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Heritage Honda Parkville - Service Center

Baltimore, MD

4.6
794 Reviews

794 Reviews of Heritage Honda Parkville - Service Center

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December 18, 2019

Great work done quickly and efficiently. Dora was great and helped me get the needed repairs done and helped save me money. She is very knowledgeable and very courteous. I highly recommend More

by howardmd43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Griffin, Dora Norman
December 18, 2019

No trouble usually getting in for service. Brian Nobile is great mechanic. The check in with individuals, they are friendly and quickly take care of you More

by Pinky
Recommend Dealer
Yes
Employees Worked With
Brian Nobile , Joe Nagel, Dora Norman
December 17, 2019

Best service ever! Garrett was efficient, informative and kind. Always a pleasant experience dealing with Heritage Honda on Harford Road. Will be back in about a month for an oil change. More

by Dee
Recommend Dealer
Yes
Employees Worked With
Garrett Powell
December 13, 2019

Prompt work - dropped our Honda Accord off at 2:30 PM. We needed a new starter - service tech called at 3:45 PM with diagnosis, and called again at 5:45 to tell me the vehicle was ready.. unreal. Good se More

by Probillrt
Recommend Dealer
Yes
Employees Worked With
Dora Norman, Edward Jones
December 12, 2019

Had a surprise failure of a sensor on my car. Called shop and brought it in immediately for repairs. Car was ready for pick up in the morning. More

by Grannie530
Recommend Dealer
Yes
Employees Worked With
Garrett Powell
December 12, 2019

Ed Jones was polite, professional, amicable, and a good listener! I like the Harford Rd site. The employees always treat you respectfully and attend to all of your needs. More

by Klears74
Recommend Dealer
Yes
Employees Worked With
Edward Jones
December 10, 2019

Always professional! Mark was very helpful and my van was ready and waiting when I returned to pick it up. Everyone is always pleasant here! More

by adodson30
Recommend Dealer
Yes
Employees Worked With
Mark Sowder
December 10, 2019

Always a 5-star experience. They keep appointment times, so no long waits. Service was thorough; vehicle passed inspection. Would recommend to others because of great service. More

by Honda Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Berman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Hardiek
December 09, 2019

Courteous, helpful, friendly and knowledgeable. Worked hard to get me in and out as quickly as possible. Kept me informed with updates by phone throughout the whole process. More

by Rick2
Recommend Dealer
Yes
Employees Worked With
Dora Norman
December 08, 2019

Bought a new Odyssey from Joe. Sales experience was great and Joe was very attentive and helpful. Also bought a roof rails and crossbars which were installed at a later date. Dropped the car off using the la More

by BillA
Recommend Dealer
Yes
Employees Worked With
Joe Nagel, Mark Sowder
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