Heritage Honda Parkville

Excellent customer service Garrett Pall went over and beyond in customer service . He was very polite and helpful and satisfied all my needs. Overall rating he went over the top Garrett Pall went over and beyond in customer service . He was very polite and helpful and satisfied all my needs. Overall rating he went over the top. Excellent customer service. More

EXCELLENT RESPONSE TO NEEDS The sales agent, Lou Persico was exceptionally professional. He and the other employees of the dealership explained all, aspects of the purchase fully The sales agent, Lou Persico was exceptionally professional. He and the other employees of the dealership explained all, aspects of the purchase fully and took special care to insure that the previously owned vehicle was repaired and brought to new car standards. One of the best car buying experiences ever. More

Awesome Friendly , Positive Attitude , Kept me Updated from the time I dropped the car off to when I picked it up , Great Customer Service Two Thumbs Up &&' 5 Friendly , Positive Attitude , Kept me Updated from the time I dropped the car off to when I picked it up , Great Customer Service Two Thumbs Up &&' 5 Stars Across the Board !! More

Excellent customer service! Tony, took his time to explain the options for my Honda service going over what was critical versus what could wait until next service. In addition, Tony, took his time to explain the options for my Honda service going over what was critical versus what could wait until next service. In addition, he gave me some discounts - that is always a plus! Tony, makes you feel like he is working for you - for me that equals excellent customer service! More

Thank you, Mark! I have come to this service center for years and always worked with Mark! He is professional, honest and puts the customer first! Thank you! I have come to this service center for years and always worked with Mark! He is professional, honest and puts the customer first! Thank you! More

inspection I called heritage Honda and made an appointment immediately for my car to be inspected to drive for Uber they got me in a few days later. My car was I called heritage Honda and made an appointment immediately for my car to be inspected to drive for Uber they got me in a few days later. My car was completed in less than 2 hours. they also asked me if I needed a ride when I left my car very courteous and polite people who service there. I would highly recommend them and will refer them to my friends. More

Great from start to finish. Tony was friendly and helpful. He explained everything clearly and made a stressful experience easy. I appreciate his kindness and explaining everyt Tony was friendly and helpful. He explained everything clearly and made a stressful experience easy. I appreciate his kindness and explaining everything so I could understand it. More

Great Deal on a Honda Fit I had an excellent buying experience with Lou Persico. I shopped around quite a bit, but Lou kept in touch without making a hard sell, and got me the I had an excellent buying experience with Lou Persico. I shopped around quite a bit, but Lou kept in touch without making a hard sell, and got me the price for the car I wanted. More

Loving my Honda Pilot I try to take time out to acknowledge when I have been provided exceptional customer service. For the last few months, I was searching for the right I try to take time out to acknowledge when I have been provided exceptional customer service. For the last few months, I was searching for the right vehicle that suited me and my family's needs and eventually landed on a Certified Pre-owned Honda Pilot. Then it took another month or two to figure out my finances, all the options I really wanted, and to locate a dealership that had a vehicle that matched my exact specifications. During that time there were many showroom visits to various Baltimore area dealers, test drives and my kid climbing over the seats of lots of shiny new cars. My experience was that not all sales folks were as accommodating of my situation having a boisterous 3 year old zipping through the sale floor, thus my visit to Heritage Honda Parkville exceeded my expectations. Lastly, My sales Representative Gary Burlage was incredibly professional made the sales process painless and ultimately provided me with a vehicle that I 'm sure I will enjoy for years to come. In short, I'm a happy customer. More