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Heritage Honda Parkville

Baltimore, MD

4.9
3,291 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Honda Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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9213 Harford Rd

Baltimore, MD

21234

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Showing 3,291 reviews

October 27, 2015

Couldn't Be Happier Awesome place to buy a car! The process of buying my first car (a certified 2013 Civic) was a breeze. Jeff Beck was great to work with! He def More

by klaflamme
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Beck
Oct 28, 2015 -

Heritage Honda Parkville responded

Greetings klaflamme, thank you for your extremely complimentary review. Heritage Honda Parkville works extremely hard to ensure each customer receives a superior experience, and we take great pride in knowing your visit was a memorable one. We will be sure to share your compliments and feed back with Jeff and the rest of the team. Should you have any questions or need service or maintenance performed on your new 2013 Honda Civic, please do not hesitate to call of drop in. Thank you again klaflamme for your thoughtful review.

Oct 28, 2015 -

Heritage Honda Parkville responded

Greetings klaflamme, thank you for your extremely complimentary review. Heritage Honda Parkville works extremely hard to ensure each customer receives a superior experience, and we take great pride in knowing your visit was a memorable one. We will be sure to share your compliments and feed back with Jeff and the rest of the team. Should you have any questions or need service or maintenance performed on your new 2013 Honda Civic, please do not hesitate to call of drop in. Thank you again klaflamme for your thoughtful review.

September 28, 2015

Great experience I had a great experience with Samuel. He went above and beyond getting me the Odyssey that I wanted. Everyone at the dealership were friendly to our y More

by lianasullivan
Recommend Dealer
Yes
Employees Worked With
Samuel
Oct 06, 2015 -

Heritage Honda Parkville responded

Thank you lianasullivan for the positive feedback. We are happy to hear that Samuel was able to assist you with your new Honda purchase and will be sure to share your kind thoughts with him. If you should be in need of any future vehicle assistance, please do not hesitate to contact us! We hope you and your family are enjoying your new Honda Odyssey. Happy driving!

September 25, 2015

Great experience I applied for a car loan, wasn't really expecting a call from anyone. I just testing the waters to see if i could get financed but wasn't seriously lo More

by james234lop
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jason Robinson
Oct 09, 2015 -

Heritage Honda Parkville responded

Greetings james234lop! Thank you for stopping by Heritage Honda Parkville. We sincerely appreciate your thoughtful review and will be sure to share your encouraging thoughts with our team. We hope to see you soon!

September 25, 2015

Happiness I just love Dora, Gary Burlage and the heritage crew. Glad I purchased my pilot. Wonderful truck. Worth the trip around the beltway that's for sure. E More

by Gwen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 09, 2015 -

Heritage Honda Parkville responded

Good morning Gwen. In response to your review, I want to take the time to thank you for praising our dealership. Heritage Honda Parkville works extremely hard to ensure a satisfying visit for each and every customer and we take pride in the fact that you’ve provided us with exceptional positive feedback. Please don’t hesitate to call or stop in anytime should you need any further services. Thank you again Gwen and have a great day!

September 22, 2015

The Finance Department a Nightnare I have previously purchased vehicles from Heritage. However, I recently experienced a financial hardship which changed my financial status. I found m More

by Neveragain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Finance Advisor
Sep 23, 2015 -

Heritage Honda Parkville responded

We appreciate your feedback about Heritage Honda Parkville and are sorry to hear you were disappointed after your visit to our Sales Department. We try to be as understanding and helpful as possible but there are certain funding requirements that must be met in order to complete a purchase in a timely manner. It is never our intention to anger our customers; we must follow the financial stipulations enforced by the banking system. If you would like to further discuss, or have additional questions and concerns, please reach out to our General Manager, Bill Starr, at bstarr@mileone.com or 410-663-7130. Thank you for your time and consideration.

September 15, 2015

Unsurpassed Customer Service! I have recently given Heritage Honda's Service Center an Excellent rating! Even without an appointment, the staff is courteous, professional, and miss More

by Mach1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Gibson
Sep 16, 2015 -

Heritage Honda Parkville responded

Thanks Mach1 for the encouraging feedback! We are pleased to hear that you had a wonderful service experience with Ricky and our service team at Heritage Honda Parkville. A response like yours truly motivates a team, so I will be sure to share your feedback with everyone! We welcome you to stay in touch and please feel free to contact us should you have any further service needs. Thanks again Mach1 for the highly praised review.

September 11, 2015

Always satisfied I have purchased two hondas here and I am always blown away by great service and support. Everyone is friendly and helpful. Thank you, Heritage Hon More

by pilotowner18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Mantegna, Steve Burman
Sep 15, 2015 -

Heritage Honda Parkville responded

Thank you pilotowner18 for your wonderful feedback! We are particularly grateful for any positive feedback, but a response like yours truly motivates the team. Please feel free to contact us should you have any questions or want a little more insight on your new Honda. We would love to work with you again soon.

September 09, 2015

.GO HERITAGE!! Gary Burlage made my experience a very pleasant one. My family and I Have purchased several honda's from heritage and have never been disappointed. Al More

by kimkenkar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 10, 2015 -

Heritage Honda Parkville responded

kimkenkar, thanks so much for your positive feedback. We were very glad to assist you in your purchasing experience and will be sure to share your encouraging thoughts with Gary. Moving forward, please do not hesitate to stop by for a visit should you need any maintenance services performed. We would love to see you! Thank you again kimkenkar and have a great day.

August 29, 2015

The best sales rep ever I went into Heritage Honda on 8-21-15 unsure if I was walking out with a new car or not.I met Lou he was the best sales person not only did he make su More

by Shelly1967
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Persico
August 17, 2015

Heritage Honda of Parkville for life 5 stars This is our families 2nd new car purchase in 2015.No hassle easy to deal with.Jim and Mike found the Dyno Blue SI Civic I was looking for .Everyone at More

by B.Sams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Kerns Brian .Jim roland.
Aug 18, 2015 -

Heritage Honda Parkville responded

Hi B.Sams! Heritage Honda Parkville appreciates you taking the time to share with us your encouraging feedback. We were pleased to hear that your recent purchasing experience was a memorable one thanks to our team. We work extremely hard to ensure a satisfying experience for each and every customer and we take pride in the fact that your visit was a superior one. I will be sure to share your encouraging thoughts with the team! Moving forward, please do not hesitate to contact us should you need any maintenance services performed. We would be happy to help! Thank you again B.Sams for the highly praised review.

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