Heritage Honda Parkville

Awesome Customer Service in Towson the techs at Towson Heritage Honda are excellent- Big Shoutout to Robert Lee the Shuttle driver is excellent-he makes you feel comfortable and a profe the techs at Towson Heritage Honda are excellent- Big Shoutout to Robert Lee the Shuttle driver is excellent-he makes you feel comfortable and a professional driver always on time & courteous More

Excellent Honda service A customer friendly service service center that I have used for many years and multiple Hondas. Service advisers Al, Eric, and Kim (and others) have h A customer friendly service service center that I have used for many years and multiple Hondas. Service advisers Al, Eric, and Kim (and others) have helped tremendously. Of course, with Hondas there are very few problems, but when necessary I go to this Honda Service Center on York Road in Towson, Maryland. Also, if necessary, they will give you a ride to work or home. Robert Lee, who is a driver for the service center, is a safe , friendly driver that I particularly like. More

Great Service at Heritage Honda Parkville I was in for an oil change three days ago and as usual received excellent service. Ricky Gibson was my advisor that day and I was very pleased. Ever I was in for an oil change three days ago and as usual received excellent service. Ricky Gibson was my advisor that day and I was very pleased. Every time I have gone to Heritage Parkville, I have gotten the best care and very fair prices for the service they render. Kudos to everyone there. A. Mitchell More

Towson Service Center/Awesome Customer Service Kim Brown in the service center at Heritage Honda in Towson ROCKS !! My son had an emergency with his Honda Accord, his gas pedal was sticking. At 1 Kim Brown in the service center at Heritage Honda in Towson ROCKS !! My son had an emergency with his Honda Accord, his gas pedal was sticking. At 1:30 last Thursday I called and was VERY lucky to get Kim Brown on the phone. My son had called earlier and was told the earliest appointment would be the following Monday at 10AM. Kim told me to have my son come right over and ask for her. Within an hour she called to let me know the issue, what needed to be done and the cost. An hour later she called to say the car was ready. She treated me like I was her best customer. You do not receive customer service like this many places. Kim is a true asset to you service center. If I had that kind of customer service every where, life would be so great. THANKS Kim for going above and beyond for me as a customer and a concerned parent. I will always remember your great service !! Heritage Honda be proud she is part of your team !!! More

Good, efficent service Recently returned to Heritage Honda for normal maintenance. Robb Peters was my advisor. Robb was very professional and friendly. He explaine Recently returned to Heritage Honda for normal maintenance. Robb Peters was my advisor. Robb was very professional and friendly. He explained what they would be doing and how long it would take.. He also showed me how to reset the (annoying) low tire pressure light. He directed me to the waiting area where you could get coffee and watch TV watch TV until you car was finished. Car was brought to the front when work was completed. It was a relaxing experience with no surprises. Wayne More

Oil change I went in for an oil change. A gentlemen and helped me out of my car. All of the employees were courteous. The waiting area was comfortable. I was in I went in for an oil change. A gentlemen and helped me out of my car. All of the employees were courteous. The waiting area was comfortable. I was in and out in no time at all. I arrived at 7:30 and I was out before 8:15 am. More

Gold Standard in Service Have purchased 4 Honda's from Heritage Honda and had all serviced there despite another dealer much closer (less than 5 miles and Heritage is about 3 Have purchased 4 Honda's from Heritage Honda and had all serviced there despite another dealer much closer (less than 5 miles and Heritage is about 30 miles). Robb Peters is our Service Adviser and he is the best, true professional - can't say enough about him. He has taken care of all of our Honda's Because of him and the service he continues to provide we would not buy or have our cars serviced anywhere else. More

Best Car Buying Experience in 10 years! One of the best Sales Managers I have ever met in the automotive industry. His name is Tony Grant and that is a name I will not forget. Had a brand One of the best Sales Managers I have ever met in the automotive industry. His name is Tony Grant and that is a name I will not forget. Had a brand new car salesman by the name of Vincent. He was patient and respectful. More

Excellent and Easy The service department performed a thorough check on my car even though I went simply for an oil change. The entire visit was under 30 minutes. Mark The service department performed a thorough check on my car even though I went simply for an oil change. The entire visit was under 30 minutes. Mark was great! More

Excellent service I have used Robb as my advisor for many years he is trustworthy and works hard to make your service experience everything it should be I have used Robb as my advisor for many years he is trustworthy and works hard to make your service experience everything it should be More