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Heritage Honda Parkville
Baltimore, MD
3,268 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Honda Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 3,268 reviews
September 25, 2015
Happiness I just love Dora, Gary Burlage and the heritage crew. Glad I purchased my pilot. Wonderful truck. Worth the trip around the beltway that's for sure. E I just love Dora, Gary Burlage and the heritage crew. Glad I purchased my pilot. Wonderful truck. Worth the trip around the beltway that's for sure. Everyone that knows me knows I love my Pilot. More
by Gwen
Employees Worked With
September 22, 2015
The Finance Department a Nightnare I have previously purchased vehicles from Heritage. However, I recently experienced a financial hardship which changed my financial status. I found m I have previously purchased vehicles from Heritage. However, I recently experienced a financial hardship which changed my financial status. I found myself in need of a vehicle so I turned to Heritage Honda of Parkville. The finance advisor made my experience a living nightmare. Needless to say thanks to her lack of professionalism, knowledge, and a customer friendly attitude, I will not step foot again in that dealership. More
by Neveragain
Employees Worked With
Finance Advisor
September 15, 2015
Unsurpassed Customer Service! I have recently given Heritage Honda's Service Center an Excellent rating! Even without an appointment, the staff is courteous, professional, and miss I have recently given Heritage Honda's Service Center an Excellent rating! Even without an appointment, the staff is courteous, professional, and mission focused. My service representative Ricky Gibson explained the complete process to me, gave me an approximate time of completion, and actually finished ahead of schedule. If you need quality service at an affordable price and your time is valuable to you, I would recommend Heritage Honda. They truly epitomize quality first, customers service always! More
by Mach1
Employees Worked With
Ricky Gibson
September 11, 2015
Always satisfied I have purchased two hondas here and I am always blown away by great service and support. Everyone is friendly and helpful. Thank you, Heritage Hon I have purchased two hondas here and I am always blown away by great service and support. Everyone is friendly and helpful. Thank you, Heritage Honda! More
by pilotowner18
Employees Worked With
Tony Mantegna, Steve Burman
September 09, 2015
.GO HERITAGE!! Gary Burlage made my experience a very pleasant one. My family and I Have purchased several honda's from heritage and have never been disappointed. Al Gary Burlage made my experience a very pleasant one. My family and I Have purchased several honda's from heritage and have never been disappointed. Always friendly and straight forward... no hassle and no pressure..... Thanks Gary and Heritage Honda More
by kimkenkar
Employees Worked With
August 29, 2015
The best sales rep ever I went into Heritage Honda on 8-21-15 unsure if I was walking out with a new car or not.I met Lou he was the best sales person not only did he make su I went into Heritage Honda on 8-21-15 unsure if I was walking out with a new car or not.I met Lou he was the best sales person not only did he make sure I got the car that I love he also did courtesy calls to see how the car was working for me Thanks so much. More
by Shelly1967
Employees Worked With
Lou Persico
August 17, 2015
Heritage Honda of Parkville for life 5 stars This is our families 2nd new car purchase in 2015.No hassle easy to deal with.Jim and Mike found the Dyno Blue SI Civic I was looking for .Everyone at This is our families 2nd new car purchase in 2015.No hassle easy to deal with.Jim and Mike found the Dyno Blue SI Civic I was looking for .Everyone at this dealership should be commended on great customer service .Honda for life.I would recommend to anyone looking for a Honda product.Thanks .Mike Kerns.Ken.Jim Roland.Brian Internet sales. More
by B.Sams
Employees Worked With
Mike Kerns Brian .Jim roland.
August 11, 2015
Great service, cheerful staff We purchased our Honda Fit at this dealership in July 2013 from Derek Showacre (hope the spelling is correct) and continue to return for service for t We purchased our Honda Fit at this dealership in July 2013 from Derek Showacre (hope the spelling is correct) and continue to return for service for the excellent service and great staff. We have always had a positive experience with the dealership. I enjoy the fact there is a clean and quiet area to sit if you need to wait for your car. More
by lovetheseas
Employees Worked With
Garrett Powell, Derek Showacre
August 06, 2015
Good selection, easy dealing No problems and no drama, best thing about any car dealership. Selection was good, and when they didn't have the color of the model we wanted, they No problems and no drama, best thing about any car dealership. Selection was good, and when they didn't have the color of the model we wanted, they were able to get it for us in minimal time. Everyone was friendly and polite. More
by Rowena
Employees Worked With
Rick Jager
July 21, 2015
Heritage Honda Towson I don't have any complaints whatsoever with the service I have received at Heritage Honda. Eric has always been very polite and professional, and I h I don't have any complaints whatsoever with the service I have received at Heritage Honda. Eric has always been very polite and professional, and I have always liked dealing with him. More
by bj
Employees Worked With
Eric
