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Heritage Honda Parkville - Service Center

Baltimore, MD

4.6
794 Reviews

794 Reviews of Heritage Honda Parkville - Service Center

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February 17, 2021

Great service, fast and efficient. I never feel like they want to do more than what's needed. Rob Koski was great and efficient with my service. More

by rodjutsu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Koski
Feb 19, 2021 -

Heritage Honda Parkville responded

Thank you for your support! We're happy we could help. Please don't hesitate to reach out to us if there's anything more we can do!

February 15, 2021

The only place I trust to take my Honda. Rob Koski has been amazing he is always willing to help and has amazing customer service. More

by monicawangari7@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Koski
Feb 17, 2021 -

Heritage Honda Parkville responded

Hi, we're happy you found our staff to be so supportive during your experience here at Heritage Honda Parkville. We hope you continue to choose us for all your automotive needs! Take care!

February 15, 2021

I went in just to have a car check doubt that I had purchased. I didn't purchase it from heritage but they checked it all out free of charge. Robert was a great service man to work with. More

by Lisam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Wiggington
Feb 17, 2021 -

Heritage Honda Parkville responded

Hi Lisam, we are very happy to have provided you with such a positive experience! We hope you continue to choose us for all your automotive needs! Take care!

February 13, 2021

Clean and friendly. The service team was welcoming and helpful. The estimator staff finished their job just as my recall inspection ended. I was in and out very quickly and with requested info and air fil More

by grgrose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Berman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2021 -

Heritage Honda Parkville responded

Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels.

February 11, 2021

Erin was my customer service rep.. she was so friendly and efficient. I have been there twice now and it was not a long wait at all. Love doing business with them. More

by Maryjosimmons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Natzke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2021 -

Heritage Honda Parkville responded

Hi, thank you for your kind words and this wonderful review! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 10, 2021

Bill gave excellent service. He was pleasant, courteous and extremely helpful. All the staff I encountered were helpful. The car was ready on time and is going very well. More

by Deirdre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Maurath
Feb 13, 2021 -

Heritage Honda Parkville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Heritage Honda Parkville!

February 09, 2021

Satisfied customer. Was given an appointment right away. Problem was explained well. Service person didn't recommend unnecessary repairs. I don't think you should require a 25 word minimum to do this surve More

by rmedina1304
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Jones
Feb 11, 2021 -

Heritage Honda Parkville responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

February 07, 2021

I would like to say thank you to Steven and Bill for there excellent service!!! As long I been coming there Steven has been a great and wonderful supervisor. Thank you guys so much keep Up the good wor More

by mrsmcfadden1022
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Berman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Maurath
Feb 08, 2021 -

Heritage Honda Parkville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

February 05, 2021

First visit to service dept. Robert was a pleasure to work with. He is knowledgeable, efficient, and very customer oriented. He will make you a satisfied customer. No doubt. More

by Mtgregorek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Wiggington, Christopher Brown
Feb 08, 2021 -

Heritage Honda Parkville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

January 29, 2021

Service was very timely. I was treated very well and all Service was very timely. I was treated very well and all of my questions was answered. Everything was clean and neat and everyone was following the More

by Tyromef
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Wiggington
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