Heritage Honda Parkville

Totally Satisfied Customer In 2013 I purchased a Honda Pilot from Honda Heritage. The customer service was incredible and the employees were very friendly. I have been extreme In 2013 I purchased a Honda Pilot from Honda Heritage. The customer service was incredible and the employees were very friendly. I have been extremely happy with my decision to purchase a Honda Pilot. Since then, I have returned every 5000 miles to get my oil changes and "check-ups." I have found that the prices are cheaper and the overall quality of work is wonderful. The employees really understand their customers and want to work with them to ensure satisfaction. One person I really want to thank is Barry Wawrzyniak. You made a very long week end with a smile! :) More

Repeat Customer I purchased my Honda CRV from Heritage Honda Parkville. This is my second car purchase from this dealership. I get all of my service done at this lo I purchased my Honda CRV from Heritage Honda Parkville. This is my second car purchase from this dealership. I get all of my service done at this location and am ALWAYS pleased. The service people are so nice. They get you in as quickly as possible, keep you updated as the work is being done and NEVER do things that aren't necessary. The young lady that works at the cashier window is exceptional too. I love that they give a military discount too! The gentlemen that work there also always mention that they are appreciative of my family's military service. Just those little extras that make going there a great experience! I will definitely continue getting my service at this location and anticipate purchasing my next car from them as well. More

Very positive experience I recently bought a 2015 Honda CRV touring model from Heritage Honda. I'm not an easy person to please and at the time of my purchase this model (in I recently bought a 2015 Honda CRV touring model from Heritage Honda. I'm not an easy person to please and at the time of my purchase this model (in the color I wanted) was hard to find. I spoke with salespeople at several dealerships in the area, but Jamie Caslin stood out with his willingness to go the extra mile to find my car and work with me on price. He and the other staff at the dealership made this the most enjoyable car-shopping (and buying) experience I've ever had. They were attentive, responsive, and prompt. Even the mechanics who installed a few extras I had purchased were personable (actual smiles on their faces!!). More importantly, they were fast. I never felt pressured by Jamie to buy anything, got what felt like were frank and honest answers to my questions, and left comfortable with my decision and excited about my new car. More

Love my new car! Went in to possibly lease/or buy a new Honda Accord. My husband found a beautiful 2014 car on the showroom floor. Dealership held the car with a dep Went in to possibly lease/or buy a new Honda Accord. My husband found a beautiful 2014 car on the showroom floor. Dealership held the car with a deposit while my & husband and I worked out the financial details. Rob, our salesperson, was responsive, attentive and got what I asked for my trade and great price on my Accord. Answered all my questions and went the extra mile when needed. Dealership and Rob called me the next day to check on the car. This car is a "sweet ride". Thank you Hertiage for making it happen. More

Always great service You know you hear, if you take your car to the dealer, they will do something to your car to make you bring it back. Well at Heritage, my experience i You know you hear, if you take your car to the dealer, they will do something to your car to make you bring it back. Well at Heritage, my experience is always the best. Rob Peters was my service advisor. He is always down to earth and treats you like he knew you for years. My name is Tim Smith and I'm a Heritage guy. More

Brand new car I was set on buying a used car from another dealership because I thought that's all that I could afford. I came to heritage honda just to see what the I was set on buying a used car from another dealership because I thought that's all that I could afford. I came to heritage honda just to see what they had. I found a car that I truly loved and wanted but was way outside my price range. The sales manager Tony Grant went out of his was to help me with the car. He called to discuss it with me since I could not come into the dealership due to work. We were able to come to an agreement over the phone and get all the papers sent over to my credit union. Without Tony Grant I would have never bought my car. I recommend him to anyone looking for a new or used car. More

Stay away from this dealership Bought a used 2010 corolla 2 yrs ago from this dealership never again.Trying to trade it in for newer vehicle so I took it to Carmax. .The appraisal i Bought a used 2010 corolla 2 yrs ago from this dealership never again.Trying to trade it in for newer vehicle so I took it to Carmax. .The appraisal indicated the vehicle was involve in some kind of accident although not reported to car-fax. Paint job was done on the doors and front fender so the value of the vehicle has depreciated even further.These dishonest car dealers must have known this but choose not to tell me.People stay away from this dealership they are only interested in getting their cars off their lot regardless to who gets screwed. Believe me I was a victim. More

Robb Peters = Disgusting Customer Service I have been coming to this location for a year now and never had any reason to complain. However, I have had the misfortune of running into Robb Peter I have been coming to this location for a year now and never had any reason to complain. However, I have had the misfortune of running into Robb Peters twice, and both times he has been rude and unpleasant and displays the worst disposition. If he doesn’t like interacting with customers, maybe you should move him to a place where he doesn’t have to. I am not going to stop coming to Honda Heritage because of him, but I am not going to give him a third chance to act like a petulant child either. FYI i purchased my current car from the car dealer and has been coming in for service approximately every 6 weeks. My latest visit was on April 21, 2014 and around 1:00p.m. More

My husband and I had the best possible experience purchasing our new Honda Odyssey at Heritage Honda in Parkville. Reggie Snowden was friendly, extremely informative and helpful, and easy to talk to. purchasing our new Honda Odyssey at Heritage Honda in Parkville. Reggie Snowden was friendly, extremely informative and helpful, and easy to talk to. He made us feel at home the minute we walked into the dealership. He is the best car salesperson we have ever worked with. If you are looking for a new car and need to know the best place to go, look no further than Heritage Honda. Look for Reggie as soon as you can. He is the best!!!!! More