Heritage Honda Parkville - Service Center
Baltimore, MD
794 Reviews of Heritage Honda Parkville - Service Center
I was Very pleased with my visit. I look forward to my next visit. Erin was very helpful with my questions. Thanks for making my Honda experience great. next visit. Erin was very helpful with my questions. Thanks for making my Honda experience great. More
Heritage service staff is professional and knowledgeable. Facility is clean and tidy. Overall this is a first rate service andrepair facility. Will definitely return with my Honda for future needs Facility is clean and tidy. Overall this is a first rate service andrepair facility. Will definitely return with my Honda for future needs More
Ed my service advisor is great. Always fits me in. He usually gives me a discount since I get my oil changed every month because I drive my car so much usually gives me a discount since I get my oil changed every month because I drive my car so much More
Robert Wiggington was very friendly, courteous, and helpful. He answered all my questions and I did not have to wait long for the service to be completed on my car. helpful. He answered all my questions and I did not have to wait long for the service to be completed on my car. More
I didn’t wind up buying my car from here (long story) but I took it here for a recall and 1st service. Mark Sowder was extremely professional and informative. I sold cars for 10 years and I would’ve loved a I took it here for a recall and 1st service. Mark Sowder was extremely professional and informative. I sold cars for 10 years and I would’ve loved a service writer like him. More
First service for our Honda CR-V. Everything went fine. Robert took good care of the service appointment. Vehicle was completed on time as he estimated. Robert took good care of the service appointment. Vehicle was completed on time as he estimated. More
Great customer service!! Only came in for an oil change but they told me everything else I needed and fixed it the same day. Robert was great!!! Labor is so expensive though!! but they told me everything else I needed and fixed it the same day. Robert was great!!! Labor is so expensive though!! More
Poor customer service this time.No notification after service was completed requiring me to contact the advisor for an update, but no response received until the next day. Advisor then lied about leaving service was completed requiring me to contact the advisor for an update, but no response received until the next day. Advisor then lied about leaving a message. Picked up car next day. Wasted entire afternoon, ruining plans I had the evening. More
Robert is awesome. He always ask how everything is going. He always trays to do the best for his customers. Honda of parkville is the best dealership. going. He always trays to do the best for his customers. Honda of parkville is the best dealership. More