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Heritage Honda Parkville
Baltimore, MD
3,303 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Honda Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 3,303 reviews
June 12, 2012
I absolutely found my buying experience to very pleasurable. Mok was patient, very knowledgeable and willing to answer all of my concerns quickly. I appreciate the NO pressure salesman antics. I pleasurable. Mok was patient, very knowledgeable and willing to answer all of my concerns quickly. I appreciate the NO pressure salesman antics. I would surely return to Heritage to buy again. The pricing was fair; even though we all want something for nothing, that just can not be the case. More
by victory1234
Employees Worked With
Mok Bsaiso
June 11, 2012
We were in the market for a Honda Odyssey EX. After talking to a co-worker he recommended Heritage Honda Parkville. Boy will he get an earful when I get to work tomorrow. We had a trade in that we wa talking to a co-worker he recommended Heritage Honda Parkville. Boy will he get an earful when I get to work tomorrow. We had a trade in that we wanted to get close to payoff for which we bought from Heritage Mazda in Bel Air. After talking to Rich he appraised the car and said it had "issues" (a scratch in the hood). He quoted us far below what three other dealers have offered (all of them said the car was in excellent condition). After asking if he would meet the price quoted to us by Heritage Westminster he went in the back and called Westminster and told them our trade in had major issues and not to deal with us. He came back out gloating that he called Westminster and they no longer wanted to give us the price they had quoted. I've dealt with car salesman before but never have I seen such unprofessionalism! I'll drive to California to by my next car before I ever dream of dealing with Heritage Parkville again! More
by purpledoggy
Employees Worked With
Rich Holiday
April 16, 2012
Dan was very helpful in getting us the information we wanted and needed on our new Odyessy. I love my new car. I got it on a monday. Was ask on Wednesday if i wanted to take it back. The answer was NO! T wanted and needed on our new Odyessy. I love my new car. I got it on a monday. Was ask on Wednesday if i wanted to take it back. The answer was NO! The car is Great.Jim was easy to work with. Not pushy. Showed us the car and how things worked in it. It was ready when they said it would be waiting in the parking lot when we pulled it. Paper work was a short time most was already done and Back on 95 north to Pennsylvania. I would dealer with Heritage Honda again. Thanks to every one who helped get me my new car at Heritage Honda. Brenda And Steve More
by brosazza1
Employees Worked With
Jim Procheska and Dan O'Neil
March 26, 2012
It was a pleasure working with Keith Kirn when we purchased our new Honda Fit. Keith had sold us our Honda Odyssey five years ago and knew we have a CRV as well as the Odyssey. He suggested we look purchased our new Honda Fit. Keith had sold us our Honda Odyssey five years ago and knew we have a CRV as well as the Odyssey. He suggested we look at the Fit, as it would round out our Honda collection with a great commuter vehicle. He is extremely knowledgeable and easygoing. He never pressured us into any decision. He showed us options and let us decide what we wanted to do. He was very thorough in showing us everything on the car, and when we purchased it, he marked pages in the manual for our easy access should we need it. Keith has an easy smile and a warm manner. We have now bought two cars from him and will recommend him to anyone we meet who wants to buy a car. We love our Honda Odyssey, CRV, and Fit and we are lucky to have gotten to work with Keith Kirn. Just as he did when we bought our Odyssey, he made the car buying process easy and comfortable. Jackie and Bruce Benner More
by Jackie Benner
Employees Worked With
Kieth Kirn
March 12, 2012
I was stranded in Parkville on my way to New York from Frederick, MD. As I was coming up rt 95 my 2002 Civic started losing power. I pulled off and called Heritage since they were near by. Erin Lober answ Frederick, MD. As I was coming up rt 95 my 2002 Civic started losing power. I pulled off and called Heritage since they were near by. Erin Lober answered the phone at about 4:30pm and gave me directions. She advised me that the service department closed at 5pm. I got there about 5pm.. I explained my predicament and she went to service manager Steve ( I didn't get his last name). Steve found Dave Ernest (tech) and Dave said he would stay and take a look at the car. In about 40 minutes the vehicle was repaired and Erin had me on my way. All three of these wonderful caring professional employees went out of there way to keep me from being stranded. I was treated like family. Thank you, Mark Woods More
by marktwoods
Employees Worked With
Steve (service Manager), Erin Lober and Dave Ernest
March 05, 2012
Robert was extremely knowledgable and friendly. He knew all the features of my new vehicle. He provided me with a wide range of colors for me to choose from. He compared my old vehicle with my new vehicl all the features of my new vehicle. He provided me with a wide range of colors for me to choose from. He compared my old vehicle with my new vehicle. I was pleased with the service that he provided. More
by masforcreative
Employees Worked With
Robert Jones
March 02, 2012
They saw a problem in a car we were ready to buy and found body problems in the car. They said they couldn't sell the car. However, they were willing to give us a excellent deal on a newer car. They cou found body problems in the car. They said they couldn't sell the car. However, they were willing to give us a excellent deal on a newer car. They could have sold us the car and let us worry about it. More
by geoster
Employees Worked With
Eric Dyckman
February 16, 2012
Eric did a great job from start to finish. I would consult with him again on a vehicle purchase and would recommend him to a friend. Cheers, Paul consult with him again on a vehicle purchase and would recommend him to a friend. Cheers, Paul More
by paulddss
Employees Worked With
Eric Dyckman
January 21, 2012
We have purchased 2 Hondas from Mr. Myers because he is both knowledgeable and friendly. It was a very pleasant experience and we would highly recommend this dealership to others. both knowledgeable and friendly. It was a very pleasant experience and we would highly recommend this dealership to others. More
by lionhound
Employees Worked With
Ned Myers and Jared
January 20, 2012
Friendly greating no pressure very knowledgeable about the new CRV.Took there time in answering all my wife's and my questions We had pretty much had settled on a KIA but are very happy with our new CRV the new CRV.Took there time in answering all my wife's and my questions We had pretty much had settled on a KIA but are very happy with our new CRV. The professionalism the salesman showed us was the difference between buying the KIA as plannedand or Changing our minds to the CRV. We think we ended up with the best deal all around. Dan & Alicia MC Bride More
by conrad
Employees Worked With
Dan O'Neil & Steve Burman
