Heritage Honda Parkville - Service Center

Really responsive and communicated well Now I am adding a few words just so I could submit the review. I really enjoyed working with the service manager few words just so I could submit the review. I really enjoyed working with the service manager More

The sales dept. does a great job but your service dept. sucks after dealing Bills nasty unprofesstional attitude I hope I never have to come back even though Mr. Steven Berman was very apologetic and showe sucks after dealing Bills nasty unprofesstional attitude I hope I never have to come back even though Mr. Steven Berman was very apologetic and showed a lot of caring ness but Bills nasty attitude already did the damage I hope I never have to deal with Bill again THANKYOU Mr.Berman for showing kindness to me. More

Made sure a problem I had with my car was addressed and will be followed up on. Very accommodating. Always very pleasant to work with will be followed up on. Very accommodating. Always very pleasant to work with More

Consistently on point and on time.I have used their in Consistently on point and on time. I have used their in house service since buying my vehicle from them in 2018, and am always satisfied. Consistently on point and on time. I have used their in house service since buying my vehicle from them in 2018, and am always satisfied. More

I walked in with suspension concerns and walked out with good logical information. Robert has done a great job keeping up with my vehicle and it’s routine/preventative maintenance. good logical information. Robert has done a great job keeping up with my vehicle and it’s routine/preventative maintenance. More

Spent time to explain what needed to be done and the repairs were made very quickly. Clean service area, coffee and tv available, I will return. repairs were made very quickly. Clean service area, coffee and tv available, I will return. More

The service rep was trying to convince me to get work done that was not needed stating it was overlooked. As a woman it really pissed me off because these guys try to get over, thinking you don’t know. done that was not needed stating it was overlooked. As a woman it really pissed me off because these guys try to get over, thinking you don’t know. More

Service takes the time to understand your issues and the works to achieve total Customer satisfaction. Erin was great in customer service and following up! works to achieve total Customer satisfaction. Erin was great in customer service and following up! More

Rob Koski the service advisor that attended to me was very professional, listened to me while I talked, even when I told him of my fear of bringing my car over to the center, he assured me that all would very professional, listened to me while I talked, even when I told him of my fear of bringing my car over to the center, he assured me that all would be well and taken care of. That made me feel so safe and secured that my car was under good hands. Thank you Rob More