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Heritage Honda Parkville - Service Center
Baltimore, MD
794 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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794 Reviews of Heritage Honda Parkville - Service Center
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October 23, 2019
Great customer service Brought my 2017 Honda Accord in for 30,000 mile maintenance. Bill Maurath was the service guy who helped me. He was very courteous and even gave me Brought my 2017 Honda Accord in for 30,000 mile maintenance. Bill Maurath was the service guy who helped me. He was very courteous and even gave me a discount on my bill. Work took two hours which that’s exactly what I was told. More
by Epbrown
Employees Worked With
Bill Maurath
October 22, 2019
Had a 8:50 appointment was not completed until almost 3:00 I like this dealership was just not understanding how a 8:50 appointment for an oil change and tire rotation will a check of why car was ideling when I like this dealership was just not understanding how a 8:50 appointment for an oil change and tire rotation will a check of why car was ideling when driving sometimes took so long service not completed until almost three o’clock the advisor was nice and helpful I appreciated that More
by Goodgirl
Employees Worked With
Bill Maurath
October 22, 2019
Honest and Responsive I have found Heritage Honda in Parkville to be honest and trustworthy. Only needed repairs are recommended and performed well. Dora is very customer I have found Heritage Honda in Parkville to be honest and trustworthy. Only needed repairs are recommended and performed well. Dora is very customer oriented and diligent in learning and addressing the customer’s concerns. More
by Walt
Employees Worked With
Dora Norman
October 21, 2019
Oil change Mark was very understanding and had the job done when he said it was done. I would recommend him to people I know for service. Mark was very understanding and had the job done when he said it was done. I would recommend him to people I know for service. More
by Christine Camera
Employees Worked With
Mark Sowder
October 19, 2019
Service Excellent service without a lengthy wait. I also met with the sales department with my lease ending in May. I received some very good information abou Excellent service without a lengthy wait. I also met with the sales department with my lease ending in May. I received some very good information about the 2020 changes in the Accord and CRV. More
by Albert
Employees Worked With
Joe Nagel, Bill Maurath
October 18, 2019
Service department It was great. Ed Jones was my service advisor. He was very professional, courteous and knowledgeably. He said it would take a out an hour and it did. It was great. Ed Jones was my service advisor. He was very professional, courteous and knowledgeably. He said it would take a out an hour and it did. I did not have to wait when I brought the car in or when I picked it up. I was very pleased with the service I received today. Outstanding. More
by Review
Employees Worked With
Edward Jones
October 17, 2019
Honda Parkville Service Center The service was awesome in addition to their caring and knowledgeable staff. I will definitely have my honda crv serviced with honda service at Parkvi The service was awesome in addition to their caring and knowledgeable staff. I will definitely have my honda crv serviced with honda service at Parkville, MD. Thanks a lot for putting my car back in good form. More
by Anig
Employees Worked With
Ed Jones
October 16, 2019
Excellent We have always had very good service with Heritage Honda no matter what the situation . Our experience with new sales and service at Heritage Honda ha We have always had very good service with Heritage Honda no matter what the situation . Our experience with new sales and service at Heritage Honda has been nothing less the excellent! More
by Terri1
October 16, 2019
Service Experience I would definitely recommend Heritage Honda in Parkville to have your Honda service. I have never been disappointed with their service. They are fast I would definitely recommend Heritage Honda in Parkville to have your Honda service. I have never been disappointed with their service. They are fast and very efficient. More
by sk
Employees Worked With
Bill Maurath
October 15, 2019
15k miles service Just my normal 15k checkup for my vehicle but it was a great visit everyone is friendly and the wait times are fast! Garret was great he explained eve Just my normal 15k checkup for my vehicle but it was a great visit everyone is friendly and the wait times are fast! Garret was great he explained everything that was being done to my vehicle and why it cost what it did. I love coming to this dealership its where I bought my car and will continue to have my service done here! More
by mmiller86249
Employees Worked With
Garrett Powell
