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Heritage Honda Parkville - Service Center

Baltimore, MD

4.6
794 Reviews

794 Reviews of Heritage Honda Parkville - Service Center

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December 06, 2019

I was very satisfied with the work that was done, I am returning friday 12/06/2019 for other work done while I wait. Thanks you. .service - tune up , oil change, and something with my power steering is go More

by edean319
Recommend Dealer
Yes
Employees Worked With
Edward Jones
December 04, 2019

Heritage Honda is a wonderful place to have your car serviced, i love the staff so much it makes my toes curl. I highly recommend this establishment, Mark. dora, bill, tim, garrett are all wonderful. More

by Tony.was.the.best.serv.adv.ever
Recommend Dealer
Yes
Employees Worked With
Steve Berman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Watts, Kimberly Brown, Bill Maurath, Garrett Powell, Mark Sowder, Tim Hardiek, Dora Norman
December 03, 2019

Knowledgeable, efficient, professional, courteous, and prompt. The service department is the primary reason I purchased my new car at this dealership. I have been a loyal customer for years. More

by fred_carter2111
Recommend Dealer
Yes
Employees Worked With
Dora Norman
Dec 04, 2019 -

Heritage Honda Parkville responded

Thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 02, 2019

If your review system had 50 stars, Kim would get 50 stars. I have been working with her for many years, 3 different cars. Superior! She's at Towson. More

by Denise
Recommend Dealer
Yes
Employees Worked With
Kimberly Brown
Dec 03, 2019 -

Heritage Honda Parkville responded

Hello Denise, thank you for taking the time to let us know how we did. We always strive to provide the best service to our customers so we are glad that Kim was able to take such great care of you. We truly appreciate your business and hope to continue to be of service to you in the future.

December 01, 2019

Thank you for a great service experience. We hope to keep using your dealership for future service. Thank you for return shuttle service to pick up my car too. More

by Moreno
Recommend Dealer
Yes
Employees Worked With
Edward Jones
Dec 02, 2019 -

Heritage Honda Parkville responded

Hi Moreno, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Heritage Honda Parkville. Your continued business with us is greatly appreciated! We hope to be of service to you again in the future. Best wishes, Heritage Honda Parkville

November 30, 2019

My was service excellent with Bill. He went above and My service was excellent with Bill. He went above and beyond with me. With me not understanding my warranty package he even called and them for me and More

by Vanessa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Maurath, Robert Lee
Dec 02, 2019 -

Heritage Honda Parkville responded

Vanessa, thank you so much for your feedback! Bill will be very happy to hear about your kind words and high star rating! We want all our customers to feel this way when leaving our dealership!

November 29, 2019

The dealership was able to service me next day, before a holiday! Checkout was fast and Dora was kind and helpful! Wish my tire pressure was checked after the rotation and alignment, since when I got home I More

by CRVowner
Recommend Dealer
Yes
Employees Worked With
Dora Norman
Dec 02, 2019 -

Heritage Honda Parkville responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope to be of service to you again! Take care!

November 27, 2019

Been working with Mark Sowder for many years. I always get top notch service. He is professional in every aspect of his job and he's a really nice guy. My vehicle is ALWAYS ready on time and get quality More

by Scomegna
Recommend Dealer
Yes
Employees Worked With
Mark Sowder
Nov 28, 2019 -

Heritage Honda Parkville responded

Hi Scomegna, it means so much to us that you chose our dealership for all your automotive needs! In order to deliver the best experience possible, we try to set high expectations for ourselves. Thank you so much for your kind review; we are happy to pass along your comments to Mark Sowder here at Heritage Honda Parkville! We hope to be of service to you again in the future. Best wishes, Heritage Honda Parkville

November 23, 2019

I always have a good experience at Heritage, it was a breeze! My tire was blown out and my advisor made sure it was still under warranty which was helpful! More

by Chevelle
Recommend Dealer
Yes
Employees Worked With
Tim Hardiek
Nov 25, 2019 -

Heritage Honda Parkville responded

Chevelle, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help. Safe travels!

November 22, 2019

As a Honda owner for 23 years, I have my car serviced at Heritage Honda because they are professional, courteous and I trust them to always get the job done right! More

by nancymiceli5
Recommend Dealer
Yes
Employees Worked With
Mark Sowder
Nov 25, 2019 -

Heritage Honda Parkville responded

Nancy, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Our team is available should you require any extra help. Safe travels!

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