Heritage Honda Parkville - Service Center

I bought 4 cars here through the years. Excellent dealership and excellent service department. I would recommend this dealership to anyone looking for a Honda. They are the best! dealership and excellent service department. I would recommend this dealership to anyone looking for a Honda. They are the best! More

I came in for a scheduled oil change. The wait time was very good. I received excellent and courteous service from the time I came till the time I exit. Thank you 😃😃 very good. I received excellent and courteous service from the time I came till the time I exit. Thank you 😃😃 More

Review Everything went well with Ed- though I was surprised that since I made an appointment for 7:30 AM and was second in line at the door that it took 90 m Everything went well with Ed- though I was surprised that since I made an appointment for 7:30 AM and was second in line at the door that it took 90 minutes for the routine service to be completed. Expected thing to be more efficient. More

Brought my car in for a service.Dora in the service Brought my car in for a service. Dora in the service department is absolutely wonderful.!! She is so nice and helpful!! She did an excellent job Brought my car in for a service. Dora in the service department is absolutely wonderful.!! She is so nice and helpful!! She did an excellent job in customer service!! 10 STARS!! More

1st oil change on my H-RV. Ed Jones checked me in. Within an 1 hr. the oil change was finished and I was on my way. Good courteous service. Within an 1 hr. the oil change was finished and I was on my way. Good courteous service. More

Heater was broke on wife’s Honda Ed Jones wrote it up and had it fixed overnight. Wife is very happy. I’m happy too and had it fixed overnight. Wife is very happy. I’m happy too More

Second service at Heritage Honda and had a good experience with Ed Jones. He was personable and very professional. He asked about my visit prior to taking my car back, making notes of my concerns, experience with Ed Jones. He was personable and very professional. He asked about my visit prior to taking my car back, making notes of my concerns, and provided detailed information on what the service would include prior to escorting us to the waiting area. He provided updates in person and explained everything that took place during the service, verifying everything before taking payment. I always appreciate the great work and transparency with Heritage. Thank you! More

Easy to make on line appointment. Work was completed quicker than anticipated and car ran better afterwards. Waiting room was comfortable and complimentary coffee was appreciated. Service person expla quicker than anticipated and car ran better afterwards. Waiting room was comfortable and complimentary coffee was appreciated. Service person explained everything clearly and succinctly. He ordered a part for needed repair and provided a cost estimate. More

Heritage Honda provides excellent customer service. They go above & beyond for their customers. Steve Berman is the absolute best in customer service & satisfaction. He is oversees the entire service depart go above & beyond for their customers. Steve Berman is the absolute best in customer service & satisfaction. He is oversees the entire service department & still takes time out of his busy schedule to meet & speak with customers. Steve is amicable, professional & truly an amazing person to work with. Garett is my service advisor. He is professional & amicable. Phil always does a great job on my car! He is a true professional. Garett and phil both provide excellent quality care & try to go above & beyond. Heritage Honda provides excellent service with integrity. More

First time using your service dept, and definitely won’t be the last. Great service all around! Ed made the whole process as great as possible! be the last. Great service all around! Ed made the whole process as great as possible! More