Heritage Honda Parkville

Excellent service experience Great quality of service as always. You can't find a better dealership for both sales and service. I have purchased a number of new and used vehicles Great quality of service as always. You can't find a better dealership for both sales and service. I have purchased a number of new and used vehicles from this dealership and have always been greatly satisfied with their approach to customer service and found their pricing to be more than fair and competitive. More

Great sales experience Mr. Ademiluyi was patient and professional. I believe I got the best possible deal. He respectfully understood my financial limitations and helped me Mr. Ademiluyi was patient and professional. I believe I got the best possible deal. He respectfully understood my financial limitations and helped me to find the perfect vehicle for me. The car was within my budget, low mileage, and super clean! Thank you so much for genuine customer service experience. More

Great customer service Very happy with the customer service given when I got my oil changed. Not so happy my engine light came on 9 months after purchase. It's used, so u kn Very happy with the customer service given when I got my oil changed. Not so happy my engine light came on 9 months after purchase. It's used, so u know its not covered under warranty.... More

Best Car Buying Experience In My Life It was Heritage Honda's Top Notch Customer Service and Follow Up that made me decide to purchase my 2015 Honda Pilot EX-L 4WD from their dealership. It was Heritage Honda's Top Notch Customer Service and Follow Up that made me decide to purchase my 2015 Honda Pilot EX-L 4WD from their dealership. I was treated with the utmost respect and they genuinely showed they cared for my business. I highly recommend this dealership to anyone interested in purchasing a new Honda vehicle. Thanks Again, Heritage Honda! More

Always a good experience I've had my Honda for a little over four years, and I generally take it to this location for service. The associates there are professional, knowledge I've had my Honda for a little over four years, and I generally take it to this location for service. The associates there are professional, knowledgeable, friendly and thorough. They take great care of my car, and I like that they keep accurate records of both prior services as well as prior recommendations. I keep my own records but it's nice to know that they know my car's history as well. I will continue to have my car serviced there. More

Great service at Heritage Honda Parkville Since purchasing my 2013 Honda Odyssey, we have bringing it back for routine service. As always, they are always efficient, reliable, trustworthy and Since purchasing my 2013 Honda Odyssey, we have bringing it back for routine service. As always, they are always efficient, reliable, trustworthy and work is done in a timely fashion. Ricky Gibson was courteous and recommended service that would make my car run more efficiently and have better gas mileage, which has improved. Thank you for great service! P. Gallagher More

Sold a car that was involve in an accident Never again would I step foot in this dealership.Bought a used car 2.5yrs ago with a clean carfax , decided it was time to trade it in. O Donnell hond Never again would I step foot in this dealership.Bought a used car 2.5yrs ago with a clean carfax , decided it was time to trade it in. O Donnell honda showed me the history on the car to my surprise letting me know the car was involved in an accident.An insurance claim of $3500 was made on this vehicle.So I called the dealership explaining my plight I spoke to Toni Grant.On Saturday after Black Friday he tells me to come in he will be there all day.I drove 25 miles to the dealership only to be told he left for the day.I should have known better not to go return this dealership after what happened.They are full of it and not only that the other attends are rude and just brush me off as the least of there problems.They believed they got the better of me obviously they do not know the power of social media. Now I am at a loss financially in the thousands because of this.If I was to break down with a blown tire in front of this dealership I will walk to the next dealership 2 miles away to get help. More

Great Service at Heritage Honda Knowledgeable, professional and courteous service provided by Tony the Asst. Service Manager at Heritage Honda. In and out quickly and I feel I know a Knowledgeable, professional and courteous service provided by Tony the Asst. Service Manager at Heritage Honda. In and out quickly and I feel I know a little more about my Accord than I did before. Why take the car anywhere else? More

Reliable I've been coming here since my purchase in 2010, and have always had efficient service. Staff is friendly, no issues with the work done. I've been coming here since my purchase in 2010, and have always had efficient service. Staff is friendly, no issues with the work done. More

The Way It Should Be When I decided to get my 2015 CR-V, it really was a no-brainer to return to Heritage. I purchased a Civic in 2009, and for the next 6 years all my se When I decided to get my 2015 CR-V, it really was a no-brainer to return to Heritage. I purchased a Civic in 2009, and for the next 6 years all my service needs were identified and completed in a professional and expeditious manner. Its important for me to have confidence in a service team and it's work; The last thing I want to worry about is if a repair was done correctly on the Eve of a long trip. Choosing the 2015 CR-V revealed a more complex and expensive vehicle. My trim/ color combination was not in stock and somewhat difficult to locate. After some searching, "MY" CR-V was found somewhere in PA, and the process began. My Salesperson, Tim Roberts could not have been a better pick for me. From answering my endless questions to addressing any concerns and rolling with the seemingly constant mind-changing I went through while choosing my accessories and options, Tim exhibited a level of patience seldom seen these days. Also, as a current CR-V owner, he shared many of the finer points the vehicle has to offer, which made the time pass by enjoyably and just re-enforced my reasons for choosing the CR-V. This review would not be complete if I didn't mention the great job Finance did in working to secure me a great rate, as well as the team responsible for installing all the extras I ordered. I know I made the right choice in choosing the CR-V, and working with Heritage Honda. I'll be Back. More