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Heritage Honda Parkville
Baltimore, MD
3,270 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Honda Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 3,270 reviews
May 14, 2016
Excellent Customer Service! I will shop at Heritage Honda Parkville forever. Gary Burlage is the reason I keep coming back! Best place to do business. In and out! I will shop at Heritage Honda Parkville forever. Gary Burlage is the reason I keep coming back! Best place to do business. In and out! More
by craigf
Employees Worked With
May 10, 2016
Was very pleased with customer service Was highly pleased with cashier/ receptionist service.. Ruth A... At Towson..Very friendly and helpful !!!she is always a pleasure to deal with when I Was highly pleased with cashier/ receptionist service.. Ruth A... At Towson..Very friendly and helpful !!!she is always a pleasure to deal with when I visit this Honda Service Center More
by Dougstoys
Employees Worked With
Ruth A.
May 06, 2016
Absolutely amazing. I actually went in to get my Accord looked at and drove in a brand new 2016 Honda Civic. Blake asked me how I felt about trading it in. That was the b I actually went in to get my Accord looked at and drove in a brand new 2016 Honda Civic. Blake asked me how I felt about trading it in. That was the best idea. He got me over to Jeffery Beck and he was AMAZINGG.. He helped me out so much. He was caring, friendly, and very helpful and I couldn't thank him enough. He followed up with me today and asked how everything was. That is greatly appreciated. Thank you Herritage Honda Parkville for making my experience as awesome as it was.. -Ayanna More
by AyannaJohnson
Employees Worked With
Jeffery Beck, Jeff Beck
April 30, 2016
Excellent car buying experience Excellent experience purchasing my Honda Pilot EX-L from Heritage. Todd Pegler was our sales associate and he was fabulous. The reason for only 4 star Excellent experience purchasing my Honda Pilot EX-L from Heritage. Todd Pegler was our sales associate and he was fabulous. The reason for only 4 stars is that the Pilot did not deliver when we were told, it was pushed back for a few weeks, with the dealership only being able to tell me that inventory showed it was there, but it was still waiting on the car hauler. I get that it was out of their control and Todd was communicative and professional the entire time between when we ordered it and when it delivered. Great customer service, great communication and professionalism on all parts. I would definitely recommend Todd as well. More
by 33Megan33
Employees Worked With
Todd Pegler, Todd Pegler
April 07, 2016
4th time I bought here I just bought my 4th Honda Civic from Heritage Honda last night. I have consistently had positive experiences. I find the staff to be patient and trus I just bought my 4th Honda Civic from Heritage Honda last night. I have consistently had positive experiences. I find the staff to be patient and trustworthy. I felt comfortable asking questions and was treated respectfully by everyone I talked to. I am very satisfied with my purchase. I would highly recommend Heritage. More
by HeatherH
Employees Worked With
Todd Pegler and Seth., Todd Pegler, Seth Bond
March 24, 2016
OUTSTANDING Buying Experience From the moment of my arrival, I knew I was in the right dealership! Tony Grant, Used Car Sales Manager set me at ease that he would make every attem From the moment of my arrival, I knew I was in the right dealership! Tony Grant, Used Car Sales Manager set me at ease that he would make every attempt to ensure I felt comfortable with any deal presented. Rob Jacobsen, Sales Consultant was super knowledgeable of the HONDA product I was there to purchase Bill Starr, General Manager walked the floor to greet me and asked if I needed anything to make my car buying experience better. Seth Bond, Finance Manager was great in his recommendations to protect the technology in my vehicle. Overall very professional staff, helpful and the know the product they are selling. More
by dlcoop
Employees Worked With
Bill Starr, Tony Grant, Rob Jacobson, Seth Bond, Bill Starr, Seth Bond, Rob Jacobson
February 14, 2016
Excellent service I received excellent service from Heritage Honda service department. The Assistant Service Manager, Dora Norman was extremely helpful to me. I would I received excellent service from Heritage Honda service department. The Assistant Service Manager, Dora Norman was extremely helpful to me. I would highly recommend their service department. More
by KirtMunden
Employees Worked With
Dora Norman
January 23, 2016
Recent Purchase of 2016 Honda Odyssey I'm very pleased with my experience purchasing a new 2016 Honda Odyssey from Heritage Honda, Parkville, Md. I contacted a couple of other Honda deale I'm very pleased with my experience purchasing a new 2016 Honda Odyssey from Heritage Honda, Parkville, Md. I contacted a couple of other Honda dealerships in the area, but made my decision to deal with Heritage Honda because they agreed to sell the Odyssey I wanted for the price I wanted to pay. The sales consultant, Jamie Caslin, was great to deal with and very knowledgeable of the vehicle and terms with the purchase. I would recommend requesting him should you decide to visit Heritage Honda, Parkville, Md. Randy - Bel Air, Md. More
by OldsguyRandy
Employees Worked With
Jamie Caslin, Jamie Caslin
January 16, 2016
Great experience! Derrick was fantastic! I went in knowing exactly what we wanted and that's what Derrick helped me get! The process was extremely painless and straight Derrick was fantastic! I went in knowing exactly what we wanted and that's what Derrick helped me get! The process was extremely painless and straight-forward. After I bought the car, Derrick showed me a lot of the features and made sure I felt comfortable in the car before I left. Would definitely recommend! More
by Abigail.Selway
Employees Worked With
Derrick Showacre, Derrick Showacre
January 15, 2016
Highly Recommend Heritage Honda Parkville I had a very positive buying experience with Heritage Honda Parkville, this was the most comfortable I have ever been buying a car. I wasn't even rea I had a very positive buying experience with Heritage Honda Parkville, this was the most comfortable I have ever been buying a car. I wasn't even ready to officialy purchase a car but I got an excellent trade, discounted internet price for my CRV, and my salesman was fantastic....so I bought! Ask for Jamie Caslin! I usually dread buying a car....not this time! They honestly did make buying a car a very pleasant experience! More
by Chris - Nottingham, MD
Employees Worked With
Jamie Caslin, Jamie Caslin
