem and within a short time the problem was diagnosed. I neeeded front brakes and once diagnosed was done within an hour I described the problem and within a short time the problem was diagnosed. I neeeded front brakes and once diagnosed was done within an hour More

First car purchase I was buying my first car and William was super helpful and patient! He was very thorough and ensured I was picking the right for me. Great guy, would I was buying my first car and William was super helpful and patient! He was very thorough and ensured I was picking the right for me. Great guy, would recommend him to anyone in the market! More

Used car purchase It was a great experience purchasing a car at Hertiage Honda. All the people there were great to work with and provided a wonderful experience. It was a great experience purchasing a car at Hertiage Honda. All the people there were great to work with and provided a wonderful experience. More

Service Rep lied The service Rep named Mark just lied to me sell battery even though battery was doing fine. They told me that he charged it full but does not perfom g The service Rep named Mark just lied to me sell battery even though battery was doing fine. They told me that he charged it full but does not perfom good. And i took my battery to Advance auto and i found out that battery was not even charged full. And they told me that battery is doing just fine. No need for replacement. More

I have leased 4 cars from Heritage. The last 3 cars I've worked with Ken he is a pleasure to work with. He has always been very helpful with the experience of leasing my car. I know thi The last 3 cars I've worked with Ken he is a pleasure to work with. He has always been very helpful with the experience of leasing my car. I know this is a little thing but he remembers to wish me happy birthday every year. He shows me everything in the car program my cell phone which is great for me. I came in to get my oil changed on my 2015 civic and drove off with a 2017 civic. I will be back to work with Ken for the next car and I would recommend he to my family and friends. Thank you for all of your help. See you soon. More