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Heritage Honda Parkville - Service Center

Baltimore, MD

4.6
792 Reviews

792 Reviews of Heritage Honda Parkville - Service Center

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January 23, 2021

They give an honest condition of your car and what the problem is. They give you options on how to resolve it either In their shop or any of your choice. More

by zendiaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan, Bill Maurath
Jan 25, 2021 -

Heritage Honda Parkville responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating!

January 22, 2021

My overall experience was excellent...my service advisor was very courteous and knowledgable. The wait time wasn't long at all. I would definitely return for future service work to be done. More

by bevasauls
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Sowder
Jan 25, 2021 -

Heritage Honda Parkville responded

Hi, we are very happy to have provided you with such a positive experience! Our team is available should you require any extra help.

January 22, 2021

Rob provided excellent customer service and kept me informed with everything that was being done to my car. I will be keeping Rob as my Service Advisor More

by TX2CATERING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Koski
Jan 25, 2021 -

Heritage Honda Parkville responded

We appreciate your positive review about your recent experience with us! We hope you continue to choose us for all your automotive needs! Take care!

January 21, 2021

The customer service department was very friendly. My sales representative was thorough with explaining what the cost was for. And what all the work that was being done was for. He told me other things I More

by Rick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Koski
Jan 22, 2021 -

Heritage Honda Parkville responded

Hi Rick, thank you for your positive review. We're glad to hear that you found our team here at Heritage Honda Parkville so helpful in the purchase of your new vehicle. We hope you continue to choose us for all your automotive needs! Take care!

January 20, 2021

Robert was courteous and he took time to explain everything to me. He was able to answer all my questions promptly. I will request him next time I come for service. Thank you very much! More

by petrone555
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Wiggington
Jan 21, 2021 -

Heritage Honda Parkville responded

Hi, thank you so much for your positive comments about Heritage Honda Parkville! We want all our customers to feel this way when leaving our dealership!

January 20, 2021

I worked with Robert Wiggington who was most helpful. He answered all my questions, was prompt and courteous. Will ask for him for future appointments! 5 stars! More

by Marneybrent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Wiggington
Jan 22, 2021 -

Heritage Honda Parkville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 20, 2021

Overall fast and efficient, also had me and out of the service department , had a oil change and a change of a tire. Never a bad thing to say about my number 1 dealer Good work guys👍🏽 More

by L.weldon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Berman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erin Lober, Al Watts, Diane Maloney, Kimberly Brown, Bill Maurath, Mark Sowder, Edward Jones, Rob Koski, Robert Wiggington
Jan 22, 2021 -

Heritage Honda Parkville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 20, 2021

Awesome Awesome Awesome Customer Service !!! He has assisted me several times with my car. Always has a Friendly attitude and explain in detailed. Brought my car their and always have it service their More

by Msassy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Maurath
Jan 22, 2021 -

Heritage Honda Parkville responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

January 18, 2021

They were fast and not as expensive as I thought they would be. No upsales from at least the service department. I’d use them again. More

by MikeN&@&@
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Jones
Jan 20, 2021 -

Heritage Honda Parkville responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

January 16, 2021

Excellent and friendly customer service. Explained the multi vehicle inspection with expertise. Made me feel like they really appreciated me as a customer. Very reliable. More

by Wynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Lober
Jan 19, 2021 -

Heritage Honda Parkville responded

Hello Wynn, we strive for a high level of customer satisfaction in all aspects of our dealership. We want all our customers to feel this way when leaving our dealership! Safe travels!

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