Heritage Honda Parkville - Service Center

Consistently on point and on time.I have used their in Consistently on point and on time. I have used their in house service since buying my vehicle from them in 2018, and am always satisfied. Consistently on point and on time. I have used their in house service since buying my vehicle from them in 2018, and am always satisfied. More

I walked in with suspension concerns and walked out with good logical information. Robert has done a great job keeping up with my vehicle and it’s routine/preventative maintenance. good logical information. Robert has done a great job keeping up with my vehicle and it’s routine/preventative maintenance. More

Spent time to explain what needed to be done and the repairs were made very quickly. Clean service area, coffee and tv available, I will return. repairs were made very quickly. Clean service area, coffee and tv available, I will return. More

The service rep was trying to convince me to get work done that was not needed stating it was overlooked. As a woman it really pissed me off because these guys try to get over, thinking you don’t know. done that was not needed stating it was overlooked. As a woman it really pissed me off because these guys try to get over, thinking you don’t know. More

Rob Koski the service advisor that attended to me was very professional, listened to me while I talked, even when I told him of my fear of bringing my car over to the center, he assured me that all would very professional, listened to me while I talked, even when I told him of my fear of bringing my car over to the center, he assured me that all would be well and taken care of. That made me feel so safe and secured that my car was under good hands. Thank you Rob More

Service takes the time to understand your issues and the works to achieve total Customer satisfaction. Erin was great in customer service and following up! works to achieve total Customer satisfaction. Erin was great in customer service and following up! More

People are nice & professional. However, it was my second trip in less than a week. Made an appointment for tires, but when I got there none were in stock. Had to return after they were ordered. Someo second trip in less than a week. Made an appointment for tires, but when I got there none were in stock. Had to return after they were ordered. Someone should have checked prior to appointment. Wait time was long. More

Service Department was very friendly and efficient. Service on my vehicle was completed in a timely manner. My Service Advisor was knowledgeable about my vehicle. Service on my vehicle was completed in a timely manner. My Service Advisor was knowledgeable about my vehicle. More

I had a leak that saturated my entire back passenger side and driver side I was told Friday to pick up my car that it was done as soon as I got in to feel the carpet it was still saturated I asked why no one and driver side I was told Friday to pick up my car that it was done as soon as I got in to feel the carpet it was still saturated I asked why no one checked the rep told me he took there word that it was done I had to leave my car again for another 3 days More