Heritage Honda Parkville - Service Center

Robert Wiggington was very friendly, courteous, and helpful. He answered all my questions and I did not have to wait long for the service to be completed on my car. helpful. He answered all my questions and I did not have to wait long for the service to be completed on my car. More

Ed my service advisor is great. Always fits me in. He usually gives me a discount since I get my oil changed every month because I drive my car so much usually gives me a discount since I get my oil changed every month because I drive my car so much More

I didn’t wind up buying my car from here (long story) but I took it here for a recall and 1st service. Mark Sowder was extremely professional and informative. I sold cars for 10 years and I would’ve loved a I took it here for a recall and 1st service. Mark Sowder was extremely professional and informative. I sold cars for 10 years and I would’ve loved a service writer like him. More

First service for our Honda CR-V. Everything went fine. Robert took good care of the service appointment. Vehicle was completed on time as he estimated. Robert took good care of the service appointment. Vehicle was completed on time as he estimated. More

Poor customer service this time.No notification after service was completed requiring me to contact the advisor for an update, but no response received until the next day. Advisor then lied about leaving service was completed requiring me to contact the advisor for an update, but no response received until the next day. Advisor then lied about leaving a message. Picked up car next day. Wasted entire afternoon, ruining plans I had the evening. More

Great customer service!! Only came in for an oil change but they told me everything else I needed and fixed it the same day. Robert was great!!! Labor is so expensive though!! but they told me everything else I needed and fixed it the same day. Robert was great!!! Labor is so expensive though!! More

Robert is awesome. He always ask how everything is going. He always trays to do the best for his customers. Honda of parkville is the best dealership. going. He always trays to do the best for his customers. Honda of parkville is the best dealership. More

Fast Efficient Service! Mark Sowder is always professional and courteous. I will be back soon when service is needed on my Acura TSX Sport Wagon. professional and courteous. I will be back soon when service is needed on my Acura TSX Sport Wagon. More

Ed Jones really take good care of us!He’s been very helpful and did a excellent service! would love for his service again nexttime. helpful and did a excellent service! would love for his service again nexttime. More

Robert W. Is friendly, courteous and knowledgeable. He probably returns calls and resolved my issues. He has excellent customer service skills and is an asset to Honda. His sunny disposition is infectious probably returns calls and resolved my issues. He has excellent customer service skills and is an asset to Honda. His sunny disposition is infectious. More