
Heritage Honda Parkville
Baltimore, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Erin Lober is the reason I own a Honda. After driving a Honda Accord for ten years, I wanted to purchase a SUV, and the Pilot was one of four vehicles I was considering. Due to my vehicle se After driving a Honda Accord for ten years, I wanted to purchase a SUV, and the Pilot was one of four vehicles I was considering. Due to my vehicle service experience with Erin Lober, the most important criteria in the purchase of a new vehicle was to continue having Erin Lober as my Service Advisor. I am in sales and spend half of my life in my car, and I need that time to be worry-free. Erin's advice allowed me to get 267,000 miles out of my Accord (it was in fine shape when I traded it in, but I wanted the SUV). She thoroughly answers all of my questions, brings the mechanic out to talk to me, and always explains which work is necessary now and what can wait. If I am in a bind with time, but need my car serviced, she always gets me an appointment, even at the last minute. After 80,000 miles on the Pilot so far, it still runs like new, thanks in large part to following Erin's advice. I know Erin absolutely cares about doing what is best for me. She is invaluable and irreplaceable. More
Fantastic Service First time receiving service and Mark made the process very easy and painless. The most friendly service guy I've met :-) I'm happy I chose heritage First time receiving service and Mark made the process very easy and painless. The most friendly service guy I've met :-) I'm happy I chose heritage Honda! More
Hooked on Honda Ms. Erin Lober is the primary reason my family continues to own Honda vehicles. Anybody can sell a vehicle, but the "proof-in-the-pudding" is the car Ms. Erin Lober is the primary reason my family continues to own Honda vehicles. Anybody can sell a vehicle, but the "proof-in-the-pudding" is the care and quality of service experienced by the owner that makes or breaks a dealership relationship. Erin has been steadfast in providing the personal touch that both humanizes the experience as well as assuring the best possible service results. She is the dream employee that every business management team needs to be the direct customer "face-of-the-business." Bad news travels like a flashfire in the public domain, and Erin gives 120% to her job to ensure it doesn't happen on her watch. Mile One and Honda USA should have special recognition for such outstanding employees as Erin Lober. More
2016 Honda Crv Touring I purchased my 2016 Honda Crv Touring in August of 2015. Since I've had my Crv, I have encountered no issues at all. Rick Jager & Derrick Showacre wer I purchased my 2016 Honda Crv Touring in August of 2015. Since I've had my Crv, I have encountered no issues at all. Rick Jager & Derrick Showacre were fabulous when I purchased the Crv. Erin Lober had always taken excellent care of my previous Honda Civic. I always had the Civic & now the '16 Crv serviced at the Parkville location. The service department is second to none. My Honda's were always taken care of immediately. I can sleep with the satisfaction of knowing my Honda's were serviced by factory trained technicians & Honda parts. As with my previous Civic & now the '16 Crv Touring, Erin Lober Is the Service Advisor who always looks out for me when I return. Thank you everyone for making my life easier & worry free. Best Wishes to all! More
excellent service We received wonderful service from Bob Stroud at Heritage Honda. He was available when we needed him, helpful always, and really listened to what we w We received wonderful service from Bob Stroud at Heritage Honda. He was available when we needed him, helpful always, and really listened to what we wanted. He helped us find what we wanted without any trouble or any pressure. And we are delighted with our new Honda Accord. We would definitely recommend Bob and Heritage Honda to anyone considering buying a new vehicle. More
Superior Serivce We always appreciate the service we receive from Erin Lober. She is always professional and friendly. She helps us keep our cars in tip top shape! We always appreciate the service we receive from Erin Lober. She is always professional and friendly. She helps us keep our cars in tip top shape! More
A special note of thanks to Erin Lober! I stopped at Heritage Honda (with no appointment) to see if someone could help me sync my cell phone with my car. Erin Lober (a sales advisor) was th I stopped at Heritage Honda (with no appointment) to see if someone could help me sync my cell phone with my car. Erin Lober (a sales advisor) was there to help. Excellent customer service and she hooked me up in no time at all. Thanks again Erin and Heritage Honda for excellent service! More
Excellent service! Geez, getting your car repaired is not what you want to do, but the service at Heritage Honda was great. Mark Sowder explained everything that needed Geez, getting your car repaired is not what you want to do, but the service at Heritage Honda was great. Mark Sowder explained everything that needed to be done & everything was completed timely. I'd recommend the dealership to anyone More
Lou Persico!!! Lou was the best!! He did everything and then some to put me in a car I wanted. A first time buyer with no cosigner! Lou was the best!! He did everything and then some to put me in a car I wanted. A first time buyer with no cosigner! More
EXCELLENT CUSTOMER SERVICE I had a Wonderful experience with Derrick Showacre. Very impressed with the time he took to show me the difference with many cars and always with a s I had a Wonderful experience with Derrick Showacre. Very impressed with the time he took to show me the difference with many cars and always with a smile, Straight forward with any questions in regard with my New Honda Civic. I had a TRUE SALESMAN worth sending my family and friends to. More