Heritage Honda Parkville

Friendly greating no pressure very knowledgeable about the new CRV.Took there time in answering all my wife's and my questions We had pretty much had settled on a KIA but are very happy with our new CRV the new CRV.Took there time in answering all my wife's and my questions We had pretty much had settled on a KIA but are very happy with our new CRV. The professionalism the salesman showed us was the difference between buying the KIA as plannedand or Changing our minds to the CRV. We think we ended up with the best deal all around. Dan & Alicia MC Bride More

I inquired about a 2007 Nissan Quest on January 12,1012. I called to check if it was available and was asked to come in and have a look. When I arrived I was pleasantly greeted by Mok,He was never pushy or I called to check if it was available and was asked to come in and have a look. When I arrived I was pleasantly greeted by Mok,He was never pushy or clingy, he let us look at the vehicle and ask questions.I returned later that day to hold it for me and I was so excited to finalize the sale on January 13,2012. Seth the financial consult was very pleasant and easy to deal with.He and Mok worked very hard to get us this vehicle that we so badly wanted.Heritage Honda has a pleasant,friendly,family feel,I have never felt this comfortable in a dealership before, usually you feel like you are being watched or followed at other places,but this was never the case at Heritage.I would definitely buy another vehicle from Parkville Heritage Honda.It was such a great experience , thanks so much to Mok and Seth for such a great experience buying this Van!! Woohhooo so happy. More

Entering any dealership, the first thing you think of is Entering any dealership, the first thing you think of is a pushy, smug, arrogant and overly aggressive salesman. This was not the case at Heritage. O Entering any dealership, the first thing you think of is a pushy, smug, arrogant and overly aggressive salesman. This was not the case at Heritage. On Sunday, January 8, 2012, I visitied their lot. On the lot was a sleek, preppy, economical and intelligent 2008 Honda Accord 2DR Coupe. Metalic in color and gorgeous on the inside. I instantly fell in love. This car, like my 1993 Accord SE Coupe, spoke to me. It said, "Visit this dealership again, and I will be yours!" Thus, on Monday night, January 9, 2012, I called Heritage and was connected to Meylin. She asked me what I was looking for in car, what type of payment I can afford and give her a day to work it our for me. On Tuesday, January 10, 2012, Meylin called me and suggested that I return to Heritage. True to her word, I got the car that I wanted at the monthly rate I could afford and a warranty!!! Not to mention a decent finance rate especially with the type of credit I posess. Gosh, I never thought that this could happen. I went to Nationwide Nissan. Bad move! Nationwide would not look into assisting me the way Meylin of Heritage Honda did. Thank you Meylin and thank you Heritage for having a dealership that respects the needs of the customer. More

It is no wonder why Ken Davis has been selling cars at Heritage Honda (Parkville) for 14 years. He is really good at it! My boyfriend recommended Ken after a service visit for his Honda civic. During th Heritage Honda (Parkville) for 14 years. He is really good at it! My boyfriend recommended Ken after a service visit for his Honda civic. During the wait, in the high table/chair area, he observed how Ken interacted with prospective customers and with his fellow co-workers. He seemed like a "good guy" according to my boyfriend. He acquired a business card from Ken, knowing we'd be in the market for a new Honda in the near future. So the time came, we needed a vehicle. Our research was done and we stopped by to see Ken. We wanted to see what a large Honda dealer could offer. They did not disappoint, lots of options, even so close to the end of the year! We knew exactly what we wanted. Ken listened to our needs and told us what was available. He was engaging, likeable, enthusiastic, sincere and honest. When it came down to talking numbers, I feel, it was in our favor. We had gone on-line prior to that visit, to get an internet price quote and selected Heritage as one our dealers. Heritage honored their quoted internet price. They also offered us an awesome trade-in value for an older VW-Passat. We were pleasantly surprised. In addition, Honda offered terrific financing options that we took advantage of, way better than our credit union! On a personal level, Ken shared some stories about his children and wife. We swapped stories about good eating joints & pet/vet clinics in the Mt. Washington area. It was a pleasant experience. Also, Mike Kopper (financing) was professional and knowledgeable. Learning of his mechanical background makes him an excellent person for that position. I feel fully-covered, adding a few of the options available, including GAP coverage. After the sale, Ken took time to thoroughly show me the vehicle, since I will be driving it primarily. He got in the CR-V with me and went over the details of the dash. He taught me how to fold the back seats; he helped me with tricks of the seat belts and showed me the extras regarding the wheels, including the special unlocking tool. He was really helpful and that was really nice of him. Buying a car is a very BIG purchase, one that I even prayed about! I feel that we were in good hands, throughout the entire process. I intend to share our positive experience with others. Overall, I am a VERY SATISFIED customer and I thank you for making it easier on me, as a consumer. I know my boyfriend will be back to see Ken when he needs to replace his Honda civic. We are now an official Honda family and proud! More

Both the salesman (Ned Myers) and the Finance Manager (Mike Kopper) were very helpful. Ned did a great job selling the vehicle to us as-well-as keeping us informed of the vehicle status during assembl (Mike Kopper) were very helpful. Ned did a great job selling the vehicle to us as-well-as keeping us informed of the vehicle status during assembly (8 week wait).......the wait was a letdown, but we survived with Ned's help. While delivering the vehicle, Ned was extremely helpful in explaining the operation of the vehicle and preparing the vehicle for removal. During the financial paperwork, Mike answered every question we had relative to warranties and financing. This is my second vechicle purchase from Heritage Honda. All-in-all a good experience was had at Heritage Honda. Hould you have questions please do not hesitate to call me at 410-477-2193 More

I was looking at Toyota Matrix, Toyota RAV4, Honda CR-V, and Honda Fit as possible new cars. My previous car was totaled and, since Heritage Honda was near the body shop, I stopped there to look at the Fit and Honda Fit as possible new cars. My previous car was totaled and, since Heritage Honda was near the body shop, I stopped there to look at the Fit and CR-V. Rob Jones helped me on that visit. I also used two car buying services: one an online company and the other through my insurance company. Heritage was recommended by both services and, although Rob was not the Internet sales contact person, I was able to keep working with him since he was already helping me. Rob outshone all of the other Honda dealer's sales reps with his customer service. He was professional, friendly, and very helpful getting me information about the vehicles, their availability, and a good rate for a loan. When I decided to buy the Toyota RAV4 I actually felt bad about not buying the car from him. If we decide to purchase a Honda when my wife's car needs to be replaced we will definitely go to this dealership ask for Rob Jones to help us. More

The team at Heritage Parkville was great especially Dan Oneil and Jim Procheska. They gave me a lot of information about the car and really listened to my needs. They tracked down the color and interior th Oneil and Jim Procheska. They gave me a lot of information about the car and really listened to my needs. They tracked down the color and interior that I wanted from another dealship as they did not have the one I wanted on their lot. More

Great, Fast Transaction. We were able to negotiate a deal virtually and then when we came in everything was ready to go. Thanks for the wonderful service!!! virtually and then when we came in everything was ready to go. Thanks for the wonderful service!!! More

I will just say that I have been to many car dealers in the past. I have had A LOT of bad experiences. Most of the time, it was the disconnect between the salesman and the financing office and how the nu the past. I have had A LOT of bad experiences. Most of the time, it was the disconnect between the salesman and the financing office and how the numbers always change. Dan promised me that would not happen this time, and of course, I was skeptical. However, let me just say, that I was dead wrong. This place was legit as they come. Dan was upfront & very personable from the moment we began dealing with him. He promised there would not be any games with numbers, and sure enough, there wasn't. They made the experience great & my wife and I appreciated that. Very easy to work with & very good people More