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Heritage Honda Parkville - Service Center
Baltimore, MD
794 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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794 Reviews of Heritage Honda Parkville - Service Center
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September 30, 2020
Outstanding service. Representatives were responsive and very helpful. Quickly diagnosed the problem and made the necessary repairs. Shuttle service to and from my home was timely and convenient. very helpful. Quickly diagnosed the problem and made the necessary repairs. Shuttle service to and from my home was timely and convenient. More
by bdee57
Employees Worked With
Edward Jones
September 29, 2020
Waiting time was double than other branches. Took me 2 hrs and 30 mins. My advisor wasn't available after my car was done but Mr. Jones was nice to help me out hrs and 30 mins. My advisor wasn't available after my car was done but Mr. Jones was nice to help me out More
by EMLT
Employees Worked With
Edward Jones
September 27, 2020
Rob Koski-Service Advisor was very Friendly, Polite & Knowledgeable. He explained everything that needed to be done & why in the beginning & at the end he explained what was done & what needed to be done Knowledgeable. He explained everything that needed to be done & why in the beginning & at the end he explained what was done & what needed to be done on next visit. More
by Sharon.a.parker
Employees Worked With
Rob Koski
September 24, 2020
Friendly costumer service I was in and out, very Friendly costumer service I was in and out, very detailed and easy to understand the work that was done and work that needs to be done in the future Friendly costumer service I was in and out, very detailed and easy to understand the work that was done and work that needs to be done in the future More
by Cmsydnor1228
Employees Worked With
Rob Koski
September 22, 2020
Deanna couldn't have been nicer - personal service for a recall issue. Could not haeve been much of a money maker, but gave me comfort if i need further service recall issue. Could not haeve been much of a money maker, but gave me comfort if i need further service More
by mike.papa
Employees Worked With
Deanna Parks
September 22, 2020
I received an oil change, brake fluid exchange, and an overall check of my vehicle. I don’t have any complaints with the service department. overall check of my vehicle. I don’t have any complaints with the service department. More
by TrekkerDS9TOS
Employees Worked With
Tim Hardiek
September 18, 2020
I experienced courteous service from Mark and other service employees. I was given a thorough maintenance evaluation with much detail in written report. Mark also sat down and explained in detail wha service employees. I was given a thorough maintenance evaluation with much detail in written report. Mark also sat down and explained in detail what each recommended service was and how much it was needed. I was shocked at the cost of all repairs. More
by D
Employees Worked With
Mark Sowder
September 18, 2020
Brought the car in for regular maintenance service. Scheduling the appointment was efficient with appropriate follow-up. When I brought the car in the staff were friendly, prepared and ready. I wa Scheduling the appointment was efficient with appropriate follow-up. When I brought the car in the staff were friendly, prepared and ready. I was amazed at the turn around time. Superb! More
by btaneyhill
Employees Worked With
Bill Maurath
August 23, 2020
Heritage Honda’s service department is top notch. From the initial call to set up an appointment to when the car was picked up, they were professional, courteous, thorough, and friendly. the initial call to set up an appointment to when the car was picked up, they were professional, courteous, thorough, and friendly. More
by Rick2
