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Heritage Honda Parkville - Service Center

Baltimore, MD

4.6
793 Reviews

793 Reviews of Heritage Honda Parkville - Service Center

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October 31, 2020

This was my first time getting my oil changed at this service center. My car was ready in less than 3 hours. Bill was friendly and helpful. He made good suggestions about future repairs. More

by Local Notary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Maurath
Nov 08, 2020 -

Heritage Honda Parkville responded

Local, thank you for your high star rating. We're happy to see that your experience with us was excellent! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

October 28, 2020

Rob was on top of everything from check-in to check-out. Everything came out as promised. The shuttle driver was nice, too. Highest marks! More

by Qualityfirstbuilder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Koski
Nov 05, 2020 -

Heritage Honda Parkville responded

Hi, we are very happy we could provide you with a positive experience! Until the next time we meet, take care!

October 27, 2020

Hassle free experience. No high pressure sale techniques. I was updated on the status of the service timely. I will definitely recommend the service advisor Ed Jones. More

by Lino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Jones
Nov 05, 2020 -

Heritage Honda Parkville responded

Lino, we're happy to hear you had such a positive experience with our team! Thanks again for the recommendation, and have an amazing day!

October 20, 2020

Was given prompt courteous service. Associate was friendly and very knowledgeable . The explanation of work performed and what needs to be done was easy to understand . Made you feel like they cared More

by l_kking
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Koski, Robert Wiggington
Oct 26, 2020 -

Heritage Honda Parkville responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

October 19, 2020

Took my vehicle in for service because my heater wasn’t working. Mr. Bill Maurath was the service advisor that assisted me. I couldn’t have been more pleased with the service I received from him. He was v More

by Scaler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Maurath
Oct 23, 2020 -

Heritage Honda Parkville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again in the future. Best wishes, Heritage Honda Parkville

October 16, 2020

So far, so good .. thanks to Steven Berman for taking care of me and my CRV .. I still glance down to see if the AWD indicator light comes on .. it must be a mental thing More

by Bob.loewe22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Berman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deanna Parks
Oct 26, 2020 -

Heritage Honda Parkville responded

Hi, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

October 16, 2020

Am very satisfied with my first interaction with Ed Jones as my Advisor. He was very knowledgeable, compassionate & understanding of my needs. He is an asset to Honda and thank you for the stellar service. More

by ching.olazo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Jones
Oct 23, 2020 -

Heritage Honda Parkville responded

Hi! Thank you for your kind review; we are happy to pass along your comments to Ed and the team here at Heritage Honda Parkville! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 16, 2020

I am pleased with the services I receive from from Heritage Honda located in Parkville, Maryland. My relationship with ghd dealership began over four years ago when I wanted to purchase a vehicle. I More

by Nbiemka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Jones
Oct 23, 2020 -

Heritage Honda Parkville responded

Hello! In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope to be of service to you again! Take care!

October 16, 2020

I was greeted by Rob Koski.He was very friendly,exceptionally knowledgeable,and reassuring about the work I needed.Rod is a definite asset to Heritage. More

by bsmith52947
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Koski
Oct 23, 2020 -

Heritage Honda Parkville responded

Hello! Thank you so much for your feedback! Rob and our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

October 15, 2020

The service center has always been awesome. My service guy was really nice, helpful and personable! He was knowledgeable and helpful and I would like to have him help me again! More

by VALRN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Koski
Oct 23, 2020 -

Heritage Honda Parkville responded

Hi! We're happy you found our staff to be so supportive during your experience here at Heritage Honda Parkville. We look forward to your next visit! Take care!

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