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Heritage Honda Parkville - Service Center

Baltimore, MD

4.6
792 Reviews

792 Reviews of Heritage Honda Parkville - Service Center

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December 29, 2020

Ed at Heritage Honda was a great service representative who assured the team took awesome care of my car. I would recommend this service department! More

by Nancy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Jones
Dec 30, 2020 -

Heritage Honda Parkville responded

Hi Nancy, thank you for your kind review; we are happy to pass along your comments to Ed here at Heritage Honda Parkville! We look forward to your next visit! Take care!

December 28, 2020

Mark Sowder is the reason we continue to get all 3 of our Honda's serviced in Parkville even though Harford County is closer to us. His honesty and professionalism is top notch. Thank you Mark! More

by maryr426
Recommend Dealer
Yes
Employees Worked With
Mark Sowder
Dec 29, 2020 -

Heritage Honda Parkville responded

Hello, thank you for your kind review; we are happy to pass along your comments to Mark here at Heritage Honda Parkville! Thank you so much again for choosing Heritage Honda Parkville as your first choice for service! Take care!

December 25, 2020

We have been visiting this Honda heritage Parkville from long time and they been helping. Us buying car smoothly.my sales person was really friendly and helpful plus my service adviser so so helpful.thanks More

by Keshar bahadur khatri chhetri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Koski, McKenzie Nicolas
Dec 27, 2020 -

Heritage Honda Parkville responded

Hi, we're so happy we were able to help you out! Please let us know if you have any additional questions about services you received and thank you again for choosing Heritage Honda Parkville!

December 24, 2020

The required part was not in stock so it was ordered right away. It arrived very early the next day. The work was as completed quickly thereafter. The price was exactly as it was quoted. More

by Eaglebeeg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Jones
Dec 25, 2020 -

Heritage Honda Parkville responded

Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 24, 2020

Dealing with Mark Sowder in the Service department is a pleasure. He is friendly, competent and knowledgeable. Mark is trustworthy and always keeps you updated on the progress of the work being done. More

by W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Sowder
Dec 25, 2020 -

Heritage Honda Parkville responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 23, 2020

Mr. Rob Koski was very pleasant and his customer service was excellent. I would choose him again to help me when my car needs to be serviced again. More

by Tbruce0712
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Koski, Rob Koski
Dec 25, 2020 -

Heritage Honda Parkville responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 23, 2020

Working with Rob was GREAT as he has always been! I look forward to coming to this location because of Rob! He is punctual, courteous, and communicates clearly and timely. More

by Coupons815
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Berman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Koski
Dec 23, 2020 -

Heritage Honda Parkville responded

Thank you so much for your positive comments about Heritage Honda Parkville! If you're ever in need of more help, please let us know!

December 21, 2020

Erin did a wonderful job at getting my recall addressed and had it done before the time that she quoted me. A+ service all the way around More

by Cortese21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Lober
Dec 23, 2020 -

Heritage Honda Parkville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 21, 2020

Communication was good Very understanding dealing Communication was good Very understanding dealing with price Will call him on my service for now on. Nothing else to say but thank you. Hon More

by Jeremaine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Jones
Dec 22, 2020 -

Heritage Honda Parkville responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. Please let us know if you have any additional questions about services you received and thank you again for choosing Heritage Honda Parkville!

December 21, 2020

Rob was very courteous over the phone and in person. He explained what service was needed at the time and what wasn't needed for my 2016 CRV More

by sznnjms
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Koski
Dec 22, 2020 -

Heritage Honda Parkville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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