Heritage Honda Parkville

Great experience at Heritage Honda Parkville Our sales rep Rich Jager, was great to work with. He was absolutely the BEST car salesman we have ever worked with. No pressure tactics, no pricing Our sales rep Rich Jager, was great to work with. He was absolutely the BEST car salesman we have ever worked with. No pressure tactics, no pricing haggling, no last minute price increase. We highly recommend Rick as your salesman for your next vehicle. More

Painless way to buy a new car! Our salesman, Jeff Beck, made the entire experience of purchasing a new car as pleasant as possible. We did not have to listen to a hard sales pitch Our salesman, Jeff Beck, made the entire experience of purchasing a new car as pleasant as possible. We did not have to listen to a hard sales pitch and he possesses the unique ability to listen instead of talking all the time. He is a very patient man, and he made sure that he showed us all the unique features of our new CRV. He took the time to explain everything about the navigation system and its capabilities. When we drove home in our new vehicle, we were confident about being able to program it to suit our needs. And then he gave us his number in case we run into any snags and told us to call him anytime. Thanks for making the experience so pleasant, Jeff! We will not hesitate to recommend you or Heritage Honda of Parkville to anyone who is in the market for a vehicle. More

Fantastic Experience - Gary Burlage Gary Burlage made our first Honda purchase a laid back experience. He was extremely patient and answered all our questions. This is the guy to get at Gary Burlage made our first Honda purchase a laid back experience. He was extremely patient and answered all our questions. This is the guy to get at Heritage Honda for an excellent car buying experience! More

Excellent Service I have bought 3 Hondas in the last 5 years form this dealership! Every single time they are incredibly easy going, honest, and straightforward. They I have bought 3 Hondas in the last 5 years form this dealership! Every single time they are incredibly easy going, honest, and straightforward. They always give me an extremely competitive price. It is a stress free experience which is why I continue to return again and again. I will be buying another Honda in 2 years when my extended warranty expires and believe me ... there's no other place I would even consider going to! Thanks guys! More

Heritage Honda Parkville:"Excellent place to buy your CRV" It was my first time to get a car from Honda and the experience was awesome because of Mr. Glenn Kohler and the general manager. They gave me the bes It was my first time to get a car from Honda and the experience was awesome because of Mr. Glenn Kohler and the general manager. They gave me the best deal for my lease. and this made my son very very happy. More

Best Car Buying Experience - Derrick Showacre I had a wonderful experience with Derrick Showacre! He was professional and easy to work with. This was my best car buying experience and it has eve I had a wonderful experience with Derrick Showacre! He was professional and easy to work with. This was my best car buying experience and it has everything to do with Derrick. I highly recommend him as a salesperson. He was very thorough and I feel valued as his customer. More

Erin Lober the service attendant to look for. When visiting the dealership service center, Erin Lober is who I look for. I just tell her what needed to be fixed and do the write up, no pushing oth When visiting the dealership service center, Erin Lober is who I look for. I just tell her what needed to be fixed and do the write up, no pushing other things to be done on the vehicle, unless needed to. More

Excellent Customer Service Steve Burman ordered a replacement airbag within a day of my phone call and arranged for me to bring my Pilot in the next day for service. I dropped m Steve Burman ordered a replacement airbag within a day of my phone call and arranged for me to bring my Pilot in the next day for service. I dropped my car off on Wednesday and Assistant Service Manager Bill Maurath had the work done and called me before 11 am the following day to let me know my car was ready to be picked up. Customer service just doesn't get any better than that! More

Great Work and Outstanding Customer Service! I had a wonderful experience at Heritage Honda thanks to the friendly and courteous customer service of Erin Lober! She explained in detail the mecha I had a wonderful experience at Heritage Honda thanks to the friendly and courteous customer service of Erin Lober! She explained in detail the mechanical issues I was experiencing with the engine light sensor and air condition unit in my Honda, CRV. She was able to quickly identify the problem I was having and repair my vehicle while I waited. She also presented me with maintenance options which would save me money in the long run and improve the efficiency of the engine. Erin also allowed me to use her personal cell phone charger to charge my cell phone when the life of my cell phone battery was down to 5%. Moreover, after my vehicle repairs were completed she parked my car in a convenient location in front of the building, opened my door and handed me the keys. I appreciate Heritage Honda's excellent customer service, quality work, and amenities they offer such as a comfortable lounge area, access to computers, Wi-Fi, courtesy bottled water/other beverages and a complementary USA Today Newspaper which allows me to keep up with the latest news and catch up with my emails while I wait... Thanks again Erin for all your kind assistance and professionalism! Keep up the great work and GOD bless you always!!! Sincerely, Frank More

Service Advisor Erin Lober Years ago when I was looking for a service home for my Honda Odyssey that I purchased at a dealership that had gone out of business, I found Honda of Years ago when I was looking for a service home for my Honda Odyssey that I purchased at a dealership that had gone out of business, I found Honda of Parkville. My initial experience there was not good at all however, I then shortly met Erin, and boy did my gloomy experiences turn into enjoyable experiences. She is the only reason, along with Steve Berman, why I continue to get by 09 Honda Odyssey touring serviced there! Erin, will do her best to make sure you are pleased. She is patient, honest, and explains what is happening or has happened to your vehicle even if it means by demonstration. She always does a phenomenal job at diligently explain what my service expenses will be before the service begins, and also gives guidance on the importance of the care of your vehicle. She makes sure you get your oil change card stamped which helps on free services. I would like to also mention Steve service manager will also step up to the plate, to resolve any concerns you (the customer) may have, such as what I had before I met Erin. The shuttle guys are pleasant to ride with and are always on time! More